Premier Inn Caerphilly (Corbetts Lane) ★★★

"It’s like being in a sauna, room was 32 degrees, no air con, when asked to move rooms and said it was above legal maximum was met with the response on ‘well try working in it’ . Overall,needs updating. Various holes, missing paint, missing bedside tables, not enough towels. Better rooms in the area for less money."

Travelodge Caerphilly Hotel ★★★

"Bad attitude from manageress. No one on desk at 3pm when check in opens."

Premier Inn Caerphilly Crossways ★★★

"I stayed for two night to attend a funeral (I live over 200 miles away). I booked on the understanding there was no AC in the rooms but on checking in requested a 'cool' room in the hope I'd be allocated one on the shady side of the building. The room I had was on the first floor and as hot as hell. The curtains were left open with the sun streaming in and the window only opened 6" so practically no ventilation either. As you can imagine it was a horrendous night. During breakfast I learned from friends that their rooms both had AC and they had slept well. I complained to the receptionist and received a room change for the second night. I have just tried to claim against the 'good night sleep' guarantee and been told that because I didn't complain during the night the claim was rejected - what do the company think the receptionist could have done, moved rooms in the middle of the night?!"

Ty Hiraeth A Charming Stay Steps Away from Caerphilly Castle! ★★★