Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Jun 30, 2024
Suzyyy
We love the hotel room, it’s so spacious, clean and beautiful 😍 However, the location is not the best, it’s 18 minutes walk from the train station and still have to take another train ( 2 stops) to Venice. Initially we thought the hotel will provide free shuttle service, but we were only told that our package is not included with the shuttle service and need to pay 20 euro per person for one way in order to use the shuttle service.
This is a very small villa and I think they are short of staff to work? There’s only one receptionist when we first arrived, and when he directed us to the wrong room, he tapped the door and someone was inside??? He later then told us it’s a wrong room. When we came back at night, there are no receptionist at the counter ( we waited for 5-10 mins and rang the counter bell).
We were so surprised that the cleaner that cleaned our room did not top up water for us, and didn’t even replace new glasses/ wash our glasses? The used glasses were remained on the same spots.
Overall I think we mainly enjoyed the room, but mainly not there for service or if you need to travel out to Venice.
Show more
Price per night from:PLN 596
Posted on Mar 30, 2026|Classic King Room
Guest User
Before my stay, I saw mixed reviews online, but after experiencing it myself, I found it to be pretty good. The front desk staff were very friendly and patient.
**Transportation:** There's a bus stop very close to the right of the hotel entrance. Using Google Maps, it's quite convenient to get to the train station or Venice's main island. Just make sure you're heading in the right direction before boarding. It takes about 30 minutes to get to the main island, but you need to factor in waiting time for the bus. I bought several tickets at an automatic machine at the train station, each costing 1.5 Euros. Remember to validate your ticket when you get on the bus.
**Surroundings:** If you walk ten minutes to the right of the hotel entrance, there's a huge shopping mall where you can find food, entertainment, clothes, and souvenirs.
**Airport:** Taking the bus isn't very convenient; from the last stop, you'd have to walk nearly 2km. So, I decided to ask the hotel to call a taxi for me. It took 20 minutes to get to Marco Polo Airport and cost 40 Euros.
Show more
Price per night from:PLN 458
Posted on Jun 2, 2026
魏際原
This hotel is located on Tronchetto, a new island. From Venezia Santa Lucia Station (the last stop), you need to take public boat line 2 towards San Roma. Get off at the third stop, Tronchetto, and the hotel is just a 3-minute walk away. Line 2 is super convenient for getting around. The room was spacious, and breakfast offered a great selection. On our third night, we moved to a hotel near St. Mark's Square, which was also easily accessible by boat. We bought a 72-hour transport pass right when we arrived at the train station on our first day, and it was absolutely worth it! We used it to visit Murano (Glass Island), Burano (Colorful Island), and everywhere else we went!
Show more
Price per night from:PLN 489
Posted on Aug 3, 2025
starcc100
The hotel boasts a fantastic location, right on a high-end shopping street, making it incredibly convenient for exploring on foot. The service is also impeccable; the personalized butler service is excellent, with staff escorting you to your room and handling your luggage. The rooms are generously sized, ensuring a very comfortable night's sleep. The hotel itself is a beautifully renovated mansion. Its grand staircase offers wonderful photo opportunities, and from the rooftop, you can enjoy the refreshing Adriatic breeze while watching a stunning Venetian sunset. A crucial tip for arrival: absolutely do not follow Google Maps! Do not disembark the water bus too early. Instead, take it all the way to 'G-station' (you might need to check previous reviews for the exact name). From there, the hotel is just a very short walk away.
Show more
Price per night from:PLN 752
Posted on Mar 30, 2026|Family Suite
Alex Fu HKGThe best even hotel I’ve ever stayed in Europe.
Super perfect service, highly professional and quality staff, good English, efficient, and take care of my every details.
Quality physical condition of the hotel, the hotel is a re-renovated building from a flour mill, so that it is very spacious, my room is big enough also in European hotel.
Great location, 15-minute from St Mark’s Sq, chilled island and not distanced but you’ve to take water taxi to get to the hotel
Qualify breakfast, an unforgettable enjoyment for my stay
Reliable Water shuttle bus - one of the very important services provided by the hotel to go to / from St Mark’s Sq, Euro15 for the whole stay, 30-minute frequency every day. And the hotel also offer complimentary water taxi to Murano Island everyday, so that I can visit both Murano and Burano at the same day.
Show more
Price per night from:PLN 795
Posted on Apr 26, 2026
Guest User
Overall, I'm very satisfied! The only minor issue is that the bus from the city's train station to the hotel stops running at 9 PM, which is quite early. A taxi wasn't too expensive, costing 15 Euros.
However, there's a convenient direct bus service between the main island and the train station. You can buy bus tickets at the hotel front desk; I recommend buying a couple extra. Otherwise, it can be a hassle if the ticket machines in the city are broken or there are long queues.
Breakfast was quite good, but the windows couldn't be opened, so I kept seeing dust and lint floating around in the room. This seems to be a common problem with hotels where you can't open the windows.
Show more
Price per night from:PLN 393
Posted on May 21, 2026
Guest UserThe room itself was alright – quiet and quite spacious. There was a two-person dining table and a TV at the foot of the bed, and the large window could be opened.
There was a €1.4 fee upon check-in. The front desk staff weren't particularly friendly; they assigned me to the worst-facing room, number 425, which was sandwiched between a highway and railway. I've seen comments about discrimination, particularly against Chinese guests, and I'm seriously starting to suspect it's true. However, the double-glazed window provided decent sound insulation. Even though there was some noise late at night, I was too tired to notice.
The only real plus was the extremely well-stocked kitchenware: cups, plates, bowls, frying pans, saucepans, cutlery, and even a dishwasher. The fridge was pretty useless as it didn't get cold. You can cook your own meals, and there's a big supermarket just a 5-minute walk away.
There were also 4 coffee capsules, which I assume were complimentary.
Overall, it was just okay, nothing special. The 1200 price point might be normal for this season.
Show more
Price per night from:PLN 332
Posted on Apr 1, 2026|QUEEN GUEST ROOM
Guest UserThe room isn't big, but it's very clean. The front desk staff were warm and welcoming. The bus stop right outside is really convenient for getting to the main island, and there are lots of Chinese restaurants nearby. My only minor complaint is that it's still quite cold, and the heated towel rail was turned off.
Show more
Price per night from:PLN 320
Posted on May 31, 2025
TDoris
The shuttle boat we booked with the hotel cost 22 euros per person and took us directly to the hotel entrance, which was a great experience. It was perfect for enjoying the beautiful scenery of Venice without anyone else around. You can also take a bus directly to the entrance. I didn't visit the Glass Island last time, so I wanted to explore it this time. The hotel is right outside the scenic area, so it was a great place to wander around. The bus from the entrance goes directly to the main island, which is quite convenient, but you still have to walk a bit to the boat station. The room was average, not very clean, and the view from the window was lacking, so choose carefully if you mind. I stayed at a five-star hotel in San Marco on the main island last time and was dissatisfied because it was too old. I wonder if Venice is just like that. The beautiful weather and the beauty of Venice these days may make up for some of these shortcomings.
Show more
Price per night from:PLN 572
Posted on Dec 24, 2022
Anonymous User
Very good experience in this hotel. The very large and clean room. The staff very careful and have gluten-free food. Furthermore, it is very close to the Academia bridge that crosses the great channel. They also have a restaurant in the same hotel. I therefore recommend it 100%.
Show more
Price per night from:PLN 266