With a stay at I’M Hotel, you'll be centrally located in Makati, within a 10-minute drive of SM Mall of Asia and Manila Bay. This 5-star hotel is 3.2 mi (5.2 km) from Fort Bonifacio and 3.7 mi (5.9 km) from Venice Grand Canal Mall.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and a banquet hall.
Grab a bite at one of the hotel's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. Planning an event in Makati? This hotel has facilities measuring 1830 square feet (170 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 434 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
GGuest User2025.01.12
iM hotel is a midern hotel located smack in.the middle of Makatai and its very handy to bars restaurants malls and Makatis night life.
The rooms are a good size with a desk, a sofa, a large bed, and some good views across Makati and Manila from the upper floors.
There's a bar fridge, a safe, tea & coffee making facilities and a large LCD TV with a reasonably good selection of English speaking channels.
There's an outdoor swimming pool and bar and a rooftop restaurant with some great views over Makati.
The beds are comfortable, and the shower is a decent size, and the water pressure is reasonable but could be a lot better.
I encountered some minor problems during my stay, but thanks to the professionalism and expedient handling of the matters by management, these issues were resolved quickly, which I am thankful for.
I would have no problem recommending this hotel or returning here again
Hotel near Makati Central Business District,Makati100% of visitors choose this area
A stay at Dusit Thani Manila places you in the heart of Makati, within a 5-minute walk of Glorietta Mall and SM Makati. This 5-star hotel is 0.4 mi (0.6 km) from Greenbelt Shopping Mall and 0.5 mi (0.8 km) from Ayala Center.
Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge).
Enjoy local cuisine at The Pantry, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 500 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
AAnonymous User2024.12.14
and while the experience had its positives, there were some areas of concern. The towels were not changed and looked old, which was unacceptable. Using the shower area is unsafe as it seemed poorly designed. the water container provided in the room was messy, which was disappointing. It would be much better if the hotel could provide bottled water instead for convenience and hygiene. Another issue was the noise level. The sound from outside was quite disruptive, indicating poor ventilation or insulation. It made it difficult to relax and get a good night's sleep so now like someone laughing loudly and opening the door is truly making me awake, reason I have time to leave a review. For a hotel advertised as five-star on your website, this was far from a five-star experience—especially for someone like me who enjoys staycations. It absolutely did not meet expectations. These issues need improvement for a better guest experience.
Hotel near Makati Central Business District,Makati100% of visitors choose this area
Seda Residences Makati is in the heart of Makati, within a 5-minute walk of RCBC Plaza and Makati Medical Center. This 4-star aparthotel is 0.1 mi (0.1 km) from Yuchengco Museum and 0.5 mi (0.9 km) from Legazpi Active Park.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. This aparthotel also features complimentary wireless Internet access, concierge services, and shopping on site.
For lunch or dinner, stop by Misto, a restaurant that specializes in local and international cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. To-go breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.
Make yourself at home in one of the 293 air-conditioned rooms featuring kitchenettes with full-sized refrigerators/freezers and ovens. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and desks.
AAnonymous User2024.12.17
Very convenient as of downstairs can access to food, groceries and pharmacy, this is the best part. Next, is the breakfast which is delicious. Good service, complete amenities and safe & comfort to stay for a single lady for 1 month long. But Cleanliness is just 3 star to me, it’s not really clean even though they did room service everyday.
Excellent
363 reviews
4.5/5
Price from
₹ 8,588
per night
Check Availability
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Hotel near Makati Central Business District,Makati100% of visitors choose this area
Located in Makati, Makati Shangri-La Manila is a perfect starting point from which to explore Manila. Both business travelers and tourists can enjoy the property's facilities and services. To be found at the property are 24-hour front desk, express check-in/check-out, luggage storage, Wi-Fi in public areas, room service. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find flat screen television, carpeting, slippers, towels, air conditioning. Access to the property's hot tub, fitness center, sauna, outdoor pool, spa will further enhance your already satisfying stay. Discover all Manila has to offer by making Makati Shangri-La Manila your base.
