Yinchuan Residence Preferred | Sheraton Swan Lake Wangfujing Branch
With an exquisite Tiffany blue interior and a rooftop exclusive sky garden, this hotel offers a panoramic view of the city, allowing you to relax and unwind. The atmosphere for daily afternoon tea is truly immersive.
Just downstairs from the hotel is the Shaha Road Food Street, where you can find all kinds of night snacks and authentic local dishes. It offers a one-stop solution for dining, drinking, and entertainment. You can also choose local specialty souvenirs to cherish your travel memories. The hotel's facilities are complete, smart, and convenient. The surrounding business districts are dense and the transportation is smooth. The warm and meticulous service ensures a comfortable and pleasant stay in Yinchuan.
"The front desk lady on duty at 15 o'clock on the 26th praised her. After feedback on the room problem, she responded positively and was friendly. She also upgraded the room type and the service was full.
There are two more praises: the room is equipped with a large bucket of mineral water, and two intestines. Very extra points, not much money, but I feel very proud. Uh, although I don't eat it conveniently or ham sausage. There are also mineral water left for you.
The room originally arranged has sanitary defects: the bathroom has hair, the indoor corner, and the kicking line have stains. According to normal standards, it may be 3 points for the sputum. Because the service response is in place in time, I will give a comprehensive 4 points. Do the hotel feel reasonable?
In addition, the fruit presented: about 15 grapes, 2 damaged; 9 saint fruit, 2 damaged, the overall damage rate is about 20%. Of course, it can be understood that it may be broken during cleaning or delivery, but the state that is presented in front of the guests is broken. Guests do not need to stand in the hotel's perspective to understand the difficulties. As a four-diamond hotel, the professionalism of the service should match the grade. What do you think?
Although the fruit is a gift, it is also part of the service; take a step back, even if it is free to send, the quality is also the basic respect for the guests. Regarding the hotel's fruit delivery, whether it is included in the package or free of charge, I think there are three basic requirements, arranged according to the priority:
1. Never break anything.
Be sure to wash it.
3. The quality is good
After all, staying in a hotel is not a special picture of fruit. This is the icing on the cake. The number and variety are not important. It doesn't matter if you eat or not. But since it is the icing on the cake, you have to keep the basic bottom line, even if you can't do it with damage and clean, it's better not to send it. Even if you send a good apple, two bananas, or two plums, you can.
The grapes sent today are not very meticulous, and there are a lot of fruit residues left on it. Of course, the grapes themselves are really not very easy to wash, so in fact, you can be more detailed in the selection of fruit categories. It is more suitable to choose some good cleaning and not easy to touch.
Good place to do, objective problems are also pointed out, there are places that are not right welcome correction.
Finally, before going to bed at night, I found that the top spray of the shower and the hand-held water were not too smooth. After coming up, the security uncle said that the staff had already got off work and came over to help me replace it tomorrow morning. But in the end, no one came up. So the service score deducted 0.5 points, give 4.5."