Hotel Aoki ★★

"I booked this room the day before my uncle's sudden death. This was the only hotel I could find with a twin room available (my elderly mother can only get up in bed). Our room was on the third floor, and the elevator was broken, making it difficult for my mother to climb the stairs. There were no handrails on the stairs, so I lamented the lack of one. It rained until the early hours of the morning, and the sound of the rain hitting the building was unbelievable. Doors slamming as people from other rooms entered and exited the building was loud, like a clang! It was chilly at dawn, so I turned on the floor-standing air conditioner, which was labeled "heating and cooling," but it only blew out air. I decided to warm up in the large bath, which is open 24 hours a day, but when I went to the second floor, the lights were off and it was pitch black! There was no phone from the room to reach the front desk, so I called the phone number, but it went to voicemail. There was an announcement saying to call here (on your cell phone) in case of an emergency, so I called and told them, "You'll have to call a technician." When I said, "So you can't get in," they said, "Yes!" I asked them to let me know when it was fixed, but they didn't. (About an hour and a half later, I went up to the second floor to check, and the lights were on.) There were electric carpets over the beds, probably because the heating wasn't working, but one of them didn't work. There was no apology for all the problems, and they just said, "It can't be helped." I had no choice but to give up. With the weather getting colder, it'll be impossible without heating. It seemed like they weren't even interested in repairing the elevator. Even budget hotels should at least have a system in place to welcome guests. Unless you're prepared for all sorts of things to happen, I recommend avoiding this place. I posted this in the hopes that it will be helpful."

Takato Sakura Hotel ★★

"Outstanding lake view from all hotel rooms. Alkaline hot spa, so called "Hot spa for beauty" is an amazing relaxation! Full course Traditional Japanese dinner consists of so fresh and delicious local cuisine. Delicious and entertaining dinner course and morning buffet are highly recommended to travellers seeking the mental satisfaction."

Ina Park Hotel ★★

Hotel Route-Inn Court Ina ★★★

"Location is not that good . Not easy to find"

Hotel Ina ★★

"We booked a 2-night stay for 2 people. On the first day, we expected the receptionist to be there, but when we went to our room, it was set up for one person, and everything was for one person, which was very inconvenient. The next morning, the receptionist was also gone. It wasn't until we returned home on the second day that we explained the situation from the first day, and they refunded us the difference for the single-person room. We hadn't even asked for a refund, and I was impressed by their prompt and thoughtful response. So, in conclusion, if the staff are there, they will provide polite and kind service. One suggestion would be that the microwave, which is only installed on the second floor, could be placed on every floor, which would be very helpful. Thank you for your hospitality."

Aiwa No Mori Hotel ★

"I stayed here two years ago and used the same room. There's a private outdoor hot spring bath, which I was able to relax in. The location is also great, and I was able to spend a very relaxing time."

Shinshu Gibier Yakiniku No Yado Heike No Sato ★★

"All the food was delicious, and we were able to relax in our private room. The owner was also very kind and helpful, and thank you for the beer!"

SA Inn Ina Nice Road ★★★

"I stayed at this hotel while participating in a two-day cycling race. The facilities were relatively new and the stay was comfortable. However, the check-in time was incorrect. When I arrived just before the stated check-in time of 2 PM, I was told it was after 4 PM, which was a bit of a hassle. Since I checked in early, I skipped the venue's showers, thinking I could take a bath, but the person in question was riding in the pouring rain and got dirty and soaked. My parents were supporting me without umbrellas, so their clothes were soaked and muddy... I was riding in the cold and extremely hungry, but I couldn't go to a restaurant in that condition, so I was planning to go eat after taking a bath, which was really awful. I was so cold and shivering that I couldn't stop, so I went to a convenience store to buy something warm, and then I got a call from the management company, who said they would advance my check-in time. It was a relief, but it took a lot of time and effort... I was glad I was able to check in about an hour earlier than 4 PM, but my plans had changed and it was difficult, so I would appreciate it if you would use the correct time in the future."

Ryokan Kachoya ★★

"Clean, friendly service, the owner lived in Guangzhou when she was young and speaks basic Chinese."