Hotels near Capilla Jesús de La Buena Esperanza Guavio, Bogota

Booking the family room for me and my husband and 2 adult children wasn’t a great idea. We needed a hotel because we were going to arrive in the middle of the night. This one seemed like a good idea. The location is both good- close to museums in the older area of Bogota. But the restaurants weren’t open in the evening. Might have had something to do with all of the soldiers— not the safest part of the city. Although we did feel safe and we could walk to a bike rental and take part in Cyclovia. It’s older and quirky with a nice spot on the roof where you can order drinks and food which was really nice. The walls between the rooms and floors were super thin so you could basically hear everything. Didn’t make for great sleeping.

It was not a good first impression when we arrived in the pouring rain, and the receptionist couldn't find our booking and didn't seem overly bothered about it. I had to show her confirmation on my phone for her to then look a bit harder, finally finding it but no explanation or apology. We then had to sign numerous forms, goodness knows what for, and hope they are not signed to be charged for anything ! But after the initial bad start, the rest was all good. Our Twin Room was lovely, nice and spacious and even had a mini fridge, hob and sink - like a mini kitchenette. Desk, wardrobe, loads of power sockets, and a safe as well. No ac, so the room got quite stuffy so had to keep the windows open. The shower was the best we've had in 3 weeks in Colombia, super pressure, boiling hot, and lots of room - amazing ! Very good value, and the breakfast was really good - cereal, coffee/hot chocolate, fresh juices, eggs to order, pancakes, fresh bread, cheese, ham, salad, toast etc. Very small area though with only a few tables, so it soon felt very cramped. Lovely rooftop garden, but unfortunately it rained both evenings we were there so we didn't use it. Originally built in 1921, and some of it does show its age - the lift looks like the original, really tiny, and jerks alarmingly when it first moves ! The morning receptionist spoke very good english and was really friendly and helpful, and booked us a taxi to the airport for 36,000 pesos. Very good location in La Candelaria area, so nice and easy to walk to main sights from there, and just around the corner from Museo de Oro.

Hotel w bardzo dobrym położeniu w samym centrum przy głównym deptaku. Obsługa w recepcji bardzo miła i pomocna. Śniadanie w porządku. Jednak zdecydowany minus za brak klimatyzacji i wentylatora. Do tego okna, których nie można otworzyć. Pokój mały, więc przy ponad 20 stopniach na zewnątrz po prostu się dusisz. Dodatkowo przy hotelu dyskoteka, więc o spaniu nie ma mowy. Cena adekwatna do jakości pod warunkiem, że śpisz 1. noc

We arrived at this hotel in the early hours of the morning (4am) after a long haul flight from the U.K. We were obviously very tired and check in was done very quickly and without any stress. We were taken up to our room which, on the face of it seemed spacious and nice, if a little tired, and went straight to bed. I can't fault the customer service, everyone was very professional, polite and welcoming. Disliked · As I showered the following morning, I noticed a dripping coming from the ceiling above the toilet and the ceiling was bowing. We agreed that once we were ready we would report this to reception. I was just drying my hair and there was a big whoosh and part of the ceiling came down! Luckily, no one was hurt but I am surprised that the housekeeping service had not picked up on the leak previously, as this had obviously been building up for some time! I called a lady from housekeeping who was along the corridor from us and she came and had a look and we were swiftly moved to another (not so nice) room that had a ceiling but we guessed had not been used for a while as smelt musty and when we ran the tap the water initially came out brown! It was the first day of our holiday and for the sake of one night didn't want to make a fuss! From our experience, the rooms badly need a refurb but the customer service we received was good.

My second time staying at an Ibis; LOVE these properties. The rooms are very basic but you'll have what you need. The property is fun and stylish, staff was helpful (including arranging midnight airport transportation for us) and there's a full service bar and restaurant. The breakfast buffet has an amazing selection of dishes; I wish hotels in the US offered breakfasts like this! The National Museum right across the street is well worth a visit and you're a short drive to Monserrate and Candelaria.

The room is big, the bathroom is big, the view outside the window is great, the breakfast is good, there are many Chinese people living here, it should be a good choice...

Everything was good super good food buffet style, the staff maximum , purge pulp, Recommendation , have tourist suggestions to places to visit x the tourists.where are the recreation places,where you can buy.ect

This hotel and staff were the most kind, courteous, helpful, clean and family oriented - I mean they make you feel like family! I have spent many nights in hotels because of my line of business in real estate and I have NEVER loved a hotel experience like my ten days at this hotel. I never write reviews, good or bad. You cannot go wrong here. Tourists will understand when I say that feeling safe is a must, especially in another country. In the room there was a personalized safe to keep your valuables secure and the staff NEVER enter your room unless directed by guests. The rooms are spotless and fresh smelling, the staff is the hardest working, going beyond with every request - completely and always. This hotel was also the cleanest and best stocked with any amenity needed. My partner and I enjoyed the sanitized saunas, jacuzzis and gym - permitting us to create special long lasting memories! Come to Bogota and stay at this hotel; you will thank me. ＜3 We hope to stay here again, very soon. Special thanks and regards to Karen, Juan Carlos, Diego (all amazing hotel staff) and Orlando (our hotel shuttle driver). You are the best (you killed it) and we thank you from the bottom of our hearts! Siempre tuyo ~Patti xoxoxoxoxo

Some of the staff was very professional and friendly. Unfortunately, other staff was quite rude. For example, when I asked the gentleman at the front desk to copy my vaccine cards, he practically snatched them out of my hands without saying a word. After handing me my copies, he began to walk away while my cards were still sitting in the copy machine. I politely asked for ”mis tarjetas, por favor.” He walked back over, still silent, and I said simply, ”Esos son importantes.” He chuckled under his breath but still said nothing as he handed the cards back. It was as if he simply had no interest in bothering with them unless I asked. Then, after I paid for the copies, he went to look for my change (1,000 pesos). He then told me in an irritated tone that they didn't have any change. I simply said, ”No es importante.” Throughout the whole interaction, he acted very rushed and inconvenienced, as if I was imposing on him, and he never offered the slightest apology for forgetting my vaccine cards or not having any change. (They were not busy at the time; there were two people working behind the counter and no other guests in line. At least the other fellow was professional, unlike his colleague.) I'm aware that my Spanish is still at an intermediate level; however, if you're going to work in the hotel industry (down the street from the airport, in a capital city, no less), the least you could do is show some courtesy to your guests. (We don't have to speak Spanish to pick up on your passive aggressiveness.) Also, when I arrived there were no towels in the room. It took three requests over about 35-40 minutes to get some. Everyone I talked to seemed very professional and intent on taking care of it, but somehow no one delivered until the third attempt. It was surprising, actually, because the room was immaculate and perfectly made up, except for having no towels of any kind. I enjoyed my dinner a lot, and the lady who waited on me was gracious and patient when conversing with me in Spanish. The restaurant took a few minutes to find, as there are two buildings, each with their own lobby, and the fellow at reception who checked me in didn't mention anything about the restaurant.

This is a relatively well-comfortable hotel, because the beds are comfortable and is quite clean. The biggest problem is that they don't even let you finish with your luggage, when he's already calling you to charge, the boy who called us to charge was altar and disrespectful, And I had a look like I was doing something to us because I told you that it was waiting. The reason why we didn't pay just when we arrived was that the lady of turn did not use the computer phone.