"It's a decent hotel, although it's clearly old. I think it's a 3-star hotel, not a 4-star. The bed is gigantic, but not particularly comfortable. There are no slippers or robes. The floor in the lobby is bleached."

"Rest is magnificent"

"The bathroom is spacious and comfortable"

"Lack of empathy, flexibility, and rigid treatment. They only care about making money at any cost. After a misunderstanding with my reservation, the hotel was completely inflexible, even though the situation could have been resolved with a little understanding and flexibility. What was most surprising was the lack of proactive communication on their part. I didn't even receive a simple attempt to contact me to confirm my presence, which could have prevented this situation. Unfortunately, the response from the assistant manager, Xavier Caballero, was completely inconsiderate and lacked any empathy. Instead of trying to understand both sides and seek a reasonable solution, he simply blamed the customer without showing any interest in finding an alternative. In my opinion, this type of attitude reflects a serious lack of tact and professionalism, essential characteristics in an industry like the hotel industry. It's a shame that, instead of valuing customers and their loyalty, they prioritize solely the economic aspect without any consideration. The lack of flexibility and empathy in such a simple situation has left much to be desired. I hope that, at the very least, this experience will help you reflect and improve your treatment of guests."

"We went here for a big family wedding and we had a wonderful time we all got together ate drank and danced the food was ok the drink great but gradually we noticed one waitress who was rude and abrupt . She was a middle aged lady with long dark hair and she was intolerable. Also there was a younger waitress with glasses long dark hair and young who was always smiling and helpful who was great we loved her . The other waiters were ok friendly and nice in spite of a challenging environment with 200 guests . This place needs a little investment just to send it to the next level some of the old timbers outside are rotten and need replacing ."