Alice D
January 12, 2024
Hello, I am writing this review with a sad heart. We booked the Luxury Townhouse in Blackpool for our family to get together over Christmas as my son lives in Malta and he was visiting the UK during this time. We were informed there was a bar (Number 1) in which we could meet up before checking in. We arranged to meet up there but unfortunately this was impossible as the bar was in the process of refurbishment, with no places to sit and a broken coffee machine so no drinks were available either. We were told we could arrive to check in early but we not given the postcode for the carpark or allowed to check in until exactly 3pm. When we finally got in everything was not as expected, the cleanliness standards were disgusting. Holes in the walls and doors, a big foot print on the inside of the front door, stains on almost every matress, sticky stuff on chairs and tables, the list is endless. We came to reunite with family members that we hadn't seen in years, and feel we were totally mislead by pictures that are not up to date and do not show the current state of the property. This has totally ruined our time together.