Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Aug 14, 2025
Jingjiniaothornbird
Beyond a five-star experience! The room was incredibly comfortable, and all the amenities were excellent. Bvlgari toiletries were provided, and they thoughtfully prepared earplugs, disposable bath towels, regular towels, toothbrushes, toothpaste, facial cleanser, makeup remover pads, and even hydrating face masks! With both underfloor heating and radiators, the room was perfectly warm. Welcome snacks were provided in the room, and in the evening, they even delivered fruit wine, additional snacks, and warm milk!
Outside, there was a charming small courtyard with two swings – one overlooking the valley, the other facing the expansive grassland. The scenery was absolutely breathtaking. Watching herds of horses slowly make their way home across the grassland at sunset was a truly delightful experience!
What impressed me most was that the hotel contacted us in advance, provided a comprehensive travel guide, and enthusiastically helped with directions, answered all our questions about local attractions, and offered excellent suggestions. They even helped arrange a car for us to see the morning mist. Although the fog was too thick to see the river, the trip was still incredibly worthwhile. It's an absolute secluded paradise, truly living up to its 'hidden gem' reputation!
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Price per night from:SGD 142
Posted on Apr 24, 2026
Guest UserThe underfloor heating was wonderfully warm. You could open the window or the door and immediately see the snow-capped mountains. The service was enthusiastic and proactive, the facilities were brand new, and everything was clean and hygienic. The bathroom amenities smelled lovely, and the courtyard was beautifully designed.
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Price per night from:SGD 158
Posted on Sep 17, 2025
Guest User
Nice place higher up than the main tourist zone so it's quiet and there's great views of the mountains. You can walk the shortcut down and take the bus back up which is super convenient.
The lovely staff greeted us at the bus stop and had good tips and recommendations. The rooms were clean and spacious with great views from the upstairs bedroom. Breakfast was tasty and diverse too. And the resident dogs are friendly and might follow you into town. Would stay again.
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Price per night from:SGD 271
Posted on Sep 17, 2026|Standard Room
Guest UserDue to the seasonal change, the air conditioning in the room wasn't working, and as someone from the south, I was so hot I couldn't sleep at all! The higher I set the fan speed, the hotter it got... I called the front desk in the middle of the night, and they immediately sent up a fan and explained the reason for the AC issue! They also sent staff to check the room, and offered solutions and actual compensation! Although I ended up being sleepless the entire night, the room's environment and the hotel's breakfast were both good! The only reason I want to give a good review is because of the staff! The service staff at this hotel deserve a six-star rating! They were even more thoughtful than staff at some higher-rated hotels I've stayed at. Plus, the hotel is right next to the ski resort, and the view from the room is beautiful. If I have the chance, I'll definitely choose to bring my kids here again.
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Price per night from:SGD 133
Posted on Sep 17, 2026|Guestroom
3005470649The location is excellent, extremely close to the shuttle bus bridge station for the scenic area; you can get there as soon as you alight. It's also slightly away from the busiest areas, providing a quiet environment perfect for resting. From the large window in my room, I could see the distant Haden Platform and mountain views. The hardware facilities and in-room amenities at Hemu Yijing are absolutely top-notch. The staff were dedicated, warm, and thoughtful. The breakfast and complimentary afternoon tea were exquisite and delicious, and they even delivered a warm sweet soup in the evening. Overall, the stay was a fantastic experience!
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Price per night from:SGD 277
Posted on Aug 7, 2026|Panoramic Double Room
Guest UserThe room facilities were great, the bedding was comfortable, and everything was clean and hygienic. The bathroom had a separate shower and toilet, and the room had both floor heating and air conditioning. While the breakfast selection wasn't huge, it was clean and tasty. The front desk staff were very friendly and the shuttle service was available on call, making it easy to get around.
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Price per night from:SGD 167
Posted on Sep 10, 2026|Fairy Tale Loft (Heating, Window)
Spring0310The hotel's location is very convenient, and we received a free room upgrade. There's a food court a few hundred meters behind the hotel, and a bus stop right at the intersection. As we were about to drive out, the concierge kindly reminded us that we could leave our car at the hotel, as the visitor center had no parking available for the next two days. When we arrived at the visitor center and saw '0 parking spaces' everywhere, we were so glad we listened to the advice. The concierge also knew we missed breakfast and packed some pastries for us to take away. Thumbs up for the hotel's warm service!
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Price per night from:SGD 74
Posted on May 19, 2026
Guest UserThe room was clean and tidy, the environment was comfortable, and we received a free room upgrade. The service was warm and attentive. It was very convenient for getting around and sightseeing, with a dedicated car pick-up and drop-off. We didn't even have to wait in line at the front desk; check-in was directly in our room. They patiently introduced us to local attractions and activities. The overall experience for dining, accommodation, and touring was fantastic. I'll definitely stay here again next time, and I truly recommend it to everyone!
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Price per night from:SGD 56
Posted on Oct 1, 2025|Yun Jing Loft Double-Floor Duplex (1 Bathroom + Spacious + Stargazing)
Guest UserThe room was huge, located in Xincun. There were bathrooms upstairs and downstairs, but they had a strong odor; they really should add some air fresheners. Breakfast offered about a dozen items. The hotel provides a shuttle service to Hemu Villa, and the driver was very friendly and helpful. The shuttle drops you off about 300 meters away. The front desk staff, however, were very cold and lacked any service awareness. They wouldn't respond to my WeChat messages about anything other than checking in. It was quite frustrating, to be honest. To get to the old village, you need to take the scenic area shuttle for three stops. The old village is much livelier and has more dining options.
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Price per night from:SGD 121
Posted on Sep 10, 2026|Superior Queen Room
DongfengpoWe drove to Altay for this trip, and after doing a lot of research, we decided on this hotel. After staying there, I feel like we made the right choice. We arrived at the hotel in the evening after a full day of driving. The front desk staff was incredibly attentive and quickly helped us check in. The room was even better than the pictures; it was meticulously cleaned, with not a single stain on the floor or in the bathroom, and the bedding felt dry and comfortable. The biggest surprise was the environment. The temperature in the mountains was perfect for summer, and when we opened the window, all we saw were lush mountains and forests. It was so quiet at night, with no bothersome noise, so after a long day of travel, we slept incredibly soundly.
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Price per night from:SGD 76