Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Oct 21, 2024|Double Room For Single Use With Sea View
Jie Zheng SGreat hotel, good location, short walk to beach with lots of restaurants, bars and shopping areas. Near boat rentals and white sandy beach.
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Price per night from:PLN 948
Posted on Apr 12, 2025
NinAg_
I really like the room leading directly to a small garden. The weather is very good and the hotel public area is also very beautiful. It seems that there is a door at the end of the large garden that leads directly to the beach. There is a road along the sea for a leisurely walk.
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Price per night from:PLN 5,233
Posted on Sep 16, 2025
Guest User
Ottima struttura con piscina, reception aperta 24h e staff disponibile!
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Price per night from:PLN 629
Posted on Oct 15, 2023
Ekaterina
The hotel is located in the beautiful district of Santa Ponsa - mountains, greenery, sea. The rooms are spacious and have a balcony. Quiet area (you can sleep at night). The hotel has two swimming pools - one for adults and one for children, and there is animation. You can walk to the beach in 15-17 minutes. There are shops and cafes nearby.
Of the minuses: no coffee machine 🥲
Payment on site/in cafes only by card.
The bed linen smelled damp.
If you leave the room, the refrigerator stops working (so ask for a second magnetic card, otherwise the food in the refrigerator will spoil).
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Price per night from:PLN 1,257
Posted on Jan 19, 2024
Guest User
The apartments are well appointed in Santa Ponsa just a short walk from the bay and restaurants. I was welcomed by the night manager who was very helpful. The apartment was clean and well equipped. I have no issues with the 'front of house' experience. But, I question the company's ability to rationalise a dispute fairly. I was there for 2 nights only, visiting for a special occasion.
When I returned from eating after a long day I was locked out of my room and the night manager couldn't gain access with his pass key. He kindly arranged another room for me but all my belongings were locked in the other room.
I was due to be picked up the following morning for a trip into Palma, but missed the opportunity as I had to stay to wait for my belongings. They had to break into the room to access my stuff. The company's view towards my compensation was that they gave me another room so that's all they were prepared to offer, well I should hope they did give me another room I'd paid for it. I can't be bothered to take this any further to be honest, but be mindful if you're staying here and you have medication in your room, for example.
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Price per night from:PLN 988
Posted on Apr 12, 2024
ChristianSkas
Great location in the second row from the beach. The highlight is the infinity pool on the roof. With a glass bottom and a view of the sea. However, the pool is not heated. The breakfast offered a lot of choice. Both international and Spanish dishes were available. For our taste, however, it was far too sweet. The artificial juices in particular were almost undrinkable. The standard room with a balcony and a view of the city. Not huge, but pleasantly furnished. With a wide bed, open wardrobe, microwave and free mini-bar (water, juices, refilled daily). Not a luxury hotel, but overall highly recommended...!!!
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Price per night from:PLN 867
Posted on Jun 30, 2025
Guest User
Location:
The area is very quiet, which was lovely for relaxing. There's a bus stop just a minute's walk away, and buses run frequently, making it easy to get around. There are also a few local shops and restaurants nearby, which was convenient.
Hotel Staff:
The receptionists were absolutely lovely warm, welcoming, and caring from the moment I arrived. The cleaners were also friendly and did a great job. However, my room was located right opposite the cleaners’ cabinet on floor 4, and they would start slamming doors around 7 AM, which disturbed my sleep.
Room Experience:
My air conditioning wasn’t working when I first arrived, but it was fixed within 30 minutes by the generator technician, which I appreciated.
Restaurant & Food:
The restaurant staff on the last floor level especially the waitresses, were sometimes a bit too pushy, and a few would finish their personal conversations before serving( a bit unprofessional.) The restaurant food was a letdown. I ordered a pizza for €10, but it looked nothing like the photo and was highly disappointing.
On the flip side, breakfast was a standout plentiful, delicious, and beautifully presented. I’ve never had such a generous breakfast at a hotel. The breakfast staff were also amazing and attentive. Well done to them!
