Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Aug 26, 2024
Guest User
The room was great. The whole experience makes us felt like home, and we could definitely want to stay there for a long time if we can. The best place for families for sure. The amenities were great, and the one bedroom even have two toilets. Because I booked through trip.com, somehow the hotel has issues with my payment/authorisation. But, they have definitely communicated with me very promptly prior to the visit and everything went well. Highly recommend!!!
Show more
Price per night from:€340
Posted on Dec 26, 2025
Anonymous User
The hotel I stayed at during Christmas had a very festive atmosphere, and they even gave the children small Christmas gifts. The hotel lobby, with its natural wood trim, created a warm and inviting feeling. Complimentary refreshments were provided, making it a very pleasant place to relax. The rooms were fully equipped, each with a balcony offering fantastic mountain views. Definitely worth staying here again.
Show more
Price per night from:€272
Posted on Jan 4, 2026
Guest User
Location: Excellent location, close to shops and restaurants, etc. and easy to get out of town quickly.
Cleanliness: Good overall, but hair in the bathroom, especially shower.
Service: There is no hospitality service here, only (attempted) automated provision of a room - which is fine if customers are made aware of this when booking. I booked a couple of days before we stayed. The day of, I received 9 different emails. This included changes to room numbers and door codes. There is no option to check in at the desk on arrival. When we arrived the door code provided in the most recent email didn't work. The email said if there is a problem to go to the front desk in the Electric Wolf Cafe. I looked this up on Google (I am from out of town, had data access but not phone calls) and walked around looking for the Electric Wolf Cafe. After no luck, I popped into a place next door called something else to ask and the girl said that the Electric Wolf Cafe is closed but this was in fact the front desk for the hotel... She was surprised that the emails that I received that day mentioned a closed cafe and asked me to screenshot this and send it to her? I just wanted a correct door code for the room, which she provided. .
Facilities: I asked about the hot tub, which she said was closed for renovations. When I mentioned that this was not shared when booking the hotel she said we could use the hot tub at a sister hotel. The primary reason for booking this hotel was because it is conveniently located downtown - we weren't going to get into the car to go get into a hot tub at a different hotel. So there wasn't any facilities beyond the room and a soda machine. No lobby. Parking is available and convenient.
Show more
Price per night from:€237
Posted on Oct 11, 2024|Two-Bedroom Suite
Lydia17
The room was better than we thought, it was clean, and the front desk was very caring. Although the anti-smoke facility in the room kept making warning sounds because the battery was out of power, the Western lady sweetly and patiently helped us fix it.
Show more
Price per night from:€213
Posted on May 1, 2026
Guest UserGreat place, the facilities are well taken care of, it's clean, spacious, and has a cozy/hygge atmosphere through out (except for the hot tube area that feels like an afterthought).
The location is its strength and weakness. Very easy to access, has great views. However, being next to the highway the noise carries to many places and kind of kills some of the voters when you see the road.
The spa is very pleasant, clean, with many activities, a nice lounge (pay for food and drinks, both of quality) all gives you that zen feeling.
Show more
Price per night from:€327
Posted on Jul 4, 2026
KatherineccThe room is perfect for families as it’s spacious. The one we stayed in can accommodate up to six people, making it a great option for larger groups. Although it’s not located right in downtown Canmore, it’s only a short drive away.
Our room also had a kitchen, which is perfect if you prefer to cook your own meals. Basic cooking utensils, such as pans, are provided, although some of them are a little worn and could be updated.
The room itself is a little dated, and some of the chairs had damaged surfaces. It would also be better if the reception opened earlier, as it was still closed when we wanted to speak to someone at 8:15 a.m.
Overall, we enjoyed our stay here.
Show more
Price per night from:€226
Posted on Mar 10, 2026
Guest User
Our room was a little dated, but for the most part, it was very good. The fireplace made it that much better. If you wanted to use the stairs instead of the elevator, it was a little tricky. The staff were very nice.
The only thing I was displeased with, was not being able to get any refund. We had to leave after our 2nd night of a 5 night stay. I understand that the hotel had every right not to grant the request, but even a refund for one of the three remaining nights would have been appreciated.
Show more
Price per night from:€326
Posted on Feb 13, 2025
christine
I was a little nervous when I first pulled in but was instantly surprised. This little hidden gem was great for what I was needing. A safe, clean easily accessible place to stay.
Though the carpet throughout is slightly dated the staff at check in and check out were polite and friendly and very helpful. The room was very clean (the floors, the bathroom and the beds). Very happy with my choice. A recommendation would be during your next renovation to remove the carpet and put in a hard type floor. a bigger go cup with liquid whitener for the to go coffee station would also be amazing. I look forward to my next stay.
Show more
Price per night from:€260
Posted on Nov 11, 2024
kateyang23
This hostel is 10/10 recommended. It is cheap and everything is with nice quality. The staffs there are really sweet. The restaurant and bar downstairs is an amazing place to meet the locals here and get to know more about Canmore and Banff. You can also make new friends here as a solo-traveler. This hostel makes my experience of this trip unforgettable. Also, I can’t believe people here wake up with this amazing view every day. The place is surrounded by snowy mountains, which make the experience feel like wonderland. It is also very convenient to travel from here to Banff. You just need to take bus 3. The bus stop is 2 minutes away from the hostel, which is very nice.
Show more
Price per night from:€60
Posted on Jul 28, 2025
Kim
The hotel itself is in a great location to walk to restaurant and town center and looks great from the outside. It had underground parking. They were doing hallway renovations but that was not listed when booking. The photos of the place we had were misleading as the hotel room itself was pretty run down. The leather sofa is old and stained. The sofa bed was the same and very thin mattress. For 500 a night I would have expected more
Show more
Price per night from:€281