LX Hotel, SureStay Collection by Best Western ★★★

"I have been trying to cancel this reservation since last Sunday (5/10). I booked the wrong date through Trip.com by mistake, and realized it immediately and tried to cancel that reservation. I made a second reservation for the correct date through Trip.com. Now both the hotel and Trip.com are blaming each other and refuse to give me a refund."

Microtel Inn & Suites by Wyndham Manchester ★★

"Staff was very helpful and friendly"

TownePlace Suites by Marriott Tullahoma ★★★

"I stayed here for a couple of nights during a business trip and personal trip. Great experience! Lovely staff and the hotel is nice, new, quiet, and clean! Would definitely stay again."

Sleep Inn & Suites ★★

Red Roof Inn Manchester, TN ★★

Super 8 by Wyndham Manchester TN ★★

"One word; disgusting. We didn't have high expectations as we only wanted a bed and shower for the night. The shower was broken with black mold all around and we feared disease to even use it. No hair dryer or iron. Unseemly people allowed to sit in their cars in the parking lot watching us go in and out."

Holiday Inn Express & Suites MANCHESTER-CONF CTR(TULLAHOMA) by IHG ★★★

La Quinta Inn & Suites by Wyndham Manchester / Arnold AFB ★★

Hampton Inn & Suites Manchester ★★

"I have been a Hilton Honors member for 20+ years and a Diamond member for the last eight. So needless to say, I am loyal to Hilton. But after my experience at the Manchester, TN Hampton, that may have to change. For this trip, my daughter had a travel credit with Delta Stays, so we used that to book a night at the Manchester Hampton. After a long day of travelling, we arrived very late in the evening to check in and were told by the desk manager that there was a problem with Delta Stays, so we would need to call them and cancel our stay (which was prepaid) and book directly with him (at a high price). No other offer to assist or at least let us get checked in while they worked it out with Delta Stays. Basically made it clear that it was not his problem. So we did call Delta Stays and they said everything looked good on their end including a successful authorization from the hotel. They offered to call the hotel to work it out, but apparently the desk manager didn't feel like picking up, so the call kept going to voicemail. Luckily for us, Delta Stays quickly called around and found us another hotel close by and moved our reservation over there, including paying the difference in price. So a big thumbs up to Delta stays for being so awesome. And also an even bigger thumbs up to Alex at the LX Hotel where we ended up staying for being so wonderful. For the owner of the Hampton, this desk manager really should not be the face of your hotel. For Hilton, I thought Diamond membership meant something, but apparently not. It may be time to rethink my loyalty to you."