Hotels near Antigua Central Camionera, Guadalajara

This pretentious hotel is all show, no go. Only in an alternate reality can this be a 4-star hotel! Yes, the facade is impressive, and the lobby with the working elevator are nice. But once you get to your double room, you realize it's a dark, and musty, cave-like space with no fresh air because the only window faces an inner courtyard that is covered. There is mold on the stucco ceiling (see the dark spots in the attached photo, sorry for the resolution). The bathroom is so cramped you cannot use the toilet with the way the garbage bin was placed by the careless cleaning staff (see attached photos). Speaking of the cleaning staff, I found a long, dark hair on the bed sheets (photo attached), definitely the wrong length and color to be mine. The worst issue I encountered beside the fact I felt like I was suffocating from the lack of fresh air, was that the shower wouldn't drain properly, and you'd end up standing in filthy water. There was very little toilet paper provided (less than half roll) and by the time I was out, it was too late and inconvenient to go down at reception and ask for more. While I was there, there were hardly any other guests in the hotel, so it was relatively quiet, but every small noise is amplified by the architectural design of having an inner courtyard covered (in Morocco, the same architecture has the inner courtyard uncovered, so the air and noise are not trapped). You could also hear the church bells, and traffic noises. The A/C works, but it's limited by central WiFi controls, and I froze during the January night I was there, with no blanket other than a polyesther bed spread. After only one night, I couldn't wait to get out of there! There is a central hostel that literally offers better amenities than this so-called 4-stars hotel (you can look for my reviews to find out which one). The best thing this hotel offers is luggage storage: it's safe, and they give you a ticket, so it's more secure. The staff was nice enough, especially Gloria at the reception desk, who is kind and helpful. IMPORTANT NOTE: The rating of this hotel here is skewed by the numerous 5-star reviews for the famous Cathedral ”Santiago de Compostela” in Spain, placed in the WRONG listing!

Good location but warning: The tile floors are very slippery especially when they slip. The rest of me fell and was badly injured enough to ask for a walker for the rest of our stay. There were 3 mobility on our trip - there were people who were challenged and they all said the same, so be careful. They don't have towels. Pillows don't stay on pillows. AC/heating was very difficult to work. There was a room safe but no one could open to keep my passport. They also changed the door–after the night of the street and half of the group had to take the new key after the day trip. Buffet breakfast was not very good but I did it because it was included in the room rate. As I said, the location is good but I would not recommend this place.

I was very disappointed with my stay. The room was small, dark and depressing. It was an interior room with the window facing the lobby and not outside. The room smelled strong of mold and paint. The toilet Handel was broken. Most of the wood flood was warped and bubbled from clearly having been flooded at some point. I asked the front desk to change to an exterior room but they said none with a king sized bed were available. It was very noisy and every sound from the hallway echoed throughout out the room. I believe the was some sports team staying there and it was hard to sleep with kids running through the hall from room to room, shouting, and slamming doors constantly! I will not stay there again and recommend other nearby hotels that cost less!

The whole room is very good, breakfast is not buffet

I stayed at RIU Guadalajara for 4 nights in August 2022. I will stay there again on my next trip. My room was comfortable and clean. The bed was comfortable and refreshed everyday by 'Helga'. Breakfast was included in my rate and it was well worth the money. I dined on the patio overlooking the city and enjoyed my morning coffee in the morning breeze. The buffet has everything you'd want for breakfast or brunch and the service is excellent. The waiters brought want you wanted without interrupting your meal. Highly recommended!

If you are looking for a clean and comfortable room at a good rate, this might be the place for someone. A shopping mall is located not far from the hotel which was very convenient. It is true what other people had posted on their reviews in regards of staff efficiency, they are slow on servicing the guests in the hotel. We asked for room slippers and front desk said they where $ 250 Pesos we checked for room amenities on the hotel site and it claimed that slippers where included, we explained this to front desk and never got slippers for our 4 day stay. Perhaps the hotel should change the General Manager.

Hotel is at a great location. In the city but at the same time apart from it.

It is located in Tonala which is 10 minutes from the bus station. Many times when I take a bus to San Miguel I’ll break the trip up and spend night! The personnel is friendly and helpful. Tonala specializes in home items and crafts. The hotel will assign you a bin to store your purchases. Many buyers use the hotel because of this feature.