GGuest User2025.01.16
We last stayed in this hotel more than 20 years ago. It is a great location, central to shopping malls and restaurants, cafes, bars etc. The hotel is first class, same as it was all those years before. The staff were lovely, well spoken, very professional. The swimming pool, hot tub, cold plunge pool, jacuzzi, steam room all great! The buffet breakfast is more like a feast for kings and queens! Great variety, including international fare e.g. Japanese, Indian, oriental and western food. It was exceptional. My wife misplaced her purse with valuable jewellery. We asked reception and they found it for us. It had been handed in by a security guard. We gave the guard a generous reward for their honesty. Loved our stay and we will return.
Hotel near Makati Central Business District,Makati100% of visitors choose this area
With a stay at New World Makati Hotel, you'll be centrally located in Makati, within a 10-minute drive of SM Mall of Asia and Newport World Resorts. This 5-star hotel is 3 mi (4.8 km) from Venice Grand Canal Mall and 4 mi (6.4 km) from Manila Bay.
Pamper yourself with a visit to the spa, which offers massages and body treatments. You're sure to appreciate the recreational amenities, including a sauna and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Grab a bite at The Lounge, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a limo/town car service, and dry cleaning/laundry services. Planning an event in Makati? This hotel has facilities measuring 21528 square feet (2000 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 578 guestrooms featuring refrigerators and minibars. Your pillowtop bed comes with down comforters. 42-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries.
YYentravels2024.12.31
Love staying at New World Makati. Already my 3rd time. Just across Greenbelt 3. Walking distance to Landmark. Shops and restaurants are very accessible. Clean and safe with courteous staff. Variety of food at breakfast.
Hotel near Makati Central Business District,Makati100% of visitors choose this area
Located in Makati (Makati Central Business District), The Peninsula Manila is within a 10-minute drive of SM Mall of Asia and Fort Bonifacio. This 5-star hotel is 3 mi (4.8 km) from Venice Grand Canal Mall and 3.9 mi (6.4 km) from Newport World Resorts.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Grab a bite at Old Manila, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.
Featured amenities include limo/town car service, express check-in, and express check-out. This hotel has 10 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 351 guestrooms featuring refrigerators and minibars. Wired and wireless Internet access is complimentary, and LCD televisions with cable programming provide entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
GGuest User2024.05.24
My first trip to MNL loved the central location with greenery around, the staff all went out of their way to please us. Minor issues with tv remote control were quickly resolved.
My only side comment is that the property could do more for the environment by: putting some solar panels on the roof, filtering the chimney smoke coming out, on roof. Also in this day and age plastic pet bottles could easily be replace by local glass bottles and a small sign in the room asking guests to place towels in bathtub in case they shoul be laundered is something we all appreciate - our towels were changed daily- I forgot to make a sign for housekeeping team!
But overall wonderful experience your lobby is fabulous and what a vibe anytime congratulations ! We will be back certainly! Robert & Busaba from Phuket.
With a stay at City Garden GRAND Hotel, you'll be centrally located in Makati, within a 10-minute drive of SM Mall of Asia and Fort Bonifacio. This 5-star hotel is 3.5 mi (5.7 km) from Venice Grand Canal Mall and 4 mi (6.4 km) from Manila Bay.
Don't miss out on the many recreational opportunities, including an outdoor pool, a spa tub, and a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and wedding services.
Enjoy international cuisine at Firefly Roofdeck, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. This hotel has 3 meeting rooms available for events. Free valet parking is available onsite.
Make yourself at home in one of the 311 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
AAnonymous User2024.11.28
The hotel overall provided a good experience, with cleanliness meeting standard expectations. However, given its 5-star rating, the amenities offered were not particularly impressive for the price point and felt rather basic. On a positive note, the breakfast was enjoyable, and the staff were welcoming and attentive, ensuring a pleasant stay. One area for improvement would be the corridor lighting on the floor I stayed on, which was dim and could benefit from replacements to enhance the ambiance.
