Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Jun 24, 2026
Guest UserVery clean! This time I arrived at 11 AM and to my surprise, a room was already available for early check-in. The location is unbeatable, less than 50 meters from the main square. It's incredibly convenient! For a tourist, having a hotel right by the square as a base and resting spot is just fantastic. I woke up at 6 AM and went to the square to take pictures, and it was completely empty! There are many restaurants nearby, making it easy to get around. The breakfast was decent.
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Price per night from:MXN$4,724
Posted on Jun 24, 2025
Adam23
We had a great experience staying at this hotel! Although it's rated as a three-star property, keep in mind that it’s three stars in Venice—which is definitely not the same as a three-star elsewhere. The charm and quality here exceeded our expectations.
You won’t find a lot of reviews about this hotel, but I did come across a YouTube vlog by a mother who shared her family stay here. She said it was a really good choice—and she turned out to be absolutely right!
We booked a Prestige Room with Canal View and specifically requested Room 101, which we saw on TikTok or YouTube (can't recall exactly where). The photos already impressed us, but the reality was even better. The ceiling was much higher than expected, which gave the room a beautiful, airy feel. The hotel still shows older pictures online, with an outdated TV, but we were happy to find a newer TV already installed.
The amenities were excellent—truly some of the best I’ve experienced in a hotel of this category. Breakfast was on the smaller side, but absolutely sufficient. The cakes and pastries were quite decent, and having them in such a beautiful, old-style interior made it feel like we were stepping back in time—in the best way possible.
A huge shoutout to the staff, who were all genuinely kind and accommodating. We felt their hospitality in even the smallest gestures, and it was very much appreciated.
Lastly, the location is unbeatable—just a short walk from the Rialto Bridge, close to everything. Being so near the heart of Venice made it easy to go out and explore, then return to rest and recharge. It's also conveniently close to shopping areas, which is a nice bonus.
All in all, this hotel was a hidden gem. If you're looking for a stay that combines charm, comfort, location, and authentic Venetian vibes, this is a fantastic choice. That mother on YouTube was right—it really is a great choice!
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Price per night from:MXN$3,282
Posted on Jun 10, 2026
Polina:)))The hotel is large, and the rooms are very small, but overall they have everything you need. There are some issues with housekeeping; we stayed for three nights, and they never really cleaned properly. The towels hung wet for all those days, and nobody changed them. We had to chase down staff ourselves to try and get fresh towels. The bedding was never changed during our stay, only tidied up once. They did empty the trash, though.
They don't provide bottled water in the room to reduce plastic waste, which is a plus. There are water dispensers in the lobby area where you can get free, unlimited water.
The breakfast is good, but the air conditioning in the breakfast area seems to be running at full blast, making it very cold.
There's nowhere to walk around nearby; it's an industrial zone.
Getting to the center of Venice is convenient by vaporetto; the stop is right by the hotel, about 2 minutes from the exit. A one-way ticket per person costs €10. There's also a monorail; a one-way ticket costs €1.50, and it's to the left from the hotel, also convenient and fast.
Overall, the hotel is good for those who don't necessarily need to stay right in the city center.
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Price per night from:MXN$3,233
Posted on Apr 28, 2026
Guest User
La ubicación es ideal, se llega rápido caminando desde el bus del aeropuerto y a todos lados caminando. Hay bares alrededor y es una zona tranquila. Lo que podría mejorar son las instrucciones del check-in, ya que les contacté con bastante anticipación por la app para hacer el check-in y aún así tuve problemas al llegar. Lo bueno es que responden y solucionan rápido, debo destacar eso. La vista desde nuestra habitación era preciosa, daba a un pequeño patio. Recomiendo sin dudas
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Price per night from:MXN$2,788
Posted on Jun 23, 2026
Guest UserThe bus driver who picked us up in the evening was incredibly rude; I wouldn't even give him one star for service. We'd pre-booked the shuttle service and had already been charged online, with the order showing as confirmed. However, for some reason, we couldn't access the bus ticket page – it kept showing an error. Perhaps it was because we were using a German SIM card, or maybe there was an issue with the hotel's website (we tried again after leaving the hotel the next day, and it worked fine). But at the time, the bus driver was really difficult, you know? We tried repeatedly to explain and show him the order confirmation page, but he just said it wasn't his fault, that he didn't care about our reasons, and he only looked at the ticket page. His impatient tone and glare would have made anyone lose their cool. So, my husband got into an argument with him. I tried to de-escalate, telling him I understood it was his job and not his fault, but before I could finish, he pointed his finger at my nose, stared me down, and loudly declared, 'Yes, madam, it's all your fault!' Then he got back into the driver's seat and started muttering to himself in Italian, but in a way that sounded insulting. At that point, I lost it too. We flew all the way to Milan and took a train to Venice specifically not to deal with such attitudes. Can't there be special treatment for special circumstances? I believe such people are rare, but this one incident definitely ruined our vacation to some extent. The bus driver who dropped us off in the morning was excellent. Faced with the same issue, he let us on the bus and even said that these things sometimes happen, proving how different people can be. Now, about the hotel: it's about a 20-minute walk from the train station, so it would be more suitable if you're driving. The internal facilities are decent; the well-equipped kitchen was my favorite part. However, one toilet wouldn't flush, the shower temperature fluctuated between hot and cold, and the soundproofing was poor, likely due to it being a wooden building. The hotel has a pool, an internal shop, and a restaurant. The surroundings are quite isolated, with nothing to do nearby besides farmland and residential areas. The front desk staff provided excellent service.
