Vista Palazzo - Small Luxury Hotels of the World

Excellent service, great location, highly recommend

I'm not normally one to write a review but felt compelled to share the exceptional experience we had at the Vista Lago di Como. From the moment we arrived at the charming reception lobby and were greeted by the warm and welcoming staff we knew our stay would be delightful. The staff could not have been more helpful or accommodating. We arrived late in the evening, and they were able to recommend and secure a dinner reservation at a lovely restaurant nearby once we’d settled into our beautifully appointed and spotlessly clean room. Besides being impeccably decorated, we loved the gorgeous and spacious bathroom with soaking tub, large shower and exceptional array of amenities. The bed was wonderful – the mattress was very comfortable, linens luxurious - even offering a pillow menu. The closet was spacious. The furnishings were elegant, yet comfortable and functional – a desk for work and a sitting area with credenza for relaxing or entertaining. Throughout there were extra details demonstrative of exceptional luxury – lavender spray and chocolates at the bedside, prosecco and macarons on the credenza, the coziest hotel slippers ever, umbrella and shoe brush in the closet. The property is centrally located at the lake’s edge a short walk from the train/bus station, ideal for strolls along the lake promenade and conveniently located near the heart of the walled city for easy access to restaurants and shops. While there is hustle and bustle around the lake and plaza on which the property sits, the hotel walls and windows seem soundproof as we never heard any noise from the street or another room for that matter. Breakfast was served in the stylish upstairs restaurant. It was by far our favorite breakfast during our stay in Italy. The atmosphere was elegant, but cozy and comfortable. Service was lovely. The buffet had a wonderful variety of quality selections and there was an option to order off the menu without additional charge. While other hotels on our travels may have had a more expansive buffet offering, none were as tasty or as curated as the buffet at Vista Lago di Como. We’d been to Lake Como many years before so were looking to see some different and less touristy parts of the lake. We engaged the services of the butler, Alberto, who customized several experiences for us. He planned and guided us on a tour of the east leg and trunk of the lake by car and then took a private boat to several towns and villas along the route back to Como. The tour with Alberto was one of the most memorable parts of our holiday. He shared less visited spots around the lake known only to locals. He was interesting and knowledgeable but very unobtrusive in his guidance, allowing us the flexibility to stop, wander and explore on our own. He changed the itinerary during our day trip to mold the tour to our preferences and interests. The car and boat drivers were friendly, smooth and accommodating. Separately, Alberto arranged a cooking cl

Our stay at the Vista Palazzo was a dream. Absolute perfection and attention to every detail the entire stay, it started even before our arrival with excelente concierge service. Restaurant provided one of our best dinners in all Italy! The room was superb, filled with pleasant details all across, for example, even something as simple as a lavender pillow spray left for us at night to make our sleep time a more relaxing one makes the already perfect experience a more pleasant one. The treatment in the hotel was always personalized and luxurious. We booked a boat experience with the hotel and were accompanied by their butler Alberto, it was beyond fantastic! To say that he made it the most wonderful day trip is an under statement! Truly. Alberto was responsable for making our Lake Como a magical and unforgettable visit. He also walked us to his restaurants recommendations and they were fabulous places with delicious meal pared with the perfect ambiance for an extraordinary overall experience. THANK YOU Alberto and Vista Palazzo! Can’t wait to be back.

This hotel knocks it out of the ball park. We've been on an 18 day trip trough England, France and Italy. We stayed at a variety of 5 star hotels and feel that Vista Lago di Como was our favorite...decor, dining, location and the exclusive feeling of personalized attention was just spot on without feeling pretentious or uncomfortable. Easy elegance perfectly executed!

I had the pleasure of staying at Vista Lado di Como and I must say, this was an unforgettable experience. Their service is impeccable and everyone is incredible attentive and made sure we had everything we needed throughout our stay. The property is stunning. The rooms are elegant with stunning bathrooms and amenities. The bed linens are exquisite and they even have a pillow menu to choose from. Loved the location as it is the perfect place to take day trips around the lake from and come back for amazing dinners. Thank you for a beautiful stay!

One of the best trips we have ever taken hands down. The hotel is 5 stars across the board. Alberto and the staff could not have been friendlier or more accommodating. My wife and i did "The One" experience with Alberto--- unbelievable. We can not say enough about the hotel, its location, the views and the staff. We will 100% be coming back.