"The place has everything, it is clean and the staff is very nice and helpful. We booked last minute and they really helped us."

"Perfect on everything. The best quality price. I will come back with pleasure"

"The room is clean, large, well-equipped, and comfortable! The hotel has a swimming pool and beautiful scenery! The flowers are bright, the trees and plants are unique, the hotel's food is particularly rich, and you can order two meals a day! The service attitude is good! There is luggage storage service at the front desk! There is a parking lot in the hotel! There is a shuttle bus to the beach, which is very convenient! The price-performance ratio is high, I recommend staying here! I will be very satisfied!"

"We had a wonderful stay at Servatur Hartaguna as two couples aged 25–35. The rooms and shared areas were modern, clean, and well maintained, with room cleaning provided five days a week. All staff were excellent throughout our stay, from reception to the bar and housekeeping teams. The bar offered a snack menu with plenty of choice for breakfast and lunch, along with a wide selection of drinks. There was also a daily happy hour from 12–1pm. The bar opens at 10am and closes at 5pm. We enjoyed pizza, sandwiches, hot dogs, Tropical beer, Canarias Tropical cocktail, and Mango Daquiris (cocktails and mocktails) from the bar. There were no issues with sunbed wars, and the atmosphere was very peaceful. A great spot for sun all day long. The pool and whirlpool were quite cold, but perfect for cooling off in the heat. The hotel is set on a hill with a number of steps down to the resort, so it may not be suitable for anyone with mobility issues. We personally enjoyed the walk down and took taxis back up in the evenings, which were under €4 each time. There is also a taxi rank opposite the hotel if you prefer to travel down. There is a hotel supermarket in the nearby Montebello hotel, which we used once for bottled water, but most of our shopping for breakfast and snacks was done at Spar and HiperDino in the main part of Puerto Rico. We would definitely recommend paying for a sea view room. We also got lucky and had a lovely view over the pool area. We usually go for all-inclusive holidays (and always choose Servatur when staying in Gran Canaria), but if we were to do self-catering again, we would happily return to Hartaguna."

"The hotel was clean, the rooms were really nice and cosy but the communal areas needed a bit of repair, the breakfast had a good choice and it was in walking distance to the restaurants"

"A wonderful experience! The hotel was clean and very quiet, with an incredible view. Thank you!"

"Fantastic, from Reception, cleaning, bar..., the ideal pool, large and heated"

"Good price-quality ratio. Good location considering the surroundings. Great view from the balcony. Negative: During the January the pool was not heated although I have read on some review that they do."

"Rating: 3.5 out of 5 stars The apartment was clean, well-equipped, and in a great location – perfect for a relaxing vacation. We were particularly pleasantly surprised by the cocktails at the bar: delicious, creatively mixed, and definitely not too stingy with the alcohol."