Hotels near Mosque, مرکز اسلامی برلین, Berlin

Die Appartements sind wirklich sehr sauber und gepflegt und sehr neuwertig, das kann man nicht anders sagen. Wenn man ein Problem hat ist hingegen durch das Konzept ohne Rezeption kein Ansprechpartner da, genau wie beim check in, alles ziemlich umständlich und nervig, über die Telefonnummer erreicht man auch niemanden. Ich persönlich würde in Zukunft wieder Hotels mit Ansprechpartner und Rezeption bevorzugen, da ich keine Lust auf Umstände habe im Urlaub aber wie gesagt das Zimmer war richtig schön 👌🏻

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The Grqnd Hyatt Berlin is my stay of choice when in Berlin. It’s Potsdamer Platz location is ideal for the main sights, connects to the airport and many terrific eateries. The room and breakfast quality are excellent and it’s small enough to give personal service.

The location of Hilton Berlin is fantastic and the exterior of the hotel plus the lobby is very beautiful. Very walkable location with many surrounding dining and sightseeing options. Overall, housekeeping was good. The rooms run fairly small and look dated, so value for money is not that great. Bathroom is clean but not very well-maintained, especially the toilet. The check-in concierge staff were ok but I would expect friendlier and more proactive service for the price we were paying and being a diamond member as well. The staff who was a blonde lady with glasses checked me in and out and was the friendliest staff i encountered during my stay. Rarely did the other staff smile or greet us when we walked past them and they generally did not have great customer service skills, and generally just unfriendly. The front door concierge and door staff were much friendlier and greeted us more than the check-in staff. I also had a very terrible experience with the night security staff when my friend and I came back to the hotel around 6 am after a night out. We walked in and were stopped by a man who was not wearing any uniform, or any attire to signal he was working at the Hilton, and in regular clothes, he was a bit hard to understand because he had a thick accent, and I thought he might be another patron at the hotel or a taxi driver, so I politely smiled at him and said “no thank you” and walked towards the elevator. He got extremely angry, began shouting at me, and said he was a worker there and showed me his keys with a Hilton keychain. He wanted to verify that we had a room key. While we were taking out the key, he was calling me rude and dismissive and that I was a terrible person. It was so jarring because there was no need to be that rude, he was acting like I shooed him away when I’m reality it was a miscommunication. He then went into the back of the concierge to complain about me loudly, didn’t even wait till I was out of earshot. It was hard to identify him as a staff, much less security, and I didn’t need to be scolded like a child. Overall, very unprofessional and made the remainder of my stay feel much more sour. I can look past the dated rooms because I know that is out of the staff’s control at that point of time. But unprofessional and unfriendly staff make the value of my stay and diamond member status much worse.

This hotel lived up to my expectations. It was well located, spotless, the breakfast was excellent and the atmosphere healthy and positive. I must thank the Young lady on reception, the morning of my departure, Sunday morning, 21st May, who went to great lengths to help me get the right bus to the airport, and then the correct platform for the last bit of the journey. Her instructions were faultless. The bar, late night, was busy and the service, fast and friendly.

Worst Service i have ever experienced. Hotel was pre paid through 3rd party booking service, upon arrival in the Self check in counter I had to pay for the full reservation again. Since it was late and we needed our room I chose to pay and deal with it later. When confronting the front desk I was met by 2 arrogant guys who couldn't care less to help with the problem and told me that they only had an invoice from the 3rd party booking. I showed them my mastercard transaction and said that they could check the Lobby camera to see that exact time on the check in day I would be in the lobby entering my card details on the Check in Ipad but no help was provided. Afterwards I contacted the Hotel through website with no response so I have just been left with paying twice for a hotel room. I am for sure never using Seminaris ever again.

The location and the hotel itself is great. Next time I will stay here. There were two points I would like to underline : first there was a small problem in the first room I got - as soon as I pointed it out, I got a new room immediately. A ver constructive way to deal with problems. I appreciate it. Second, the attitude of staff, they are helpful and explain you everything you ask them.

Everything was perfect until the morning of departure, when the service staff knocked on the room door at 8.30 in the morning to tell me to check out because they had to clean, although on Booking, check-out was provided until 12 o'clock.It somewhat erased all the charm until then.

There is a 10-minute cheap shuttle bus from the hotel to the airport. It feels like a hotel for young people Although the room is not very big, it has a young feel The facilities are also new You can buy something at a small convenience store in the evening And you’ll get free champagne when you check in. Free tea and water 

All building works at this new hotel have now been completed. Rooms are nice & modern. Staff is super friendly. Breakfast buffet was fantastic with many local & branded products. Tip: Ask for a quiet room on upper floors overlooking the greenery. The hotel is regularly served by several bus lines directly from the airport (only 2 stops). The distance is not walkable. Would definitely recommend!