"Nice place and freindly host. Wish can stay longer."

"It was a very nice place to stay. I would like to come again."

"We really enjoyed our stay - from the underground parking space, to the spacious room, the fine food with a wide selection, the service staff, the wellness area and the optimal location. We would consider the hotel again."

"The hotel is a family run property being managed by the Matti family. We specifically chose this one as we wanted to experience the famed Swiss hospitality which unfortunately is found missing in commercially run hotels & yes we were not wrong in our selection ! We reached the place a bit late around 9pm but the check in experience was warm & super smooth. It was taken care of personally by the owner, right from check in to the luggage delivery in our rooms. A warm & smooth check in experience always help. We had booked for suites which were large, clean & the bathroom equipped with a shower cubicle, which also acted as a steam & hamam (now this was something unique) & we enjoyed it every morning. The location is nice, a bit away from the road, to give you a nice & quite stay experience but just 12 min walk to the promenade & the railway station. The best part was the mesmerising view from our balcony. We used to spend hours sitting there & enjoying the swiss beauty. Overall a good staying experience "

"Fantastic stay, legendary service, Gstaad in summer is marvellous and very elegant"

"Lovely scenery and a welcoming atmosphere."

"The location is excellent. Because I have allergies, the carpet was very bad for me. It was old and I think it couldn't be cleaned anymore. Otherwise everything was clean. We had to take my dogs with us unexpectedly because the dog sitter all over suddenly didn't want to take care of my dogs anymore. In your hotel you didn't cause any problems but were just understanding and I appreciate that very much. Otherwise we should have left.   In the restaurant a special table was made for us and my four-legged friends. They were all very sweet and very friendly to my Caisy and Flocky. The service from the restaurant was a 5 plus. We really enjoyed the menu: everything was very good. I have traveled and lived in 5 star plus hotels all over the world my whole life and I know when people give service and are professionals. But the human touch is still very rare. Someone I/we would like to thank especially for her help is Kiara or Ciara. She had the personal, very professional service that you hardly find anymore. I don't know how she did it, but even though it's the time of year when everything is fully booked and everyone is under stress, she made time for all of the customers and still didn't make anyone wait. She saw so many little things and helped with them, not just for us but for all of her customers. I have rarely seen anyone so friendly, helpful and professional. She already knew what the customers needed and took care of it before we even said it. I would like to thank her again for everything she did for us. We both agreed that when we come back to this area, we will come back to you just because of Kiara. (I think that's how you spell it). Kind regards Monique ter Meulen"

"Third visit. Three nights. This trip we were joined by family. Two very average rooms on the first floor. Minimal view. The bad part it was the side of the hotel where construction was going on. From 8am to 6pm large construction vehicles and pile driving made the patio unusable. If we had known we would have gone somewhere else. The staff of the hotel just shrugged when we brought up the noise and room. Said they were very busy and booked-up. At this price point($2000 per room per night) I would have expected a little more of a response. Food OK, but nothing outstanding. Hey it’s Switzerland so expect $50 for a cocktail. Great hiking in the area and the concierge team is helpful with planning."

"This is our fourth stay at Hotel Le Grand Chalet Gstaad and we always get our high expectations fulfilled. The friendly staff, the delicious food, the room with view of the mountains, and the atmosphere overall are 10/10 and we already look forward to coming back. Sofie&Frank"