"Great hotel, clean and tidy with a lovely selection for breakfast"

"The hotel is functional and convenient. However, the hygiene in the rooms is questionable: mold on the shower head and ventilation grille is unacceptable. We had to report it to reception upon arrival and again the next day for the items to be cleaned... how can a shower head develop mold when it isn't disinfected after each guest leaves the room?! It's disgusting... As for the staff, the first two receptionists were smiling, helpful, and efficient. However, I had a disappointment on the morning of the second day, probably linked to the pressure put on the teams by management... I indicated on Sunday morning at 9 a.m. sharp that I wanted two breakfasts, I was told that it was not possible even though several receptionists had assured me that there was flexibility the day before and on arrival two days before... the person at breakfast on Sunday morning wanted me to report who had told me that breakfast was available that day as if she was looking for someone to blame for the bad information given. I had just woken up and was very calm, but his tone was accusatory and he was getting a little worked up to show his annoyance with his colleagues. This type of behavior is usually seen when management puts excessive pressure on employees and is looking for someone to blame. I replied that I wasn't interested in denouncing his colleagues, that it wasn't a big deal, and that I would spend my money at a company that guarantees me breakfast in a more peaceful and relaxing atmosphere. It is management's responsibility to remind all staff of the rules and properly train the teams instead of making them feel guilty. The pressure to be productive is too palpable in your establishment, which prevented me from relaxing. As I frequent Caen regularly and have stayed at your establishment less than a year ago, next time I plan to go to the Ace Hotel Memorial, which, for a small additional fee, offers a more peaceful and higher-quality experience."

"Nothing to say we always reserve this hotel because super good welcome very clean"

"Overall great experience. The gym could get some more weightlifting equipment."

"Perfectly fine hostel. Privacy curtains and nice to have and lockers too. Didn’t mind staying here one bit, and the restaurant and bar is pretty good."

"Room is clean and size is not bad. Also if you with car there are a lot of parking place. The only negative exprience is the noise pollution."

"Super"

"Everything was perfect: the welcome, the room, the breakfast, the secure parking and the peace and quiet."