"Stunning new hotel, wonderful room and close to Westfield which has many shops/dining!"

"First time I've stayed here. I was aware of the mixed reviews & I've stayed at other hotels in Chermie but they were booked out on this occasion. It was raining heavily when I arrived so appreciated the undercover parking spaces immediately outside the reception. Check-in was seamless (thx Trip.com) & they didn't require a security deposit or CC scan so my customer trust box was ticked :-) The car park is secure & at ground level but spaces are limited; I was able to find a spot though at 4pm. There is public parking out on the street without restriction after 5pm. I had a Hotel Queen Room on the 2nd floor. Easy access via lift and the common areas were clean & well lit. The room and bathroom were clean with a pleasant aroma & no smell of mould (reported by others), air-con was on. I had a choice of two sliding doors to access the balcony so good for fresh air (but no insect screen). Overall, the room was comfortable whilst showing some signs of wear & tear. The shower had a choice of either hand-held or fixed head (rainforest type) & had plenty of pressure - great. I would recommend bringing your own toiletries, unless you're happy with generic multi-function liquid soap! The fridge was empty except for a small uht milk with no complimentary springwater or mini-bar that you might find in other hotels. There was TV, tea/coffee making supplies and a small microwave. If you like to sleep in complete darkness (like me), bring an eye-mask as the hallway lighting outside the room is bright & on all night, creating an aura around the front door that is hard not to notice. The area was relatively quiet with the hotel located on a side street. It's an easy & short walk to a major shopping centre and the bus station if you need to head into Briz City, which is a 20-30min ride away & only $0.50 fare - awesome. Breakfast (from 7am) was also included but I had to head-off early so wasn't able to grab a bite this time. In summary, I felt that the room rate was appropriate and score my overall experience as good."

"Close to the RSL precinct and Chermside Westfield. Great location for seminar. Comfortable stay. Well equiped amenities"

"The place is comfortable and excellent."

"For the last two years we had organised a stay for a group of 14 Match Officials for a rugby tournament. Dealing with the Manager before and during our stay was of a very high order. He ensured all our rooms were in close proximity, checked in with me as organiser a week before to confirm things and greeted as all on arrival. He was also very flexible in allowing us access to the laundry after hours to wash smelly kit. I can thoroughly recommend his customer service and positive approach."

"Had cooking with my friends"