"Great location, seaside hotel, great view, Spanish breakfast is also good"

"Arrived at 1am and had to do a 10 minute walk to Hotel Horitzo which we already knew about. We met a lovely receptionist that sorted out our keys, took our tax payment and did the E200 authorisation on the card. When we we back to the appartments the vending machine had barely any stock and every thing was shut. The sofa bed was not made up, so wearily we climbed into bed after making it. The matress was so thin that the bars from the sofa pushed through and I was in pain and barely slept. In the morning we awoke to a massive stench of drains, the spare pillows did not have pillow cases and there was BLOOD spatters on the curtains. I went back to reception to complain. Another lovely receptionist moved us up to the 8th floor, this time there was no smell, a clean apartment and a comfortable sofa bed. The manager popped in to see us which was a nice touch. I showed him the balcany as the glass divider was cracked and he already knew about it. I did some shopping and we settled in. But there was a big strip of the kitchen unit missing, no hot water and only one bath towel. Also when I tried to plug the kettle in the base was all melted - really dangerous. Finally I discovered the hob did not work! Not great for self catering I went back to reception in the other hotel (there was no reception at all in the apartment block - just an empty office). They replaced the kettle, towel and fixed the water. But the did not fix the hob and had no spare apartments to move us to, and was very apologetic about it. I filled in the online survey asking for a free meal as I could not cook anything and I was ignored. The area where the apartment block is on the beach, near the caravan parks and is about 15-20 walk (all flat) into the main town. There is a very expensive little supermarket nearby and a bar. But lots of closed bars and restaurants, it was like a ghost town. It maybe because it was April and things werent open yet? The views from every apartment face the sea and they are spectacular. There is a little playground and a couple of nice restaurants about 5 minutes away. Although the staff were genuinely lovely, it was painful to keep trapsing down everytime I discovered a problem. I wouldnt return to these apartments, but may consider staying at the hotel puely based on how nice the staff were? Note: the E200 deposit was back in thr bank account the day after returning."

"The hotel room facilities are very warm, with nice fruity aromatherapy, and the bed is moderately hard and soft. This is the best night's sleep I had in Spain. You can get a 20% discount by paying parking fees at the hotel, and the front desk staff is warm and thoughtful. The hotel is in an excellent location, just across the road is the beach, and a 15-minute walk to the botanical garden."

"The hotel service is very good, the staff are friendly and helpful, the room is clean, the air is fresh, the facilities are new and clean, and the transportation nearby is also very convenient. Overall it is very good."

"2 hotel are joined each other so use pools from both that is nice Check in lady was really nice Bar workers were such a nice person Checkout lady was garbage Reception sitting area is garbage Because of one person . Working in the bar you deserved 4* review Otherwise this hotel is not 4* Rooms are small for families . For 2-3 it’s ok Food is nice I liked it Again thanks for the person/manager"

"On arrival greeted by really friendly staff. Didn’t expect much as paid for budget holiday. Room & bathroom both small but clean. The problem was the smell from drains it was awful, even after cleaners tried every disinfectant. Room hot, tiny balcony 1M x 1m"

"The hotel staff were fantastic and very welcoming the cleaner Nancy was fantastic always cleans our rooms every morning and did a wonderful job and the food was amazing the English chef was brilliant ask my kids what food they liked and always welcomed us the night time entertainment was really good everything was perfect thank you for making our family vacation perfect we can’t wait to come back again "

"Great~z"

"Amazing location and beautiful hotel. I would stay here again and recommend it. Reason price as well as"