Hotels in Qunli New Area/Harbin Music Park, Harbin

The hotel's decor style is very new and different from the older Holiday Inn Express, perhaps they've updated their product line. The front desk lady quietly upgraded our room type, and the room was very characteristic of Northeast China, haha. It's spacious and very clean, with not a single water stain on the faucets or showerhead, which made my OCD very happy. It's a shame we had to switch hotels later to go elsewhere, otherwise, I would have definitely stayed here longer. Breakfast was also very rich. Thumbs up!

The location in Qunli is great and quiet, and the breakfast selection is quite varied. As for the service, it's the kind of polite service you'd find in a luxury store. Even the front desk staff were incredibly stilted and polite, completely different from similarly priced hotels. The waiters in the breakfast noodle area were also very loud and stern. Let's just say they all had cold faces, giving people a cold feeling! Perhaps it's a Northeastern influence.

I chose Runheng Hotel for my trip to Harbin this time, and the experience far exceeded my expectations – I simply have to give it a great review! 🛏️ Room Experience: We stayed in a twin-bed room with a bathtub. The layout was very well thought out, and it felt perfectly spacious for two people. The bathtub was clean and hygienic, perfect for soaking away the day's fatigue after exploring. The 1.5-meter wide twin beds are also very accommodating for groups or families. 🍽️ Dining Delights: The hotel breakfast offered a rich variety of options and tasted great, setting us up for an energetic start to the day. I especially want to commend the afternoon tea – it was exquisite and delicious, providing a wonderfully relaxing moment during our travels. ❤️ Service Details: This is truly the main reason I want to recommend this hotel! The housekeeping auntie would proactively replenish our Sprite and iced tea every day when she cleaned the room, and that feeling of being looked after was wonderful. What touched me most was when we returned to the hotel on a rainy day, the manager actually came out with an umbrella to greet us at the entrance. This level of 'home away from home' service is truly rare to find in hotels these days. In short, both the hardware and software were impeccable. I will definitely choose Runheng Hotel again for my next visit to Harbin!

The room was really spacious, and the wooden decor made it feel incredibly cozy. The bed was just the right firmness, so I slept soundly. The small sofa and coffee table in the living area were perfectly arranged for relaxing. The lighting design was also well thought out, with warm tones that were very comfortable. Service was prompt, and the overall experience exceeded my expectations. I'll definitely choose this place again for my next business trip! 👍

This newly opened hotel in Qunli completely exceeded my expectations, from the service to the room quality. It will definitely be my top choice for friends visiting Harbin in the future. The front desk staff were incredibly patient, answering all my questions and tirelessly explaining the room features, which honestly made me feel very comfortable. The hotel facilities are excellent, soundproofing is good, and all toiletries are provided. The minibar items are more than sufficient. Breakfast is outstanding, easily meeting a four-star standard, and the quality is great. The best part, though, is the staff – from the front desk to the housekeeping, their service is top-notch. Highly recommend!

My stay here was a delightful surprise! The hotel's location is absolutely fantastic – perfect for shopping, dining, and visiting attractions, and super convenient for getting around. The moment I stepped into the room, I noticed how clean and bright it was; every corner was meticulously cleaned. The bathroom was spotless, with a separate wet and dry area and no unpleasant smells. The bedding was soft and comfortable, and the soundproofing was excellent, ensuring a peaceful night's sleep. The front desk staff were incredibly polite and courteous, handling check-in and check-out efficiently. They were very responsive to any requests and paid attention to every little detail. The amenities were comprehensive, and there were plenty of toiletries. Overall, it offers great value for money. This will definitely be my top choice when I visit this area again, and I've already recommended it to my friends!

The hotel is conveniently located and easy to find, with a quiet and peaceful environment. The facilities are all new, and the hotel staff thoughtfully reminded us of any points we needed to be aware of. The room was on a high floor with a fantastic view. The hotel exceeded my expectations. It was the best accommodation I stayed at during my entire trip to Harbin.

I was really happy with my choice of the Anazan Landscape Hotel for this trip. The front desk processed check-in very quickly, and the lobby managers (both the young man and young woman) spoke so gently. The room was spotlessly clean, and the bed was incredibly comfortable. Overall, my stay was very relaxing.

This was the first hotel I stayed at upon arriving, and I just picked one close to the airport, but it exceeded my expectations. First off, the room lighting was cozy, and the bedding was super comfortable. I arrived quite late at night, but the staff still provided very thoughtful service. The breakfast the next day was also perfectly to my taste, with a good mix of meat and vegetables, including some Northeastern specialties. The overall environment was upscale. Five stars all around, and I'd choose this place again if I have the chance.

To be frank, I have been staying in hotels for 20 years on business trips around the world. This is the worst hotel front desk service I have ever seen. The service awareness is extremely poor! This only 3.5 points is for the manager of your hotel! I am not a picky person at ordinary times. I will write this review unless I can't stand it anymore and hope that your company's service will be improved. You should know that comments also take time. Time is precious! There was no wifi for 5 days of stay. I called the front desk to ask what was going on. A female staff member at the front desk said, I don’t know this. There is no way. I will give you our manager’s phone number. You can call him and ask him. He will find someone to fix it! I am so bored. This is my employee. I opened him a day earlier and he would not stay. I observed for a few days that there was no polite language to the guests at all, no smile, no active service, no basic professionalism, a look like my customers begging her to stay in the hotel, no service standardization at all, no knowledge of asking three questions, not solving the basic needs of customers, no empathy! Thank you, hello, goodbye, sorry, I can't say a word. Such people put at the front desk to lower the hotel product, and there is no soft service! She called and said the environment was not good. I was really surprised by her attitude towards the guests. She kept her computer on to watch video chat at the front desk. She didn't do enough to improve the software and hardware facilities. On the contrary, her manager solved the problem in time, tried his best to find a way, apologized at the first time, changed the room and refunded the price difference. She really cared about the guests. The lack of wifi equipment caused problems, which caused my mobile phone traffic to exceed the limit by nearly 400 yuan. The manager let me stay for a day for free. I am very grateful, but I have never seen the attitude of the employees in my life! I wrote a comment today and hope that the hotel will seriously criticize the employee and change his position. Such employees who have no service awareness and lower the quality and grade of the hotel will only get worse and worse! ! ! I don't even know how they closed down in the end. The rest are all good. The breakfast sister greeted the guests good morning, and the hotel manager was polite. The hotel seriously needs standardized service procedures, employee training and basic hospitality skills. Maybe the front desk receptionist is just a part-time worker. It doesn't matter. The boss is the one who suffers... I feel sorry for the boss for a second and will never patronize again...