Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Sep 21, 2026|Classic Deluxe Twin Room
Guest UserA magnificent palace-hotel in traditional Balinese style.
After buying airline tickets here on trip.com, the system offered a very good discount on a stay of 5 nights or more at this hotel. We took advantage of it – it turned out to be a great deal! The hotel itself exceeded our expectations; I travel a lot, and this hotel is one of the best. A heavenly garden by the sea!
It was my birthday, and the hotel gave us a complimentary upgrade: we were placed in a room with a sea view, which I consider the best! At breakfast, they celebrated with cake and drums! It was a very pleasant and wonderful experience!
The beach is one of the best: they provide towels and free bicycles, so you can cycle everywhere! The entry into the sea is excellent, and the sand is soft and clean!
The food prices at the hotel are high! If you want a more budget-friendly dinner, it's worth stepping out of the hotel and walking to the first shopping street nearby!
I highly recommend attending the dinner with the Balinese show at the hotel: traditional dances and fire dances. The food was delicious, and the performance was very impressive! The show is daily, reservations can be made on the same day, and payment is after the show.
Bottled drinking water in the room is free. The first minibar refill is also free (after that, you need to pay extra). The exchange rate at the hotel is unfavorable; it's better to exchange currency on the first shopping street in town.
We were satisfied with every day of our stay at the hotel.
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Price per night from:PLN 352
Posted on Sep 12, 2026|PREMIUM ROOM GARDEN VIEW
VixxpixxThe hotel is simply wonderful! It's very picturesque and peacefully quiet, in a good way. The pool is lovely, with plenty of sun loungers, so it never feels crowded. Breakfasts are delicious. Rooms are cleaned daily, and the quality of cleaning is good. For our honeymoon, they decorated our bed and gave us a box of chocolates. On my husband's birthday, they brought him a cake. Bali Collection is about a 10-minute walk away on a wide, non-Balinese sidewalk. Bali Collection itself has many cafes to suit all tastes and good massage parlors. Overall, we can confidently recommend this hotel to anyone who wants to relax, sunbathe by the pool, and have a peaceful vacation.
The only thing is, if you really want to swim in the ocean, it's possible here, but the beaches at neighboring hotels (Ayodya, Merusaka) are larger and better. During our 4-day stay, we only waded into the ocean once, up to our knees. But we're not huge ocean lovers; the pool was perfectly sufficient for us.
By the way, it took us 25 minutes to get to Melasti Beach by scooter. Driving to the shopping mall in Kuta took about 35 minutes. The hotel's location, and Nusa Dua in general, is good.
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Price per night from:PLN 593
Posted on Sep 20, 2026|1 King Bed, Pool View, Balcony, Deluxe Room
AlexTourYou'll love this hotel for its location, large pool, excellent balconies, and service. We also thoroughly enjoyed the breakfasts, and from the menu, we highly recommend the Angus beef pizza and the double cheeseburger. There's also a great selection of beers, fresh juices, and cocktails here. Shopping is nearby, and across the road, there's a public promenade and a multi-kilometer long beach with waves. The sunsets and evenings here are very pleasant.
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Price per night from:PLN 445
Posted on Aug 11, 2026|Twin Cliff Tower Pool View
Guest UserThe cliffside rooms offer great views. They're very spacious, clean, and feature a wet/dry bathroom separation, with each room having its own balcony. The hotel's toiletries are excellent, and they provide unlimited filtered drinking water daily. The hotel also organizes daily activities that guests can choose to join.
Facilities: There are many swimming pools with clean water. There's also a beach pool, a favorite for kids, and a small private beach – not ideal for swimming, but perfect for a quick dip.
Breakfast: It's decent, enough to fill you up.
Surroundings: There's a construction site nearby, but it's not noisy, just a slight obstruction to the view.
Transportation: It's quite far from the city center, so you'll need a taxi to get around. There are no convenience stores nearby.
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Price per night from:PLN 481
Posted on Sep 12, 2026|Grand Deluxe
Guest UserThis hotel is in a great location near the center of Kuta, and the area is lively until late at night, so it feels very safe. Both the concierge and reception staff were wonderful – very polite and approachable. Our room was clean with hardly any insects, so we felt comfortable using it. However, the walls seem thin, as we could often hear conversations from the next room. It was a shame that we couldn't sleep much because of someone on the phone from early in the morning.
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Price per night from:PLN 196
Posted on Jul 30, 2026|Sol Room
Anonymous UserThis hotel is to be avoided if you are a young family and not using the all inclusive facility.
We were booked for 9 nights but cut our stay short by 4 days as we didn’t want to stay longer and feel like we wasted our time here.
The hotel facilities are ok with a good sized pool with pool bar and access to a beach. There are two restaurants also.
