GGuest UserI'd always heard great things about Le Méridien Emei, and this time, choosing it over Hongzhushan was definitely the right decision – everything was absolutely perfect! The hotel's exterior, including the gardens, roads, lawns, and lake, was incredibly soothing and the scenery was stunning! Inside, the decor, art displays, and even the music playing were all so stylish and hit just the right note for me. The room was also very spacious, and all the facilities were quite new; just a minor suggestion to upgrade the showerhead. The shower gel, shampoo, body lotion, and hand soap also had pleasant scents! Breakfast in the morning was fantastic, with a wide and rich variety of high-quality dishes, not just something thrown together. Finally, the service deserves a huge shout-out. Every single staff member, no exaggeration, greeted us warmly. Whether it was the concierge at the door, the front desk staff, housekeepers, restaurant staff, or drivers, everyone's attitude was exceptionally good. They were incredibly patient in helping us with any issues or giving us information. Room service was also very responsive (the staff's lapel pins paired with their white suits looked great!). When I asked for a plaster, the staff even thoughtfully asked if I was injured to better assist me – truly commendatory attention to detail! Even when we unexpectedly decided to go to Jinding the next day, and it was already 3 PM, the hotel readily agreed to let us check out when we asked. They patiently explained how to get to Jinding, and later, when we couldn't go and rebooked, they even upgraded us to a lake-view room. You could really feel their 'people-first' approach and how incredibly thoughtful they were! They also provide pick-up and drop-off from the high-speed rail station. We arrived very late at night, and even though the driver was off duty, the hotel specially arranged a Didi (ride-hailing service) for us, showing their thoroughness in every detail. For someone like me who tends to worry and be on edge about everything, Le Méridien helped me relax, as their service provided such a sense of security. I sincerely thank all the staff for giving us a truly wonderful and comfortable stay. I'll definitely choose Le Méridien every time I visit Emei from now on; it's truly worth it.
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