"Standard room review: Arriving late means a long walk from the open parking lot. It's also quite inconvenient to get anywhere without a car"

"Great hospitality and service throughout my stay in Penang Amari Spice Hotel. Upon arrival, the reception team kindly upgraded me to a Premier King room without any request, which was a wonderful surprise. The room was spacious, clean, well-maintained, and had a pleasant scent—everything was excellent. I would like to express my utmost appreciation to the midnight team on 21/03/2026. During our stay, my friend suddenly fell seriously ill during midnight . We attempted to call emergency services (999), but unfortunately were unable to get through to the nearby general hospital immediately. The situation was critical, and waiting another 10–20 minutes could have put my friend’s life at risk. Thankfully, the Penang Amari hotel team acted swiftly and professionally. They followed up with us, and the female manager along with the guy management team arrived promptly to assess the situation. They provided immediate support and helped arrange transportation to the nearest hospital, ensuring we arrived within 10 minutes. Thanks to their quick response and care, my friend’s life was saved. And even after check out they still texting us to concern on the guest safety. We are deeply grateful for their kindness, efficiency, and dedication during such a critical moment. Wishing the entire team continued success and all the very best. Thank you once again for going above and beyond. Peharps this able to fully credit to the team."

"Spacious, clean, and very comfortable accommodation. Friendly service, great amenities. Everything is designed for a wonderful, comfortable stay. Iron, ironing board, and hairdryer provided, as well as shampoo and body wash. The location is not ideal. Although surrounded by a few restaurants, there is a very limited choice for vegetarians and vegans. Also, the coffee offered in the apartment contains milk and sugar. Instead, I'd recommend having black coffee with separate sugar and creamer sachets."

"Booked this for a quiet stay before my flight. BIG MISTAKE!!! This hotel has zero soundproofing! The walls are paper thin and there is a gap around the door so every sound is heard. Plus the doors squeak when opening and slam when closing. To make matters worse, the guests staying on either side of me have no concept of hotel etiquette, going in and out of each other’s rooms, having the volume high on the TV and speaking and laughing loudly. I feel that this hotel attracts these type of guests. The receptionist wasnt helpful at all. She seemed annoyed with me but was helpful to the other guests. She gave off ****** vibes. Maybe she has a problem with white women travelling on their own? Regardless, this is not a place for a restful sleep!"

"Overall this repeated stay for this hotel. And 2 rooms just nice for 2 guys business trip. Overall is good as nearer to Penang 2nd bridge."

"I recently stayed at the Olive Tree Hotel and was thoroughly impressed. The check-in process was smooth, and the staff was incredibly welcoming. My room was spacious, modern, and—most importantly—spotlessly clean. I really appreciated the hotel's commitment to sustainability without compromising on comfort. Whether you're here for business or leisure, the location is perfect, with easy access to the SPICE Convention Centre and local eateries. Definitely my go-to choice in Penang!"

"I had a wonderful stay at this hotel. The rooms were clean, spacious, and well-maintained, while the staff was friendly, professional, and always ready to help. The location was convenient, with easy access to nearby attractions. Overall, the excellent service and comfortable atmosphere made my stay truly enjoyable."

"the hotel very nice and beautiful"

"Fantastic Family Holiday– Great Food and Perfect Location!" "Our stay at Hotel Pen Mutiara was absolutely wonderful! One of the biggest highlights was the huge room we stayed in—it was incredibly spacious, making it perfect for the family, and remarkably clean from top to bottom. The food at the on-site restaurant was delicious; we particularly loved the Ikan siakap tiga rasa, which is a must-try for anyone visiting. After our meal, we spent a relaxing afternoon by the swimming pool, which was clean and well-maintained, providing a great escape from the Penang heat. The location is also unbeatable for sightseeing. It is located very near to the Aquarium Tunku Abdul Rahman (Fisheries Department Research Institute), which made our morning outing so convenient. I would highly recommend this hotel to anyone looking for a comfortable stay with excellent local flavors and easy access to nearby attractions!""