With a stay at Berjaya Makati Hotel, you'll be centrally located in Makati, within a 10-minute drive of SM Mall of Asia and Fort Bonifacio. This hotel is 3.6 mi (5.7 km) from Venice Grand Canal Mall and 4 mi (6.5 km) from Manila Bay.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Stop by the hotel's restaurant, B Cafe, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 6 meeting rooms available for events.
Make yourself at home in one of the 223 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
PPJ Sumabat2025.01.01
Over all experience was great with the staff and the room itself, the room is clean and cozy, no problem at all. If there needs to be improved is the elevator, we understand that it’s a holiday and there are more customers at all but make sure that all three elevators should work so that we will not be hassled or the other guests.
Located in Makati (Makati Downtown), St Giles Makati is within a 10-minute drive of SM Mall of Asia and Manila Bay. This hotel is 3.2 mi (5.1 km) from Fort Bonifacio and 3.7 mi (5.9 km) from Venice Grand Canal Mall.
Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and a banquet hall.
Satisfy your appetite for lunch or dinner at Bayleaf, a restaurant which specializes in Asian cuisine, or stay in and take advantage of the room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 5 meeting rooms available for events. Free self parking is available onsite.
Make yourself at home in one of the 512 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Aajefosa2024.11.28
The most affordable luxury hotel you could get in Makati! Room is clean, room service kindly changes our bed and pillow sheets every 2 days. Breakfast buffet served is amazing and they always switch up the menu. I really appreciate the water dispenser that they have put in the hallway! The gym they have is great with essential equipment and the pool is nice with extra towels provided. Also to mention, the view is breathtaking!
With a stay at Eurotel Makati, you'll be centrally located in Makati, a 5-minute drive from Fort Bonifacio and 6 minutes from SM Mall of Asia. This hotel is 3.1 mi (4.9 km) from Manila Bay and 3.2 mi (5.1 km) from Newport World Resorts.
Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and wedding services. Additional amenities at this hotel include a television in a common area and a banquet hall.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Makati? This hotel has 60 square feet (6 square meters) of space consisting of a conference center and a meeting room. Free valet parking is available onsite.
Make yourself at home in one of the 83 air-conditioned rooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include safes and desks, as well as phones with free local calls.
GGuest User2025.01.21
The Location is good.
First, the hotel put us in the room which is really bad 802 which is twin suite. I asked to change room since i book Eurosuite —which is the most expensive room type. Good thing they put us in room that satisfy my expectations. Clear view of the window (the 808 have no view—more on stairs and curtains)
Very Good
359 reviews
4.1/5
Price from
₹ 1,698
per night
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Top 9 Premium Hotels in Makati
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Discover our curated selection of premium hotels in Makati for your next stay
No.
1
4.6/5
99 review
Fairmont Makati
Hotel near Makati Central Business District, Makati
"Great stay!""Friendly owner"
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No.
2
4.6/5
63 review
Ascott Makati
Hotel near Makati Central Business District, Makati
"Great stay!""Friendly owner"
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No.
3
4.6/5
65 review
Makati Shangri-La, Manila
Hotel near Makati Central Business District, Makati
"Friendly owner""Great rooms"
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No.
4
4.7/5
218 review
The Peninsula Manila
Hotel near Makati Central Business District, Makati
"Delicious breakfast""Great swimming pool"
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No.
5
4.6/5
127 review
Discovery Primea, Manila
Hotel near Makati Central Business District, Makati
"Great stay!""Friendly owner"
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No.
6
4.6/5
199 review
Makati Diamond Residences
Hotel near Makati Central Business District, Makati
"Great for business trips""Delicious breakfast"
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No.
7
4.3/5
244 review
New World Makati Hotel
Hotel near Makati Central Business District, Makati
"Great stay!""Friendly owner"
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No.