However the service of this hotel is lacking. We have a small child and requested a ‘quiet room’ as per the booking options and we were put in the room closest to the lobby and reception. The hotel also scheduled live music and bands to play every 2 nights in the hotel lobby until 11pm which obviously was a difficulty with the earlier bedtime for a 2 year old and the music being about 10 feet from our room door.
The room was ok and had everything you would need in theory, however it was dated and it is common for rooms now to have a smart tv but the tv in the room lacked this feature. The room was cleaned daily but there was a few days were they didn’t provide enough the towels for the amount of people on our booking which is frustrating. Also, you are not provided a clothes drying rack in the room so we had nowhere to place our swimming costumes after a day at the beach.
The booking included breakfast which was ok, nothing special but definitely adequate. The restaurants at lunch and the evening focused on buffet style or a small à la carte menu which obviously is geared towards the all inclusive guests. We didn’t eat here for lunch or dinner after the first day as it was not worth the money as a non all inclusive guests.
A big frustration was the speed of service and also not all staff are trained on how to take payments so whether ordering a coffee at breakfast, getting the bill at lunch or ordering a drink at the pool bar you have to wait a long time until a server who can take payments becomes free.
The pool and beach as mentioned in theory are good. However the hotels rules on reserving sunbeds is crazy. Guests are down at 6:30 reserving sunbeds and then leave for the rest of the day and only return throughout the day meaning no one else can use these. I was up everyday at 7 with a toddler and I was too late. For the 5 nights we stayed, we were unable to sit by the pool once and only got to sit by the beach twice. The hotel are aware of this and this caused arguments between guests which the hotel didn’t solve and turned a blind eye hoping the problem would go away.
The guests - there was something about this hotel that gathered a large amount of rude guests. From common courtesy to actual physical fights between guests at the beach. This was not a friendly atmosphere or environment.
Finally check out - we checked out 4 days early as I mentioned but upon check out I was almost forced (still not sure why) that in order to check out early I needed to sign a piece of paper stating that I wouldn’t post a bad review or post on social media about the hotel. Hence the anonymous review. This left an even worse stain as with the rush of wanting to leave it only dawned on me after being in the taxi out that it’s the first time I’ve ever had to sign something to check out early. No sorry from the hotel or how can we improve just we are forcing you not to complain. I would not recommend this hotel to anyone. Avoid
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Price per night from:PLN 415
Posted on May 1, 2026|Alam Quad Room
Guest UserIt was a last-minute booking, I reserved in the evening and arrived at the hotel that night, but all the staff warmly welcomed me and I was able to check in. Because it was so sudden, there was a short wait for the room to be prepared, but during that time, they offered us welcome drinks at the restaurant. While we were enjoying them, the room was ready and we were shown to our room. There was a small mishap where the card key didn't work and I couldn't get into the room, but a young staff member passing by immediately helped. They opened the room for us first and promptly brought a new card key later, saving us a trip back to the front desk, which was a great help. The breakfast selection was also extensive, and everyone was satisfied. All the staff had genuinely lovely smiles and were so kind, making it a hotel I'd definitely want to stay at again. Thanks to Trip.com, we were able to stay at this class of hotel at a significant discount, which was a blessing for a family with children!
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Price per night from:PLN 166
Posted on Sep 17, 2026|Deluxe Room
Guest UserThis hotel is absolutely fantastic and very reasonably priced! The staff are all incredibly attentive, always ready to help with luggage, and they even offer welcome drinks, haha. The pool is also large and very clean. Its location right by Kuta Beach makes it super convenient for sightseeing and activities.
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Price per night from:PLN 253
Posted on Sep 10, 2026|Deluxe Balcony City View - Facing Night Club
FeritatesWe stayed for 5 nights. The first night, we couldn't sleep due to noise from the nightclub in our room, but we changed rooms the next day. The rooms are nice, clean, and spacious. Breakfast was varied and very delicious. The staff were very helpful and friendly. The location is good, close to the beach, and there's a shopping mall, laundry service, and scooter rental nearby. The pool isn't great for swimming, but it's fine for relaxing by during breakfast. It's a nice hotel if you plan to stay at night and explore during the day, but it's not a hotel for all-day activities. We had a good stay, thank you.
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Price per night from:PLN 78
Posted on Feb 21, 2026|Ocean View Pool Suite
Guest UserI originally booked a sea-view pool suite, but the hotel upgraded me directly to the Devara Penthouse Suite. It's a two-story duplex, with a huge private pool and a small garden overlooking a partial sea view upstairs, and the living room facing a 180-degree sea view. Downstairs, there are two bedrooms; the master bedroom has a massive bathroom, and the second bedroom has two single beds, though unfortunately, my child was too scared to sleep alone. However, the hotel might still be under renovation, as the bedding and room hygiene, as well as the private pool, weren't very clean. On the bright side, the hotel's public pool had an amazing view, and we had it all to ourselves!
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Price per night from:PLN 1,018