"I was oriented to the hotel rating, planned to rest the couple after a long road. In the way it turned out that we forgot the passport. 1 is, and the second only photo in the phone. They called the hotel in advance, if – 04.11.2023 at 10:06 explained their situation, the manager (name did not remember) convinced that (quote) "the hotel always goes to meet the guests, on the photo of the passport of the second guest will settle." Later at night 05.11.2023 we arrived at the hotel, on the resepschen there was another girl – Ekaterina. Ekaterina categorically refused to place us on the photo of the passport, saying that it was possible that we stole the passport from someone.... Having seen that my satellite foreign citizen – she made a special emphasis on this and put us on the street... at 23:50 The question to the hotel administration in connection with this... you have a hotel only for citizens of the Russian Federation? The only thing we can thank the iron lady Ekaterina – is that after your hotel, we went to the hotel "Europe" where we had a wonderful weekend! I have worked for more than 10 years in tourism and have never met such a hammock attitude towards guests! The partners have accumulated a mass over this time, and neither of them, nor friends, will advise Park Hotel New Age. Hospital industry in this case – is not about Park Hotel "New Age." "

"I do not understand who writes super positive feedback, but we have faced the spirit of impossible. The air conditioner did not work, but it was said that we somehow did not adjust properly, and as the time was closer to evict, they said that yes, the air conditioner does not work and the master is already on the way. The rosettes are somewhere on the floor, near the bulb, nothing but a light bulb. The shower leak is broken, flowing all over the sides, the whole room was filled with water. Breakfast was good, quite satisfactory, the girl who served us very nice, the coffee was good. The welcome group was nice, came in the night, despite that girl we met well, explained everything. But the number is just horror, all night woke up from the spirits and mosquitoes that flew out of the open window."