8
4.4/5
273 review
Dusit Thani Manila
Hotel near Makati Central Business District, Makati
"Near shopping area""Convenient for shopping"
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No.
9
4.2/5
69 review
Oakwood Makati Avenue
Hotel near Makati
"Great stay!""Great rooms"
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Latest Hotels Reviews for Makati
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Explore honest ratings and real traveler reviews to help you find the perfect stay.
4.6/5
Outstanding
HHeleni1. Great service as always, hotel accommodated our early check in; we had an accident on the eve of new year and they were very responsive and checked on us regularly; brought us all the items we needed despite full occupancy, it did take some time so you can improve on adjusting manpower during busy times; something to improve on is the pet policy - while you do allow pets, I would not necessarily call the facility pet friendly as our furry friend really is just allowed inside the room and cannot walk around freely. We had to transfer rooms wothin the stay as we booked a different room within the stay and it toom sometime for the room to be ready during the transfer and they allowed us a late checkout because of this.
2. Room feedback - hair dryer units are difficult to use, I hope you revert back to automatic (my mom who is a senior cannot keep pressing the handle for continuous blow drying and we had to ask for a different hair dryer); the hot water was not very hot.
3. My biggest dissappointment was the heated pool. I always choose to go to this hotel because of this amenity, I stayed 4 nights and the pool heater was under maintenance the entire time so no heated pool. Not to mention it was the busiest season of the year and you should have anticipated this and done your maintenance outside of this period. You should also post this in your website so guests are aware.
4. This is always my beef with Discovery Primea and has not been improved on, in fact, it has deteriorated. Breakfats buffet is not good, limited selection; salad greens were wilted; tapa was tough, no orange juice; we had to go to Manila Peninsula the last day lf our stay as we were tired of the breakfast fare on our 4th morning.
5. Gym - sauna facility: It is weird that they don’t keep your sauna on, you need to wait 30 mins so they canturn on the heat. Shower facility in the gym is also complicated, the fact that you need to post instructions on how to use a shower is not good. Shower ameneties (conditioner and shower gel) were empty in the containers, had to go out to ask for assistance and even then there was no immediate items on hand. Had to go to room to finish the shower.
Hotel near Makati Central Business District, Makati 100% of visitors choose this area
Price per night from:₹ 13,214
4.5/5
Excellent
GGuest UserSomerset Central Salcedo Makati is a modern apartment hotel.
The rooms are a reasonable size with a fridge, tea & coffee making facilities, a microwave, hotplates and a sink, a combination washing machine/ dryer, a sofa and a desk, and a large LCD TV.
The beds area comfortable and the bathroom has a shower with a rainfall shower head and a hand held rose. The water pressure is reasonably good.
There is a swimming pool and gym and an onsite restaurant.
The location is ok with a 7-Eleven across the street, and its about 600 metres walk to a small supermarket or a few fast food outlets.
The management put on a New Years celebration in.the lobby with some free food and drinks which was a very nice touch.
I would have no problem recommending Somerset Central Salcedo Makati to anyone and I would happily stay here again.
Hotel near Makati Central Business District, Makati 100% of visitors choose this area
Price per night from:₹ 7,914
4.4/5
Excellent
JJuan MiguelStaff are all friendly, they gave us complimentary room upgrade and a late check out. Bed is comfy, restroom is clean and water pressure is good. Considering the rate they offer and excellent customer service, it’s really a great hotel to stay in Makati Avenue and/or Poblacion area.
Hotel near Makati Central Business District, Makati 100% of visitors choose this area
Price per night from:₹ 4,324
4.4/5
Excellent
OOmarThe second time around is more great. The inn didn’t disappoint me and the service keeps getting better! It’s a very convenient location to all amenities. I’ll come back again next year for sure. Thanks to all the staff who made our stay memorable. To Darwin, Jay, John Eduard & Joy, check in ladies, you’re awesome!
