"Good value for money. The room was clean and comfortable. Parking is available for an additional fee, but I didn't mind paying the extra cost. Overall, a pleasant stay."

"We were downgraded our room and not told until checking in that our booked room was u available due to renovations. It was clear the renovations have been underway for a long time and they could have let us know well in advance. 2 different friends were upgraded to a lagoon room room. We were downgraded to twin beds in a very rundown room. There is no power beside the bed. The power is inconveniently on the other side of the room. It was not until leaving that the bed moved and we found an outlet behind the bed. You would need to pull the bed away from the wall to allow for your charging sockets to be plugged in. There is no headboard to keep pillows on the bed, so it needs to be against the wall. The bathroom was terribly. Chipped tiles, chipped door and frame, worn bathtub with spots of enamel missing, a rusted bin. No car parking was available we were told because it was a Saturday night. Not sure that matters when we booked months in advance. Also not when we saw all the empty spots in the hotel carpark the next morning. Unacceptable accommodation for the cost. We attended a function at the casino, so and the location was convenient. But that was all. If we knew the room would be so dilapidated, we would have stayed at nearby Cullen Bay and uber down the hill. The staff did not care that we had booked in advance. They didn’t care we were part of a function that had spent a lot of money at their venue. The breakfast and drink was understandable, but the lack of communication was totally unacceptable. The falsely took bookings from 3 different people in our function group who did not get the rooms they booked due to renovations. Oh, and the critters are cute but out at night time, foraging outside the hotel doors."

"Prime central location. Felt very safe staying within secure amenities. Very comfy bed and abundant dreamy pillows. Like that there is shampoo, conditioner and bodywash supplied. Self check-in and checkout very easy to navigate😘 Staff friendly and welcoming🤗 love love love that the jug fits under the faucet😊"

"Found this hotel too basic not at all like the usual Hilton Hotel. However the staff at the reception (the French man can’t remember his name) was most helpful."

"Hotel is located on the esplanade. Great location. Building and rooms a little dated. Clean and Aircon works well. Nice little balcony facing the ocean (for the ocean view rooms). Bed comfortable. Pillows too soft. Would sta again. Great sunsets."

"The location is good, close to the pier and there are many restaurants nearby."

"It's good enough for the price, but had roaches"

"I came here to play when there were fewer people and I avoided the peak hours. The environment was pretty good, the room was clean, and the staff was very nice. It is worth recommending and I will come again in the future."

"Great place to stay, staff really helpful, reasonable rates, laid back place would definitely recommend anyone to check this place out if you just want a no nonsense place to stay and you can control your budget because you can cook for yourself. "