Jakarta Spa Hotels

I recently had the pleasure of staying at Shangri-La Jakarta, and it was an exceptional experience from start to finish. I stayed in a spacious balcony suite on the 29th floor, which offered stunning views of Jakarta. The suite was beautifully appointed, combining elegant design with modern luxury and every amenity one could wish for. It was the perfect place to relax and enjoy what Jakarta has on offer. The Horizon Club was a real highlight. The cocktails were outstanding, and the atmosphere made evening drinks a memorable experience. A special thank you to Mr Markus Christ and his wonderful team for their warm hospitality. Their professionalism, attention to detail, and genuine friendliness made me feel truly welcome throughout my stay. The hotel has everything you could ask for, including excellent dining options and a fantastic bar featuring live music, creating the perfect atmosphere to unwind in the evenings. Shangri-La Jakarta delivers five-star luxury with impeccable service. I highly recommend it to anyone visiting Jakarta, whether for business or leisure, and I look forward to returning.

I loved this hotel! Booked it because I was attending a concert at the Kasablanka Hall, which was only about 5 minutes walk from the hotel. The room was amazing! I ordered room service a couple of times, and the food was really good. I loved the spicy& sour grilled beef ribs! The pool was also nice, and they have a wellness room which I only saw after I checked out, unfortunately

When I first entered the hotel lobby, I was very excited, the place looked grand and impressive, perfectly matching its name. The staff were warm and welcoming, and the lobby smelled fresh and pleasant. However, once I received my room, I was shocked. The room was very small, outdated, and dimly lit. The bathroom was cramped and narrow. Housekeeping was slow, when I returned from lunch, the room had not yet been cleaned. When they finally arrived, I only asked them to replace the towels and replenish the coffee, tea, sugar, and mineral water. Since the bed had not been made that morning and I simply went straight to sleep, leaving it as it was, my power bank, which I had used earlier, was left behind and possibly hidden under the pillow. Unfortunately, it was my mistake not to check carefully before checking out the next day. I did send an email to the hotel regarding this, but I have not received any reply until now. On a positive note, the breakfast was excellent there was a wide variety of dishes to choose from, and the spread was both plentiful and appealing. And the hotel was just within walking distance of the nearby mall.

[”1. Overall, the stay was excellent! The room was clean and tidy with complete facilities, and the bedding was comfortable, ensuring a good night's sleep. The front desk staff were warm and efficient. The location is convenient for getting around, and the surrounding amenities are comprehensive. Great value for money, I'll definitely choose this hotel again for my next trip!”,”2. The hotel environment is quiet, and the hygiene is very well maintained. Toiletries are comprehensive. The staff are friendly, and check-in and check-out were quick. The location is excellent, making it convenient to go anywhere. Highly recommended.”]

The overall facilities are a bit old, and the bathroom design makes it easy for water to overflow when showering. However, the location is excellent, and the service is above average. The attached Italian restaurant also serves delicious food. For the price, it's acceptable.

A mixed bag of feelings here. I thought I was feeling lucky when they told me at check-in that I was getting a complimentary upgrade (to Deluxe) Unfortunately I was plagued with a number of recurrent issues. The room itself is very nice (311), best thing about it was the bed and the views into the city by the window. With that said, it did have a number of issues, so it was not the finished article in my mind (the safe locked without instructions, the wooden strip on the floor coming off making me trip, the kettle malfunctioning, not hot water on the basin, so had to use the kettle to shave daily) When I arrived, it had not been fully cleaned (see pictures) All of these were actually minor issues vs. other stuff I experienced, I didn't make much of it as I was getting an upgrade. The problems came a few days later when it started raining, and suddenly I was getting sore throats in the room with the temp marking almost 25c and the air con off. I had to take mucolytics and anti-flu tablets cause I was getting a bad cold there. I was wondering if the air conduct were releasing bad spores into the air because it was so tatty (pictures attached) So with no heating, I got cold there with 27c outside, I find this very very strange. But the much bigger problem was a few days later when I was hearing massive thumps, bangs and wall stomping from the room right above me, they had placed a family with 4 kids on top of me and it went on at all times in the evening. It got so bad that I requested a change of room, and surprise, they gave me a really REALLY bad downgrade to the 17th floor in a much smaller room, on a really grotty floor that looked like a 2 star highway motel. I thought maybe they were penalising me. The staff at reception told me the next day the people checked out, but the same noises continued another 2 days, so they lied to me or they placed another family with noisy children. The floor on top is super thin. You can hear anyone walking as if they re stomping on it.It will drive you crazy. I also heard people next door hammering something at 1 am in the morning for two nights straight. This hotel has big structural problems. I don't pay $520 to get tortured, it felt like it at some point. On a separate note, the breakfast service was more like a brunch, very varied and many choices (except for meat and fish that was very underwhelming) They had a temp control management problem, there were mornings when I touched the trays and they were at room temp. Also the plates for the hot section are not heated, so that with the powerful air con overhead translated into your hot food going lukewarm almost immediately, which makes it taste disgusting. It was only the last 2 or 3 days when I started placing my plates on the griddle for a few mins with the staff's permission, when I could finally start eating hot food. Due to this, I was getting ”stomach runs” every single day after breakfast, except for two days. This is a breach of H&S So there are several issues that affected my health here. The restaurant and cafe in the evening had some good meals. The Mexican had some Western tucker that I enjoyed, my last meal (Mexican enchiladas) was underwhelming, felt like cantine food that was microwaved and badly, because I had to send it back for being lukewarm. Overall I cannot recommend this hotel due to numerous health problems I suffered. I also discovered that if it weren't for the upgrade, I would have been given a horrible room like the one I saw quite possibly.(the room I received cost almost $1000 for two weeks, still very overpriced) This wasn't cheap, and I feel it was so expensive for what it was. Definitely not a 4 star, a 3 star is more befitting. The staff was mostly corteous, And premises are up to standard only in places. The gym was very nice. The pool area nice with some views, if only a little tiny..

We enjoy staying at Manhattan Hotel..Spacious Room n very comfortable bed and pillow..Very friendly manager and all the staff there always greet us with a smilley face❤️ And the food was Super Delicious..And we also enjoying the birthday cake and surprise birthday song for my daughter birthday..Thank you so much and we really appreciate it so much 🤗❤️🥰

The hotel's location is excellent, right on the main road. The Chinese food was delicious and varied daily, offering congee, noodles, and other dishes popular with Chinese guests. The service was also great; staff were very helpful with luggage. I'll definitely book this hotel again for my next business trip.

Location is fantastic with lots of cafes and restaurants around. Room facilities were abit dated and old with cracks in the toilet and old room carpets.

My room booking was not available. There was only smoking room which I declined. I had to pay to upgrade the room to get a non smoking room. Not a pleasant experience. Cleanliness needs to be improved, some light switches were not functioning. The room was noisy from the traffic outside . Lobby is terrible, not like a lobby area at all.