Facilities:
The swimming pool was great, and if you love swimming in the sea, this is the place for you beautiful access and views.
Solo Travel Notes:
I wouldn't recommend this hotel if you're a solo traveler looking to meet people. Most of the guests seemed a bit unfriendly, and as an ethnic minority, I experienced a few uncomfortable stares. This isn't the hotel's fault necessarily,.
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Price per night from:PLN 832
Posted on Jun 24, 2025
Guest UserPleasantly surprised by the hotel. All the staff were friendly, efficient and helpful. Our room 1201 was very quiet and large. Air-conditioning was excellent and bathroom large, plenty of hot water and toiletries although pressure sometimes dropped slightly when everyone was probably showering. Beds very comfortable. Buffet breakfast was good with selection of cereals, hot and cold, breads, rolls and pastries. Drinks machines for juices and hot drinks. Personally found the coffee a bit bitter but my husband liked it and cups were small so had to have several trips to get our caffeine fix! Pool area clean and in June there were enough loungers. Nice snack bar with good selection of drinks and light snacks. Close enough to main road for an abundance of very good restaurants as there is no evening meal facility at the hotel. All in all a great place to stay and would be happy to return.
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Price per night from:PLN 470
Posted on Jun 8, 2026
Guest UserHonestly, we were very excited before arriving at this hotel, but after checking in, we found that the facilities were not what we had expected.
The entertainment options were very limited. Apart from the children’s water slides and having a drink at the bar in the evening, there was very little else to do. We booked the All Inclusive package, but unfortunately the food quality was quite average. Many dishes lacked flavour and were rather bland.
Although the food looked appealing and well presented at first glance, the actual taste was very disappointing. Most dishes were flavourless and lacked proper seasoning. The cooking quality was poor, and many items seemed badly prepared. For example, the French fries and hash browns were consistently soggy and soft rather than crispy, making them unpleasant to eat. The food may look good on display, but unfortunately it did not match the taste or quality we expected from an All Inclusive hotel.
What disappointed us most was the restaurant service. During a meal of approximately one hour, not a single staff member came to clear our plates. We constantly had to rearrange our table ourselves in order to make space for the next course.
The children’s pool area is also misleading. The pool with the slides is extremely shallow and not suitable for adults who want to swim. To use another swimming pool, guests are required to pay an additional €30. As a result, our family could not really enjoy the pool facilities together, as only the children could use the slides while the adults had nowhere suitable to swim.
The reception service was also disappointing. In particular, one staff member named Andrew (or a similar name) never once smiled or appeared welcoming during our three-day stay. We passed through reception many times and asked for information on several occasions, yet he always seemed unfriendly and uninterested. This significantly affected our overall impression of the hotel.
On a positive note, the room cleanliness was acceptable. However, we were surprised that no proper duvet or blanket was provided. Even though we travelled in June, the nights were still quite cool, and it was difficult to sleep comfortably with only a thin bedsheet. A proper blanket should be a basic amenity for guests.
Overall, this hotel did not meet our expectations, especially considering the price paid for an All Inclusive stay. There is certainly room for improvement in the food quality, restaurant service, facilities, and customer service.
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Price per night from:PLN 816
Posted on Jul 24, 2025
Guest User
This is our 2nd trip to this hotel. It’s now on a B&B only ( we had half board last year) with the breakfast served across the road in a restaurant with the best views across the bay! Great selection of food and drinks.
The man on reception is super helpful and friendly even at 11.45pm!
Lovely small hotel with a small pool
Comfy beds and the balcony is spacious with an area to dry towels etc. The hotel offers towels for rent but we bought one for €5 in the supermarket next door.
Cleaned every day and cleaned well.
Lots of restaurants and shops close by.
The fabulous beach is a 10minute stroll, with a massive supply of sun beds ( €20.50 a day for 2 beds under a fixed umbrella and an attached safety box)
We will definitely go back to Playas del Rey
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Price per night from:PLN 619