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Price per night from:MXN$946
Posted on May 13, 2026
Юрий ХлутковWe’ve stayed in many hotels and apartments around the world, from tiny rooms to beautiful villas, and this was honestly our first experience like this.
We arrived around 2:30 PM, right after check-in time. There is no elevator, but that’s completely understandable for an old Venetian building. We carried our luggage to the third floor, and while my wife was speaking with the host, we suddenly found out that the bathroom was shared with another room.
This was a huge surprise for us because on Trip.com the booking clearly mentioned private facilities in the room and a shower. Only later did we realize that the bathroom was actually outside the room and shared between two rooms, with separate keys for the wooden bathroom door. The bathroom itself was clean and decent, but for us this completely changed the experience. We have never stayed in a place with a shared bathroom before, and finding this out only at check-in was very disappointing.
Another frustrating point was the check-out policy. Check-out was at 10:00 AM, which we already knew from the booking, but honestly this was only the second time in my life I’ve seen such an early check-out time — and I’ve probably booked more than 200 hotels. I think the only earlier one I ever had was 9:30 AM. I genuinely do not understand why there needs to be a 4-hour gap between check-out and check-in for cleaning a room that does not even have a private bathroom.
On top of that, the host said it was impossible to leave luggage after check-out because she had “negative experiences” before. So after an already disappointing stay, this just added another layer of inconvenience.
Other downsides:
* terrible pillows — sleeping felt like your head was at a 90-degree angle;
* extremely poor sound insulation, you can hear literally every movement from other guests;
* in the shower there was nothing except hand soap near the sink — no shampoo, no conditioner, no basic amenities.
Positive points:
* very good location;
* the room itself was clean;
* coffee was available in the room.
Unfortunately, the bathroom situation completely overshadowed all the positives for us. Because of that, I would rate this place 2/5.
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Price per night from:MXN$1,930
Posted on Mar 20, 2026
Guest User
Our final stay in Venice! Good concierge, really friendly. Location wise also very good and central. Just light walking distance to the basilica and you can see dorsoduro side from here. Room was quite small but ok for a one night stay. Breakfast was quite limited but sufficient and since there was nobody it was only us in the cafe. Good shower. The only downside I can think of is there is no lift/no elevator. So if you have big luggages, be prepared to do some weight lifting even more so if you’re on the higher floors because the stairway is narrow and have many turns. Lucky for me I have my partner.
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Price per night from:MXN$5,780
Posted on Feb 15, 2026
Guest User
We found the location quite easily. It’s conveniently situated within a comfortable walking distance from the bus stop where the airport buses arrive, which was a big plus after traveling.
The administrator was very welcoming — we would especially like to thank her for the warm reception. We arrived before check-in time and were able to leave our bags, which was very convenient. When we returned at the scheduled time, we were able to access our room without any issues.
During our stay, renovation works started in a neighboring apartment (apparently upstairs). Because of this, there was a bit less natural light in our room, and we could hear construction noise in the mornings, which started quite early. It turned out that the host was not aware that the work would begin so early either.
We would like to especially highlight how the situation was handled. The host personally spoke with us, apologized, and managed to arrange for the work to start later. It was clear that our comfort truly mattered. For us, the situation was completely resolved.
The room itself met our expectations. It was spacious — not one of those layouts where you walk straight into the bed with the bathroom door right there. The room was warm thanks to central heating. The water pressure was excellent, and the bathroom was simple but cozy.
There was no breakfast option during our stay, but that did not significantly affect our overall experience.
We had a pleasant stay and are grateful for the hospitality. It is clear that guest comfort is a priority here — if you experience any issues or need assistance, don’t hesitate to ask.
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Price per night from:MXN$2,231
Posted on May 25, 2024
Guest User
We arrived at the most expensive hotel (AU$1600 for 3nts, 2 adults) we had ever stayed at, there was no lift to our room on the 1st floor.
I struggled to carry 2 suitcases with no assistance from the gentleman in reception up to the 1st-floor room. This would be very difficult if we were older & unable to carry our cases.
The wi-fi didn't work in the bedrooms only in the public areas - even though we were told it would.
The bedroom had multiple squashed mosquitos on the walls next to the bed.
The lace curtain had a couple of cigarette burns on it.
The bedcover had a cigarette burn on it.
The telephone handset cable was not connected to the .telephone - I tried to fix it but it wouldn't stay in the socket.
The safe was not working.
The instructions to use the safe were so old & worn out you couldn't read them.
The shower wouldn't work properly, so I had to call the person in reception to assist us in getting it working.
You had to get out of the shower cubicle to retrieve shower gel/shampoo/soap. There was nowhere in the shower to put these items. There was no room in the shower at all. I moved the stool in the bathroom to put my shower gel on it & two legs fell off the stool.
The toilet roll holder wouldn't hold the toilet roll and it kept falling off.
The bathroom bin was broken and filthy
The breakfast ran until 10 am, the bread ran out & was not replaced & this was before 9 am.
I am a travel agent & book many guests to stay in cities around the world including Venice
I was upset that this hotel was an extremely poor standard and felt like it ruined the end of my beautiful holiday in Italy.
We would be extremely grateful if you could offer us a credit for our next hotel booking with trip.com, we are in the process of booking our November Asia tour.
Kindest regards
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Price per night from:MXN$2,411
Posted on Apr 15, 2025
SEBASTIAN CAMACHO GIRALDO
The hotel is good. Happy breakfast. Little away to the center but close to terminal . Just in front of it a water bus station - fantastic.
No much amenities, no coffee , but good but short stays, the room is not quiet, you can hear noise from other rooms.
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Price per night from:MXN$2,943