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9.4/10
Amazing
❤❤️travellingMy flight was in the morning from MXP, so I left the hotel at 4 am. I asked the front desk at least 5 times about where is the ferry station and time table, which Lorenzo gave me very accurate answer and printed out the time table, indicated the station on map for me. However, the station that he gave me was wrong( I arrived 10 mins in advance ) so I missed the ferry at 4:21….there was absolutely no one in anywhere near the station so I desperately rushed back with my luggages to the hotel, where there is an older guy in the front desk said it’s the next station after the one Lorenzo gave me, which means one more bridge. Yet, I did ask this older guy before I left the hotel at 4 and he was very sure. When the second time i doubted him he said “ you can wherever u like lady!” There was no empathy, as if it’s none of their business! Second time I rushed to the correct station n took the ferry at 4:55 and I missed the train to Milan! Buying another italo ticket wasn’t a problem but it’s about life and limb! I’m just hoping the front desk could be more professional n check really carefully when they give suggestion. I would definitely miss my flight if there was no Italo fast train, plus I took taxi right after I arrived Milano centrale to make it!
Room was small couldnt open big luggage but it was clean, the cleaning lady deserved a big tip! I like they provide water and slippers. The view from my room is authentic.
The hotel is convenient if u r around San Marco square or you always have to go to bathroom.
If u r taking night ferry to Santa Lucia Train station Ferrovia, remember is on the right END station from San Marco, it’s another bridge u have to cross.
Hotel near Venice City Center, Venice 21.3% of visitors choose this area
Price per night from:AU$204
9.3/10
Great
GGuest UserWhat a fabulous hotel perfectly located a block from the Grand Canal and close to both the Rialto Bridge and St Marks Square.
The receptionists are outstanding and answered all of our many questions with comprehensive answers, patience and respect. Can’t rave enough about them.
The rooms are even prettier than indicated on line, with plush bedding, a large bathroom and plenty of space.
Breakfast was convenient and offered a large variety of choices. Service was also exceptional.
Without question - you will enjoy this full service hotel. As a bonus, there is also an elevator so you don’t have to lug your suitcase up the stairs.
Hotel near Venice City Center, Venice 21.3% of visitors choose this area
Price per night from:AU$279
9.1/10
Great
AAnonymous UserAt the reception, one staff member appeared available but didn’t assist me, while she helped the next guest immediately.
Around checkout time, everyone needs to use the elevator to checkout but the elevator was slow and sometimes occupied by housekeeping staff. I wonder why they cannot wait for just few minutes...h
Hotel near Stazione Mestre, Venice 78.7% of visitors choose this area
Price per night from:AU$26
9.0/10
Great
GGuest UserThe room was a bit small. It's located on the new island, about a 10-20 minute walk to get to the main part of Venice and other major attractions, which includes going up and down bridges. Luckily, the paths on the new island are very smooth with no steps, making it easy to pull luggage. The hotel is popular and clean. Overall, I think it's probably more convenient than staying on the main island and lugging your bags around, and it's much closer than staying in the city center.
Hotel near Venice City Center, Venice 21.3% of visitors choose this area
Price per night from:AU$182
8.8/10
Very Good
XXiaomaishiThe room's location was decent, but since it's not on the main island, we had to pay €15 per person daily for the hotel shuttle boat. Also, the hotel provides NO complimentary drinking water! NO complimentary drinking water! NO complimentary drinking water! A small bottle of water costs €6, and there's nowhere nearby to buy any. If you don't want to fall into this trap, choose this hotel carefully!
On our first night, I messaged the hotel asking how to get there by boat but received no reply. We ended up taking a public ferry and then lugging our luggage across a bridge. For guests who aren't strong, it's best to confirm arrival methods in advance!
The most outrageous part was being overcharged €48 upon checkout. They charged me for another room's bill (my room number ended in 0, theirs in 6). The signatures were completely different, but they didn't even check. It took ages, and they had an attitude like they were doing me a favor by finally letting me leave. Absolutely ridiculous!
