Four Seasons Hotel Hangzhou at West Lake
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hangzhou

Four Seasons Hotel Hangzhou at West Lake

2024 Global 100 - Luxury Hotels
No.5 Lingyin Road, Xihu District, Hangzhou, Zhejiang 310013, China
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The Four Seasons Hotel Hangzhou at West Lake, nestled in the northwest corner of West Lake, overlooks the hills in the distance. Guests staying here may enjoy the "Breeze-ruffled Lotus at Quyuan Garden", view "Yue Fei's Tomb in Dwelling Sunglow", and search the "Dreams at Beishan Street". The hotel is also within walking distance to the site of “Impression West Lake Show - Enduring Memories of Hangzhou". Show More
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hotel overview picture
Last booked 1 hr ago
4.8/5Excellent·Excellent Location
Very friendly staff and super helpful
Amenities
Indoor swimming poolFreeHikingSpaMassage roomGymParkingFreeAirport pick-up serviceRestaurantCafeTaxi booking service
All Amenities
Surroundings
Metro: Huanglong Sports Center
(2.4 km)
Metro: Gudang
(3.0 km)
Airport: Hangzhou Xiaoshan International Airport
(34.4 km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Deluxe Garden-view Double Room
9

Deluxe Garden-view Double Room

1 Queen bed
73m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Lotus Suite
6

Lotus Suite

1 Queen bed
120m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Guestroom - Garden-View (Double bed)
8

Guestroom - Garden-View (Double bed)

1 Queen bed
63m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Royal West Lake Suite
7

Royal West Lake Suite

1 Queen bed
130m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Guestroom - Courtyard-View (Queen bed)
7

Guestroom - Courtyard-View (Queen bed)

1 Queen bed
60m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Guestroom - Garden-View (Queen bed)
7

Guestroom - Garden-View (Queen bed)

1 Queen bed
63m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Deluxe Garden-view Twin Room
8

Deluxe Garden-view Twin Room

2 Double bed
73m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Guestroom - Courtyard-View
9

Guestroom - Courtyard-View

1 Queen bed
80m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Guestroom - Garden-View, Courtyard-View (Double bed)
7

Guestroom - Garden-View, Courtyard-View (Double bed)

1 Queen bed
73m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Three-Bedroom Mansion
8

Three-Bedroom Mansion

Bedroom 1:3 Queen bed
920m² | Floor: B1,1-2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Guestroom - Garden-View (2 Beds)
6

Guestroom - Garden-View (2 Beds)

2 Double bed
63m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Duplex Villa - 1-Bedroom
4

Duplex Villa - 1-Bedroom

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Guestroom - Garden-View (2 Beds)
7

Guestroom - Garden-View (2 Beds)

2 Double bed
63m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Lagoon Suite
6

Lagoon Suite

1 Queen bed
130m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Panorama Garden View Room
5

Panorama Garden View Room

1 Queen bed
80m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Themed Room - Courtyard-View
8

Themed Room - Courtyard-View

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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West Lake Suite
9

