Guest User
September 12, 2024
Just got back from one week stay, the hotel itself was immaculate, you couldn't fault it. The food was good, plenty of choice. Theres no cocktail menu so unless you speak German you wouldn't know what choices there is. The entertainment on the evening was good for hotel entertainment but unfortunately was only on from 9pm-10pm followed by 1 hour of mainly German music 😔 This hotel was mainly German guests and I felt that they were the ones they catered for. Very few staff spoke English so it was quite hard to communicate. The entertainment staff work really hard from morning to night, rooms were cleaned daily with clean towels, the restaurant staff also worked hard from morning until night. What can I say about the reception staff and bell boys........miserable, the first people you see when arriving at your hotel should be warm and welcoming, we literally didn't get a smile, apart from the one female we came across. If you like to go on holiday and meet people this isn't the place to stay as you barely even get a smile from the German guests. The location is good, plenty of dolmus to other areas which are every 10 minutes and only 1 - 1.5 Euros. The private beach is just a section on a very busy beach. They've thought about everything in the rooms, toiletries, robe & slippers, shoe horn, Mini bar with Coke, Fanta, water, iced tea & beer. There's flavored teas, coffee, sugar, Sweetener but unfortunately no milk. We had to check out of our room at noon but weren't getting picked up from hotel until 11pm, there is a locked luggage room and a shower next to the spa that you can use. I would say the only thing that let's this hotel down is the reception staff, bell boys and the "odd" waiting staff but that was a small minority and the amount of German guests in comparison to English which is the reason I wouldn't return. Please look into your reception staff as I really did feel uncomfortable approaching them!