Hotel near Venice City Center, Venice 21.3% of visitors choose this area
Price per night from:AU$390
8.6/10
Very Good
AAnonymous UserA good place to stay in Venice cheaply. The location is pretty well connected and i strongly recommend taking an independent bus, rather than their shuttle bus service - they drop you off by a busy road and the walk to Venice is not much shorter than the 20min one that you take from the Hotel to a bus stop (and it’s cheaper).
I found it very disappointing that my message I sent 2-3 days before my stay with questions, was never read or answered. The room has all needed amenities, and is overall comfortable, however the only table is outdoors. The on-site shop is convenient, with prices not too racked up, so very reliable. However the Hotel restaurant is disappointing. We ordered a pizza and a kids menu burger and fries - the pizza was very average, but the burger was actually just the meat patty and fries?? While it was clearly called a burger on the menu. Additionally, it was neither cheap, or fast service.
I’d say this is a good place to stay for a short trip to Venice, especially on the budget, but would not recommend using their extra amenities such as the restaurant or bus.
GGuest UserOur final stay in Venice! Good concierge, really friendly. Location wise also very good and central. Just light walking distance to the basilica and you can see dorsoduro side from here. Room was quite small but ok for a one night stay. Breakfast was quite limited but sufficient and since there was nobody it was only us in the cafe. Good shower. The only downside I can think of is there is no lift/no elevator. So if you have big luggages, be prepared to do some weight lifting even more so if you’re on the higher floors because the stairway is narrow and have many turns. Lucky for me I have my partner.
Hotel near Venice City Center, Venice 21.3% of visitors choose this area
Price per night from:AU$188
8.4/10
Very Good
GGuest UserI stayed here for the 3 nights I’ve visited for with my spouse and we enjoyed our stay here as it was located close to where we had access to bus routes as well as Venice overall clean and affordable hotel, only down side was receptionists staff were not as helpful e.g. i asked for salt one night at receptionist and i got no response then he was on a call then after he knew i was still waiting and decide to take a look only to say there’s none left until i found it myself few other things did occur similar to this. Others than this it’s good value for money would visit again
Hotel near Stazione Mestre, Venice 78.7% of visitors choose this area
Price per night from:AU$168
7.7/10
Good
GGuest UserWe arrived at the most expensive hotel (AU$1600 for 3nts, 2 adults) we had ever stayed at, there was no lift to our room on the 1st floor.
I struggled to carry 2 suitcases with no assistance from the gentleman in reception up to the 1st-floor room. This would be very difficult if we were older & unable to carry our cases.
The wi-fi didn't work in the bedrooms only in the public areas - even though we were told it would.
The bedroom had multiple squashed mosquitos on the walls next to the bed.
The lace curtain had a couple of cigarette burns on it.
The bedcover had a cigarette burn on it.
The telephone handset cable was not connected to the .telephone - I tried to fix it but it wouldn't stay in the socket.
The safe was not working.
The instructions to use the safe were so old & worn out you couldn't read them.
The shower wouldn't work properly, so I had to call the person in reception to assist us in getting it working.
You had to get out of the shower cubicle to retrieve shower gel/shampoo/soap. There was nowhere in the shower to put these items. There was no room in the shower at all. I moved the stool in the bathroom to put my shower gel on it & two legs fell off the stool.
The toilet roll holder wouldn't hold the toilet roll and it kept falling off.
The bathroom bin was broken and filthy
The breakfast ran until 10 am, the bread ran out & was not replaced & this was before 9 am.
I am a travel agent & book many guests to stay in cities around the world including Venice
I was upset that this hotel was an extremely poor standard and felt like it ruined the end of my beautiful holiday in Italy.
We would be extremely grateful if you could offer us a credit for our next hotel booking with trip.com, we are in the process of booking our November Asia tour.
Kindest regards
Hotel near Venice City Center, Venice 21.3% of visitors choose this area
Price per night from:AU$162
5.3/10
AAnonymous UserVery good experience in this hotel. The very large and clean room. The staff very careful and have gluten-free food. Furthermore, it is very close to the Academia bridge that crosses the great channel. They also have a restaurant in the same hotel. I therefore recommend it 100%.
Hotel near Venice City Center, Venice 21.3% of visitors choose this area
Price per night from:AU$110
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