Guest User
August 23, 2024
Hilton should be embarrassed to call this one of their hotels. I go out of my way to stay at Hilton - and this hotel was 30 miles off my route. Chose it because Hamptons are normally great. It is run down and filthy. Run down is one thing - that might be timing in the refurbishing cycle, but there is no excuse for dirty. There was a ton of long black hair throughout the room and bath. There was schmutz on the bath door and walls. Faucet was flopping all over – and I crawled under the cabinet to hand tighten the nut to make it more usable. Dirty tissue behind the toilet. As a Hilton Silver member, we typically get bottles of water in the room. Didn’t happen here. Front desk personnel had a bit of attitude when I asked if there was a cot available. Not a place we will ever stay again.