"We had a great experience staying at this newer hotel next to the older Hilton. Top floor suite with views of downtown and River. Reasonable price. Air con and bedding great. Parking right out front. Front desk employees very welcoming. Will return next trip through."

"It was ok."

"There is no hot tub there as was also advertised as spa"

"My wife picked a weekend stay for us at The Hancock House while I was away on a business trip. So I basically had no input but I like to stay in the Dubuque area when we are visiting Galena. Wow. The Hancock House did not disappoint. We parked on the street in from of the house. We were met by Simon as we rang to get in. Simon gave us some recommendations as we were looking to book a closeby dinner. We stayed in the Dollhouse room which has a very nice view overlooking the city. The jacuzzi with the view made our stay. Perfect relaxation from a long work week. Nice comfy bed, plenty of room in the bathroom. Immediate hot water in the shower. Had a very nice breakfast and Simon shared some history of The Hancock House. We met other guests and had a very nice conversation about where we were all from and headed for the day. The house itself is spectacular. The fireplace downstairs is a site to behold. As we've stayed in Dubuque plenty of times before, my only regret is that we hadn't picked The Hancock House on any of our previous trips. My wife made a good call and we will be staying at The Hancock House on our next trip to Dubuque."

"Can't fault the staff for 6" of standing water in the tub, as I showered. SO gross..."

"Just disappointing bc room was not ready when we got there at 3 like it was supposed to be. Then said it would be ready in a couple hours by 5. Then when we did get our room, some parts of room were still dirty. Then we go down to the hot tub. Its more like a warm tub and the jets dont work. All in all a frustrating time when usually this place is really nice."

"Well had dirty towels in our room garbage in baskets which weren't from me, a bed that didn't look like it was changed, and the potatoes Saturday morning were cold and undercooked"

"In addition to being a little far from the main city, there is nothing wrong with it. The price is super high, and there are playgrounds and casinos on the side, which can also be ***. Breakfast is also delicious, the waiter is super good, you remember to note the room floor preference, they will be satisfied, overall very good!"

"Dibick is invincible, just in the central city, the main street is out, especially convenient, all kinds of food and drink, the ancient buildings of the old city are within walking distance, very suitable for business and vacation, have the opportunity to come. I got up late in the morning and didn't eat the hotel breakfast, but it was a pity!"