Four Seasons Hotel Bogota

Fantastic attention to details and helping us accommodate several experiences in the city. Catalina went over and above. Really impressive experience overall!

This is the pinnacle of hoteliers in Colombia! The hotel is well situated in the Zona Rosa a lively, well heeled area of Bogota. The rooms are world class, the food good ( superb local restaurants abound in the area) and the service is AAA!

Definitely not a Four Seasons experience (June 2024): The good: Excellent location. Management and staff were efficient and attentive. Security is excellent. María in reception and Freddy (staff) were especially helpful, their level of service and professionalism would be the only reason I would reconsider staying at this property. The staff go above and beyond. The bad: Looking at all the 5 star reviews, I see a lot of one-line reviews, so now I’m rethinking the legitimacy of these reviews. After staying in other FS hotels, resorts, this particular property felt a lot like a regular nice hotel with certain amenities. The building itself and lobby are definitely pleasant. I stayed four nights in an upgraded suite. Furniture was dated. Breakfast was not included even though I paid well over 2K. A couch had stains (this was fixed promptly). I understand some tear and wear is normal. Aside from the bed, it did not feel like I was staying at a Four Seasons. I think the potential to elevate the property standard is there, maybe their sister property in Bogotá is more on par with what people expect of FS. I switched to a Marriott property (not for these reasons), and in retrospect, I wish I had just booked the Marriott for my entire stay in Bogotá. Breakfast was included there, and the furniture was nice and the room seemed maintained.

The hotel listed under the Four Seasons but everything looks so cheap in the hotel. It should list under Hotel Inn instead of Four Seasons. You paid the price as Four Seasons and received Hotel Inn experience.

Stayed here for a full week and absolutely loved it. It was my first time in Bogota and the staff were so helpful in assisting me with my trip. Anything I needed, they took care of: restaurant recommendations and reservations, tours, rides, etc. Located in an amazing area to walk, eat, shop. Highly recommend!