West Lake Suite

1 Queen bed
140m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Guest Reviews(561)

4.8/5
Excellent
Verified Reviews
  • Cleanliness4.8
  • Amenities4.6
  • Location4.8
  • Service4.8
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 29, 2024
環境優美,服務態度好
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s‍s‍d‍_‍r‍u
September 29, 2024
Almost perfect in every aspect, unprecedented service, probably the best hotel experience in my life, while I've been to other 4S before
A‍i‍s‍o‍n‍g‍x‍i‍e‍d‍a‍o‍y‍u‍n
September 29, 2024
用餐很滿意
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u‍u‍u‍u‍u‍1‍1‍1
September 24, 2024
酒店環境好,服務也很可以,但是缺點一是設施有點老尤其沒有智能馬桶,另外歡迎水果實在太簡單了,就一罐桂圓第二晚給了三個橘子,最大的問題是管理有漏洞,我入住的時候應該是趕上有人辦婚禮,佈置場地的人員把酒店院子的連廊的路都堵死了,導致無法好好的逛一逛園子,酒店竟然沒有工作人員來處理,而且中間有工作人員走過也熟視無睹,任由他們堵路,酒店再管理上還需要加強
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 21, 2024
The environment is excellent, it is quiet in the bustling West Lake, the room is very quiet, and the hotel also gave me a room decoration for my birthday. The SPA center has a good environment, and the technicians are very professional and have good techniques.
Original TextTranslation provided by Google
D‍a‍z‍h‍e‍_‍c‍z
September 19, 2024
念念不忘的西子湖四季,時隔近十年又一次的入住,設施還是一如既往的完善,保養也很新,衞生打掃的一塵不染,環境沒得説,就是為了環境選擇的四季,本次入住選擇了帶庭院的房間,太美了,愜意的午後,坐在院內,品茗賞花,人生樂事。酒店自帶的遊船也很方便,能看到西湖不同的美。
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 17, 2024
酒店的打掃員工特別貼心,善於發現需要,酒店位置非常好,可以直接從酒店乘坐西湖遊船,帶小孩遊西湖特別方便,環境非常美,菜也好吃,一次非常美好的體驗
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 17, 2024
這次住宿體驗期望值最高,失望也最大。 想象中的超級五星級酒店,位置和環境沒的説,服務也到位 。遺憾的是硬件有些過時,這次上海杭州行程一共住了六家酒店,不客氣的説,淋浴和枕頭四季是最差體驗感。傳説中的金沙餐廳,也是環境好過菜品。近八千塊錢的房費感覺不太值。
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 17, 2024
環境優美,非常好
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Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Guests Accepted
Guests from all countries/regions are welcome at this property

Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
For all room types, cots and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 2 years old and under
Free
Adding cot: Free
Children 3–17 years old
Free

Breakfast
TypeWestern, Chinese
StyleBuffet
Opening hours[Mon - Sun] 07:00-11:00 Open
AgeFee
Children 4 years old and under
Free
Children 5–11 years old
CNY 154.00 (approx. INR 1,839.80) per person
Children 12–17 years old
CNY 308.00 (approx. INR 3,679.59) per person
Adult
Buffet:CNY 308.00 (approx. INR 3,679.59) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 2010
  • Number of Rooms: 81
The Four Seasons Hotel Hangzhou at West Lake, nestled in the northwest corner of West Lake, overlooks the hills in the distance. Guests staying here may enjoy the "Breeze-ruffled Lotus at Quyuan Garden", view "Yue Fei's Tomb in Dwelling Sunglow", and search the "Dreams at Beishan Street". The hotel is also within walking distance to the site of “Impression West Lake Show - Enduring Memories of Hangzhou".

Based on the imperial garden style of West Lake formed after the Southern Song Dynasty settled its capital in Hangzhou, Four Seasons Hotel Hangzhou at West Lake has its pavilions and terraces erected with curves and oblique lines to perfectly match the surrounding scenery..With walls decorated by Jiangnan silk and embroidery, and inspired by traditional Chinese bird-and-flower paintings, the guest rooms in the hotel offer guests a feeling of understated luxury.

Jin Sha is renowned for its innovative Jiangzhe cuisine, while WL Bistro offers authentic Italian cuisines. Connected to the lobby lounge, it provides guests the option to dine in an elegant and relaxed atmosphere in the courtyard. The hotel also boasts a specially-established kid’s activity center and an outdoor playground, with such activities as "Four Seasons Treasure Hunt" available for children to enjoy.

Four Seasons Hotels and Resorts is a world-leading luxury hotel management group. As a key member of the group, Four Seasons Hotel Hangzhou at West Lake has been rated a five-star hotel in Forbes Travel Guide from 2016 to 2020 and China TOP Ten Hotels by Condé Nast Traveler Gold List 2020. Its Jin Sha and The SPA have been respectively honored as global four-star restaurant and four-star SPA winner in Forbes Travel Guide.

Services & Amenities

Indoor swimming pool
Spa
Gym
Restaurant
Conference room
Multi-function room
Playground
Restaurant
Restaurant
No additional info available
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About This Property

Nearest AirportHangzhou Xiaoshan International Airport
Distance to Airport35.14KM
Nearest Train StationHangzhou East Railway Station
Distance to Train Station12.47KM
Nearest Metro StationHuanglong Sports Center
Distance to Metro Station2.76KM
Average Price FromINR113891
Hotel Star Rating5