Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Oct 3, 2026|Building No.3 Twin Room
PupulanThis is an excellent hotel with incredibly warm and attentive service!
Firstly, it's the closest hotel to the old mountain gate, just a 2-minute walk away, so we didn't have to queue at all during the National Day holiday.
Secondly, they offer high-speed rail pick-up and drop-off throughout our stay, and can also take us to nearby attractions.
Thirdly, the breakfast was amazing! The restaurant staff were very enthusiastic and proactively asked if we needed anything. The ginseng chicken soup, noodles, dumplings, and wontons were all delicious and plentiful, perfect for us southerners.
Fourthly, a dedicated butler was provided. Butler Li Chao was incredibly responsible and always ready to help with anything.
Fifthly, all the front desk staff were wonderful. They helped with our luggage and reservations, and the service was exceptional. They even upgraded us to a family room when they saw I was traveling with two elderly family members, which I really appreciate.
Sixthly, the hot springs were superb, and we could book them anytime.
Seventhly, there's a food court right next door, making dining very convenient. The stone pot bibimbap, stir-fried pork with kimchi, and BBQ were all delicious.
Eighthly, the hotel provided complimentary access to the Volcanic Stone Forest attraction, river trekking, and ginseng digging, all of which were a lot of fun and suitable for the whole family.
My family had a fantastic time, and we'll definitely stay here again on our next trip to Changbai Mountain.
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Price per night from:AU$229
Posted on Jul 25, 2026|Family Room (65-Inch Screen Projection TV + Serta Mattress + Mini Bar)
Guest UserI have to give a special shout-out to Manager Chang, the duty manager, during our stay at Starway Hotel Changbaishan Erdaobaihe Town! We got caught in a sudden downpour outside, were completely drenched, and our shoes were literally pouring water. We returned to the hotel looking pretty miserable. Manager Chang saw us and immediately came over to help. He quickly arranged for our clothes to be dried, and when he saw there weren't enough shoe dryers, he didn't hesitate to grab a hairdryer and patiently dried our shoes one by one until they were completely dry. He kept reassuring us not to worry or catch a cold. His thoughtfulness and enthusiasm were like he was taking care of his own family. In the cold rain of a foreign place, Manager Chang's actions really warmed our hearts. This kind of warm service has made us committed to Starway Hotel; next time we come to Changbaishan, we'll definitely choose to stay here again!
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Price per night from:AU$60
Posted on Oct 11, 2026|Elegant Queen Room
Guest UserThis stay exceeded my expectations, and I have to give this hotel a 5-star rating! I especially want to highlight the service and hardware facilities. The front desk staff were very patient during check-in, the process was smooth, and they proactively introduced the hotel amenities and local travel tips. Every staff member we met along the way greeted us warmly, and requests were handled very quickly. The butler was attentive and thoughtful, helping us coordinate solutions while striking the perfect balance without being overly intrusive—it made us feel comfortable and relaxed. The guest room was exceptionally well-maintained, spacious, and meticulously clean. The bedding was soft and clean, the soundproofing was great, and we had a very peaceful sleep at night. The bathroom had stable water pressure, and the toiletries were of high quality. The public areas were kept very tidy, and the breakfast offered a rich variety with fantastic flavors. Overall, it lacks the flashy feel of over-marketing; it's a genuinely high-quality vacation experience. Solid hardware, heartwarming service, and thoughtful touches everywhere. It's perfect for both leisure getaways and short trips. Highly recommended! I will definitely choose to stay here again next time and look forward to my next visit.
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Price per night from:AU$79
Posted on Oct 4, 2026|Shanyun Residence · Cozy Double Bed Room (Zero Pressure Mattress + Bathroom Wet-Dry Separation)
Guest UserThe owner was really enthusiastic and proactively contacted us about the pick-up and drop-off service. We asked him for restaurant recommendations and souvenir suggestions, and the places he recommended all had fair prices. The guesthouse itself, though not large with its two floors, was very thoughtfully designed. There's a small round mirror on the bathroom mirror, and at first, I didn't know what it was for, but then I realized it's super convenient for magnifying and drawing eyebrows! Haha.
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Price per night from:AU$25
Posted on Aug 8, 2026|Courtyard Room
DanrankanshiThe hotel is right by a forest, so the air is super fresh. It's just a few minutes' drive from the North Gate of Changbai Mountain Scenic Area. They even have a dedicated shuttle service to the scenic area, which is really convenient. Everyone at the hotel, from the owner to the staff, is very welcoming and helpful. Especially the big brother who drove us to the scenic area – he kept reminding us about safety precautions for Changbai Mountain on the way, which was very thoughtful! 👍
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Price per night from:AU$75
Posted on Jan 11, 2026
M35346****
Huge thanks to the lovely front desk lady who upgraded my room! One of the staff members was truly amazing, and I really appreciate her efforts and kindness. There's a great 'iron pot stew' restaurant about 200 meters to the left when you exit the hotel – the food was delicious and I'd definitely recommend it. The owner even suggested we try ice fishing! However, apart from the excellent service from that one staff member, the hotel's facilities and room amenities were pretty average. I didn't feel it offered great value for money. The pictures are dedicated to that wonderful lady who brightened our stay.
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Price per night from:AU$34
Posted on Aug 25, 2026|Handpicked Superior Two Double Bed Room
Guest UserMy overall stay exceeded expectations. The hotel boasts an excellent location with convenient access to transportation. The room was spacious, bright, and very clean, and the bedding was incredibly comfortable. The temperature and humidity inside were just right. The facilities were comprehensive; a soak in the hot springs was incredibly relaxing and helped ease the fatigue after hiking. The service was meticulous, thoughtful, and prompt. I had a very pleasant stay throughout my trip and would give it five stars. I highly recommend it to anyone visiting Changbai Mountain. The service was very attentive, and they even gave me a small gift.
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Price per night from:AU$36
Posted on Sep 29, 2026|Business 2-bed Room
Guest UserThis is a hot spring hotel with both indoor and outdoor pools (I highly recommend the outdoor ones, the air in Changbai Mountain is truly amazing). The room facilities are a bit retro, but the location is excellent, right across from Meiren Song Park (I strongly recommend this park). Taxis to various attractions are almost always just the starting fare. The staff are great, especially the lady at the entrance of the breakfast restaurant. She greeted us with a warm smile every day and even guided us to the guest room elevator, fearing we'd walk a long way. Thumbs up!
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Price per night from:AU$61
Posted on Mar 8, 2026
Vi Pham Ha
The location is incredibly convenient, and the hotel itself is a massive complex offering a wide range of services. The shuttle service was very efficient and made getting around easy. Although there was a bit of a language barrier, the drivers and hotel staff were extremely helpful and patient, using Google Translate to communicate with us. The room rates are very reasonable considering the prime location and the quality of the facilities.
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Price per night from:AU$26
Posted on Jul 6, 2026
Guest User
The biggest highlight of this hotel was the front desk service – the staff were incredibly kind and genuinely helpful. Check-in was super fast, and they proactively shared important tips for visiting Changbai Mountain, along with detailed info on nearby restaurants, shops, and even gas stations. When I had a last-minute request late at night, the staff responded promptly. They truly went above and beyond, handling everything with dedication. The room was clean and quiet, well-equipped, and combined with the thoughtful front desk service, it made my trip absolutely wonderful. Highly recommend!
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Price per night from:AU$62