"Services, imperfect and disappointed overall"

"If you want to ruin your vacation, you have to stay here at your own expense. The hotel manager is the one who makes you want to change hotels, and you'll get it. He's an elderly man, clearly tired from work, and he hates everyone around him, especially those who came here for vacation. You'll hear him swearing at you, and he won't be happy to check you in and will say so. The question is, how does the hotel management keep him?! Or rather, what's his motivation?"

"Hotel location very good, close to beach. Nice spacious room with terrace, nice bathroom. Was clean when we arrived but subsequent days cleaning was mediocre. Just to say THERE IS NO SPA here- while it said on the website that there is one, so quire deceiving. Also I wanted to order a coffee in the bar and they said the bar is closed 'for the moment' - how long? nobody knows. To not be able to order a coffee in August while it's high season is quite dissapointing.."

"Ideal hotel for Netanya"

"We celebrated an important family event at the hotel. The hotel itself and the rooms, the food and the facilities are very high quality and very pampering. The view of the coastline is great. The hotel staff is professional, helpful and available and responds to any need and request that may arise. Highly recommended."

"I would leave minus 10 stars if it was an option. I booked through a 3rd party website. When I arrived, they told me that it’s a common mistake people make when using that website that they don’t make the booking correctly and that I need to pay an extra 1500nis if I want to stay. I had travelled all day with my young kids and couldn’t bear the thought of not having anywhere for them to stay so I agreed to pay it. My cards wouldn’t work there (even though they worked many times on the way to the hotel for public transport). They told me there’s a problem with their machine and I need to pay cash. I have refused but they told me they will take that amount before I leave from the card I have saved with them. I have 2 rooms, although a good size they are dated, mouldy, the ceiling is leaking from the air conditioning. There are hundreds of cockroaches in my room. They have given me a spray to kill them. I physically feel sick staying in this hotel. My children are crying and will not sleep as they are scared of the cockroaches. I have asked the hotel for a refund so that I can go stay somewhere safe but they will not agree to compensate me. Avoid this hotel at all costs. The staff are rude, have tried to steal money from me and have offered me no help"

"Avoid. Avoid. Although the room was clean and the bed was comfortable and it is in a great location, they take 200 shekel deposit. They will find all the reasons to steal the deposit from you. I had the same problem 3 years ago, but this time, I didn't want to leave the room until they returned the deposit. Also, the person that I had the room from was the most rude and abnocious person I had ever met."

"location is very good, pleasent and helpfull frontdesk. parking ok,5 star"

"The best place,"