"From the moment I arrived, the experience at this hotel exceeded all expectations. The check-in process was smooth and efficient, with the staff greeting me warmly and making me feel truly welcome. Their professionalism and attention to detail set the tone for the entire stay. The lobby was elegant and spotless, creating a sense of comfort and luxury right away. The room was spacious, immaculately clean, and thoughtfully designed. Every detail, from the crisp linens to the modern amenities, reflected a commitment to quality. The bed was exceptionally comfortable, ensuring a restful night’s sleep. I also appreciated the complimentary high-speed Wi-Fi and the well-stocked minibar, which added convenience and a touch of indulgence. One of the highlights was the dining experience. The hotel restaurant offered a diverse menu with fresh, flavorful dishes that catered to different tastes. The breakfast buffet was outstanding, featuring a wide selection of local and international options. The staff in the dining area were attentive and friendly, making every meal enjoyable. The facilities were equally impressive. The fitness center was well-equipped, and the pool area provided a relaxing escape. I also noticed the hotel’s commitment to cleanliness and safety, which gave me peace of mind throughout my stay. What truly sets this hotel apart is its exceptional service. Every staff member I encountered went above and beyond to ensure my comfort. Their genuine hospitality made me feel valued as a guest, and any request was handled promptly and graciously. In summary, this hotel combines luxury, comfort, and outstanding service in a way that creates an unforgettable experience. I highly recommend it to anyone seeking a perfect stay, whether for business or leisure. I will definitely return on my next visit."

"Everything was fine until the last night when the room next door was extremely loud, making noise well into the early hours. When we reported it to the front desk staff downstairs, they were very impatient. It wasn't even our fault, so why be so annoyed? It was quite an unpleasant experience, but otherwise, everything else was good."

"When i arrived I was not expecting such a big lobby. Location is great with small restaurants and convenience stores around. Staff is friendly and helpful. I booked my car to airport through them and it was cheaper than taxi (tip: pay in cash to save 10% service fee), and it was a huge van all for myself. Breakfast buffet is a bit disappointing but still ok for the room price. Only downside is that no amenities available, which is the legal norm in Taiwan. So be aware to bring toothbrush and toothpaste as well as anything else you need. If you don't, no worries, can buy at the 7/11 or the other convenience store down the road. Overall, quite a pleasant experience and will definitely book there again in my next Hsinchu trip."

"Everything is good"

"I had a really nice stay at Episode Hotel Hsinchu. The place feels modern and cozy, and everything was clean and well taken care of. The room was comfortable and had everything I needed, which made it easy to relax. The staff were friendly and helpful, and check-in was smooth. The location is also convenient for business but not so for leisure holiday. Overall, it’s a solid choice if you’re looking for a comfortable, easy stay in Hsinchu."

"An excellent hotel in Hsinchu city center. It's reasonably priced and offers a generous breakfast. The service is great, making it definitely worth a return visit. Booking through the Trip platform was also quick and convenient, and their customer service was excellent."

"Even though it's not on the corner, I won't complain about the in-between room. I found many aspects of the environment and hygiene to be quite good, and the overall experience was too. It's affordable and practical; you pay the least amount of money for the best quality hotel. The experience was good, but room 1401 felt a bit too empty. The environmental layout and design struck me as a little odd – I can't quite pinpoint why, but it just wasn't very comfortable, a bit strange. However, I would still book this place next time I go to Hsinchu because it's truly worth it."

"Toilet was separate from shower which is very helpful for multiple people to use"

"Very nice"