Hotels near Capilla De Nuestra Sra. De Guadalupe, Cancun

After a night trip to the suburbs, we arrived at ADO Bus Terminal Cancun and stayed for one day. It is convenient because it is within walking distance from the terminal, and there are many restaurants as it is in the center of the city. There is a local park nearby and a night market (food and souvenirs), great for an evening stroll. Breakfast was served as a buffet and was ok.

Outstanding 4 star mexican hotel. The restaurant is good, the staff is excellent and accomodating. The rooms are nicely supplied and ordered. The house keeping great. The location is right on the main road to Cancun *****, but close to city amenities also. The parking garage is right underneath the hotel, very convenient but might be filled in the busy season. Would definitely book again.

Our flight was cancelled.. CUN＞JFK.. 24hrs later. This hotel was so accommodating. Although there was a lot of confusion and as chaotic as it was, we still received kind & courteous service. Our party of 4 was given 2 adjoining rooms. Given the situation… We felt safe & comfortable. We highly recommend the outdoor Taco spot around the corner… can’t miss it - Al Pastor tacos right in front - get the Arrachera (steak) Tacos with cheese - super delicious!! The next day, staff.. especially Mateo - was incredibly helpful & informative! He made sure we were well taken cared of!! Mateo was muy excellenté! Muchas gracias con todo!

First time staying at this property. I must say I was surprised how close was to different places. First, at front desk employees were friendly, knowledgeable and attentive. Employees cleaning the rooms as always working hard and always willing to help. Room was clean and did not have any problems. Close to hotel you can walk to Plaza de las Americas and opposite way go to Costco. Past la Plaza there is a view of lagoon where you can run/ walk and get some exercise early in the morning. At lobby you can talk to a lady about any tours. They have tons of places to go. If you want to go into town, you can get a taxi which is more expensive. If you feel adventurous, you can take a local bus which it would cost 10 pesos vs 300 in taxi. Another way is UBER which I took many times. Overall, a great experience being at this hotel. I walked and run around this property so I learned about restaurants and things to see and do, e-mail me for any questions. Otherwise, enjoy your time in beau Cancún.

A very good hotel, with excellent attention and service at the reception, breakfast that includes quite good, the comfort of the bed the best, as well as the cleanliness and spaciousness of the room, and with many gastronomic options in the afternoon and evening , a very good option to spend your vacation or one on a low budget.

Great place for solo travellers. Or if you will just be coming back to hotel to sleep and shower. Fresh hot breakfast made for you in the morning. Would recommend for sure. Not too expensive given that it’s in cancun tourist area.

The room was clean and the staff service was very good.

We spent our honeymoon in TRS hotel with my wife. Check in was very quick and smooth unlike some other reviews i read takes a few hours, maybe it was on a weekday. Francisco at the check in counter was very helpful , he helped us upgraded our room to swim up suit and it was amazing! Sostenes and Cesar assigned as our butler for our stay and they were very helpful as well and always smiling. One thing I’d like to mentioned is that they said they have 25 minutes complementary spa for us for our honeymoon, and the reception told us to meet at the lobby next morning at 8:30am to take us to breakfast and to tour us around the resort. But the next morning we realized we have to attend to the sales center where they wants to sell us some traveling package which we didn’t expect, altho they are all very nice but we spent two hours there listening to them on the first morning of our stay and it was our honeymoon. wish they would let us know earlier then I would rejected, and they said we had to attend in order to claim the complimentary spa which at the beginning they said it’s for our honeymoon. Anyways, For food I highly recommended Gaucho steak house, we tried the bone in steak and they grill them with charcoal and it was very delicious , but the second time we went the steak was over cooked a bit. During our stayed we joined two activities, one is water aerobic and paddling. Both instructor was very fun and especially Dente. He was super friendly and patient! Overall we are satisfied with our stay, and would recommend to our friends.

The hotel was nice and clean. Food was just ok. I've had better at an all inclusive resort. We only stayed for 1 night so we didn't get to enjoy the pool but it looked nice. We booked the ocean view room and I must say I'm so glad we did! The view was gorgeous. The room itself was pretty big and very clean. My only complaint about the room is we couldn't find an outlet to charge our phones. Coming from Tulum, I booked the room for 1 night so we could relax before catching an early morning flight back home. When booking the room I read that kids were not permitted so I was under the impression it was an adult only resort. I guess I should have read the description better because this resort is very family friendly. Service was great! From check in to check out the staff was very friendly and helpful. Great place for families, maybe not so much of your looking for a quiet getaway.

We stayed 3 nights last weekend. It is a sparkling clean, spanking new hotel. The common areas are well done and the room was very nice and modern. Stainless steel appliances, dishes, cutlery, coffee, all set up nicely. I do not know how anyone who has written a review about this hotel could complain about the staff being unfriendly. Every single person we talk to in this hotel from the front desk to the dining area to the house keeper, were incredibly friendly and helpful at every turn. It was one of the highlights of the entire place, so don’t let these Karen’s fool you. The rooftop pools were clean and not crowded and we had a nice afternoon wading almost privately in one of them for a good hour. Also the price was not bad. I think I paid around $250 for three nights for an ocean view king-size room. Now to the things that were not so great: 1) You are so far away from anything on the hotel zone that you have to take a taxi everywhere you go. That’s about $20-$25 each way. So factor that into your budget. We probably spent $150 on taxes. 2) As many reviewer’s have noted, the breakfast is bad, at best. The area is not tidy or well kept, The food selections are hit or miss and even at that not very tasty, and the freshness of the food left something to be desired. when I went down at around 9 o’clock, many of the selections were simply gone and did not get replaced. I did not even see eggs in the service area or on anyone’s plate while I was there. I ended up eating a muffin, yogurt, and some chunks of fruit. And I am a bacon and eggs kind of guy. Do not expect much from the breakfast. We did not visit again after this trip. It is advised to go there early, if you must suffer through their breakfast. 3) there is no other food service besides breakfast. They advertise a rooftop snack bar, lounge, what have you. There are signs for it throughout the hotel. At no point during our entire trip was it ever open. I asked someone in the pool area one day who had been there over a week and they said they had never seen it open. So again, either live off convenience store food from their vending area downstairs, or you have to take a taxi to the grocery store or a restaurant if you want something to eat. Prices in the lobby vending area are two dollars for a can of Pepsi, three dollars for a small Gatorade, two dollars for an apple, two dollars for a snack size bag of chips. Overall, for the money it was not a bad short stay. Would I stay here again? Only if it was free.