Hotels near Government of Dubai Dep. of Tourism and Commerce Marketing, Frankfurt

This is a 100% honest review. And i will try to write as much to help other Customers who are looking for Hotels to book. I know how hard it is to read Reviews and all, but i hope this will help. This Hotel has the best service of all! From the Valet Parking, to the Receptionist (who speaks perfect English), to the Room! ROOM: First impression in entering the room, was.. WOW. IT SMELLS CLEAN AND GOOD! It is big enough for 2. They provided us 2 free Water Bottles, they have Shampoos, Body Soap, and Lotion. The Pillows are Comfortable, Bed is really Big (but don’t expect too much) it is just good enough to sleep. If you’re looking for EXTRA comfort for sleeping, this is not the one for you. They have Airconditioning (which is really important), and it works PERFECT! BREAKFAST BUFFET: They have wonderful WAITERS AND WAITRESSES! They will go extra mile for you like when you get your Coffee yourself, they will offer to do it for you. It gives a lot of choices when it comes to Food. Their FOOD is superb! I still can’t get over with the Waffles 😅 it is true that it’s a little bit Pricey, but if you’re a Breakfast Person, i would highly recommend you to get this one! 😊 Overall experience, it was excellent!

Good location, free apple available in lobby. Not much to complain, just don't like their self check in system, I prefer a staff to do check in for us.

The air conditioner is not working well, the room card often cannot be swiped to open the door, other things are ok! There is a bus stop at the entrance of the hotel, which can directly reach the city center and the train station, which is very convenient!

I am very happy to see that the hotel is just next to the Frankfurt Central Station, and their distance is just about twenty meters away. There was very friendly reception with smiles. I haven't tried their breakfast buffet. However, I took two dinners in their restaurant. Food is good especially I like the Tuna Pizza with wheat beer. They are reasonably priced. Bravo!

Was für ein tolles Hotel mit super Mitarbeitern! Ich war schon in vielen Hotels, dieses ist allerdings total aussergewöhnlich, und das liegt am immer sehr netten Personal. Und das ist keine aufgesetzte Freundlichkeit. Egal ob beim Frühstück, im Restaurant oder an der Rezeption, und dort vor allem Ronja Schmitt. Ich habe selten so eine lösungsorientierte Hotelmitarbeiterin gesehen, wenn mal irgendwas nicht ganz optimal funktioniert. Die Zimmer sind sehr schön und modern eingerichtet. Zum Zentrum nach Eschborn fährt man etwa 5 Minuten, in die Frankfurter Innenstadt etwa 20 Minuten. Um das Hotel herum gibt es nicht viel zu sehen, dafür hat man aber Ruhe! Insgesamt 100 Prozent Weiterempfehlung!

The overall stay in The Westin Grand was good as the location is very good which is just 2 minutes walk to the train station. And if you turn right & walk further up, it will lead you to the shopping areas like Galeria, H&M, Zara, My Zeil etc. As you continue to walk further up, you will be at the shopping belt with all the luxury brands & also Alte Oper with many dining options. So they are all within walking distance if you are not tired to walk. If not taking the train is just 1 stop to the Galeria & you can access through the supermaket of the mall at the basement. I was given the room at second level so there was not much view from my room. The service at the reception was good & polite & also the hospitality staff who helped us in the luggage after we arrived. He was from Utopia & he was very friendly & chatted with us for a short while after sending our luggage to our room. The restaurant staff were also very friendly & attentive. The breakfast buffet menu is the same every morning. If they can change every 2 days will be good so we will not get sick of eating the same food every morning as I stayed there for almost a week. But overall the quality & the food taste were good for me. The room is not very big but also not too small. There 3 setbacks which is the bathroom design, toilet amenities & the housekeeping. If not, I would have given the hotel a 100 thumbs-up. The shower area does not have a door to close & the floor level is the same as the basin area. So the water will flood the whole toilet floor if you are splashing & using the shower head. I had to use the ceiling mount shower as the water flow was not as great as the shower head to prevent ponding in the toilet floor. The design is a problem & the toilet is cramp if 2 persons are standing inside. You need to bring along your own toothbrush & toothpaste, cotton buds, shavers for men & shower cap for ladies as the room does not provide any basic toilet amenities except hand soap, body lotion, hair dryer, iron with ironing board, bathroom slippers, towels, & lavender aroma oil for sleeping. The housekeeping was not up to standard although they kept the room clean. They did not place back my toiletries in order & sometimes all over the basin area. They also accidentally threw away my disposable shaver. They also did not check the volume level in the shower gel whether it was finished & I needed to call them to request to top up. They also do not change the bathrobe even I placed it on the bathroom floor as I wanted to change to a new one after wearing for 2 days. One day, the housekeeper also forgot to close the window & we were wondering why the room was cold at night even after I increased the room temperature. I only discovered the next morning when I opened up the curtain. They also did not refill the stirrers at certain days as I drank the free Nespresso coffee in my room every morning. I hope the hotel management will look into the housekeeping & to give more thoroug

Very good stay. The rooms, meals, services, and facilities are all the most comfortable in Germany. Except far away from the airport. But taxis are plentiful and not expensive. There are restaurants nearby. Dining is also good, not expensive. There is a room for three people, it is very convenient to live with children.

In need of a stop-over but dreading a drab-room with paper walls & the residual smell of jet fuel? Then you will be in for a very pleasant surprise with the Sheraton. The hotel is well appointed with excellent restaurants and amenities. Room was large, comfortable and quiet! Highly recommended for stop-overs and business trips

A quite new house, very well located in Offenbach on the Berlin Street. The city centre and the weekly market at Wilhelmsplatz are to reach in 15 minutes walking distance. To highlight the house are the very nice and helpful Concierges. The only manco in the rooms is the bathroom with the quite self-consistent arrangement of the water hanes on the washing venue. There are the proportions of the armature not in line with the washing venue. This inevitably leads to the flood of the washing venue. A little strange is also that the parking lot with € 15. per day is very expensive.