San Sebastian Hotels with Hot Tub

This is a classy hotel with impeccable service, beautiful rooms, great location. Everything would have been perfect if not for the fact that the mattress on one of the twin beds was broken, as in collapsed in the middle. After the first night, I tried to explain this problem to people at the front desk. I had to do this three times to three different people before a manager came into our room to assess the problem himself. They quickly switched out the bad mattress after he came. I don’t know if they didn’t believe me at first or if it was a language problem, either way, it took a better part of the day to get this problem resolved, with no communication from them acknowledging the problem, or to say they were working on it…The handling of this incident was a bit disappointing. However, aside from the above incident, it was one of the best hotels I have stayed in a long time.

My husband and I spent 3 nights in this lovely boutique hotel in San Sebastian. It is very centrally located - only a short walk from the old town and the beach. The reception staff are so friendly and helpful and gave us some really good restaurant recommendations. The rooms are lovely and very well serviced. The self service breakfast was very extensive and the servers were so friendly. I would really recommend this hotel as a place to stay in San Sebastion and we would certainly stay there again.

The hotel has a very convenient location, but for customers by car it is extremely difficult, there are no free parking, there are all-day but expensive and those who are in the municipality even if you pay you can not stay more than three hours. There isn't even a discount if you are owner of Melia Reward.The building quite ugly, and the hotel area actualy start from sixt floor, the down floors are office place.The room quite small, but better from Trip Alicante. The bathroom is quite small and the shower is quite difficult to use and not at all modern. We got a corner room and we had small part see vew. Very close to the beach and the old town for a walk, but quite outdated in terms of furniture and amenities and quite expensive for what it offers

Ok. The final day breakfast was delayed and we had to wait for a free table. The staff did their best. Knock on effect is we were running a bit late and ended up hassled by reception to get out of our room from noon onwards. Part of the reason we stayed in the hotel was the restaurant. For the price we expected to be blown away by the food. Service was excellent but nothing amazing about the meal. Usually there are a few courses that blow you way but to be honest I can’t think of any that did.

The hotel is in a good location, a little far from the sea, a 20-minute walk, San Sebastian is a small city, and you can walk anywhere. The city is clean and the food is rich. If you eat more dinner at eight in the evening, you can find a restaurant with a lot of people, no matter the size, luxurious decoration or not, it's not wrong. Breakfast is average and full, there is no special recommendation. Children can be brought, but children over three years old will be charged extra, regardless of whether an extra bed is added.

Beautifully designed contemporary hotel in a great location only a stones throw from the beach and old town. Perfect for a few days exploring San Sebastián. Would definitely stay again.

I was emailed a code to get into the property, there was no one on reception to welcome me. I booked in a hurry and my bad, didnt realise this is a digital property, I have never heard of such a thing. I managed to get into the building, found the room numbering system very confusing, the lovely cleaning man who spoke no English assisted me to my room where we discovered my door code would not open the dorm room door. After ten tries he went and got a card and I managed to open at door. It was at this point that an ungodly stench, reminiscent of a football team locker room after a game, hit me in the face. It was absolutely disgusting. There were five sweaty guys in their marinating in each others stench. It was after midnight, I was exhausted, I went to bed. Immediately in the morning I went to the front desk and asked to be moved, there was a bit of mucking about because the lovely girl there was only admin and had to call someone else who had to call me back...the answer was pretty straight - You booked a share room, deal with it. I asked for a refund and was told No. I took breakfast which was extremely basic. I had to return to the room, opened the curtains and the window as wide as it would go to air the room out. I'd say this place isn't bad unless you have an issue, then you are on your own. The facilities are pretty average. They have only one washing machine and dryer for the entire hostel and the bathrooms on my floor, the toilet was half broken and only one out of two showers had a door that locked. It is quite far from the center of town. To top it off, I had twice emailed the hostel to advise I have a disability and require a bottom bunk and to ask if they have a private fridge where I could store my medication. They never responded and my meds need to be in the fridge, I had no choice but to leave them in the very small and hardly sterile or secure, common room fridge. When I retrieved the bag on the last day, more than half my medicine was missing. Very expensive and much needed medicine. I came away with a six month supply, now reduced to six weeks and I can not afford to replace them. Not a happy camper but what can you do ? I left but hey, it is cheap and you might have a better experience.

We had a great time, we went as a family to a comfortable and clean room. The location is very good in the old neighborhood and close to the beach. The owner was very attentive and friendly, she treated us very well, super attentive. Our room had a shared bathroom which was no problem as it was very clean and had everything you needed. Excellent price-quality ratio