Hotel near Makati Central Business District, Makati 100% of visitors choose this area
Price per night from:₹ 4,071
4.4/5
Excellent
LLimOverall is satisfied with my accommodation budget. Here I listed 3 advantages and disadvantages.
Advantage:
1. The room is really a classic design and the staff is really nice & helpful.
2. Bath tub is really a bonus with this pricing.
3. The location is nearby the pub & bar area in Makati and there is many restaurant with walking distance. There is also some good massage place with walking distance as well.
Disadvantage:
1. The air conditioning is really an old school version and it is not really cooling the room even the max fan speed + 16 deg Cel. The room noise insulation is not really good as you can hear the door open/close from your neighbors rooms.
2. Due to it is located near the pub and bar area, the environment is not really kids friendly. Definitely is not a problem if you are an adult.
3. The breakfast is not a buffet style and you only can order one set main course + coffee or tee. Juice and water is free flow. However the breakfast is quite nice.
Hotel near Makati Central Business District, Makati 100% of visitors choose this area
Price per night from:₹ 3,168
4.3/5
Excellent
EEloiseDIt's always a hassle-free and relaxing experience staying at The Sphere serviced residences. The staff are very attentive and friendly. They even remembered me from my last stay, months apart. If you have an embassy appointment around Salcedo, this is the best, budget friendly choice that does not sacrifice comfort and luxury. The booking comes with a free breakfast at the restaurant on the ground floor - George & Onnie's, which is managed by Wildflour. The free breakfast menu options are fantastic, and the restaurant also serves delicious pastries and other menu items that are not part of the free breakfast menu of your stay. A big plus to this establishment is the location - you are a walk away from the Ayala Triangle Gardens. Most European embassies are also situated around the area, and then there are nearby malls like Greenbelt and Glorietta. Traveling to and from the airport is also a breeze, usually about 30-40 minutes in Manila traffic.
Hotel near Makati Central Business District, Makati 100% of visitors choose this area
Price per night from:₹ 5,360
4.2/5
Very Good
GGenevieh RobinFor the price, not worth it. No Smart Tv (only cable channels available), Pet friendly, yes, however, nothing special provided in room for pets. It's a bit expensive for the level of this hotel, Could've booked something better with the price range. No ATM on site, but bank is on the other side of the hotel, you have to go out and cross the street. so better if you already have cash on hand upon arrival.
GGuest UserVery Good Experince - the rooms had everything we needed. We especially enjoyed the service and assistance of Matt and Joanne who were at the front desk on Manday afternoon (25 March). Not to forget Buddy and all his K9 staff. All the staff were really helpful - Sorry we can’t remember all the Names.
Hotel near Makati Central Business District, Makati 100% of visitors choose this area
Price per night from:₹ 8,143
4.0/5
Very Good
GGuest UserExcellent location for party lovers! Staff was great. Always willing to help. Front desk staff especially Jericho is an asset to the hotel. Will surely stay again.
Hotel near Makati Central Business District, Makati 100% of visitors choose this area
Price per night from:₹ 2,180
3.7/5
LLuke BaillieFormerly Somerset owned, I ignored the new reviews and hoped for the previous experience I received during the Somerset days. After booking a double bed + sofa bed executive room, I realised there was actually no sofa bed. Another bed for my friend arriving soon warranted an $18 mattress fee, later after complaining false advertising they gave me for free. A 2nd keycard was again, an extra expense which I didn't feel the need to pay having 2 of us in the room. Our 2nd to last night, we were locked out our room with a broken digital locking system so waited for 15-20 minutes at 3am to be let in via manual key which needed 4 staff, no new room was provided after this so we had to get them to manually unlock every time we left and arrived back. The pool had loads of leaves in, the air conditioning broke in the bedroom, cash only deposits too. If it wasn't for being a nice big room and a good location I think I would have asked for a full refund (wasn't even offered a partial refund for every problem that arose). This will unfortunately be mine and my friends last stay in this hotel.
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