Hotels near TEN TEN Retail - Masai, Johor Bahru

Arrived at the hotel at 4pm and check in process was smooth. Given bag of remote control tv and aircond. Wifi was good. Put deposit rm50. Room smell good bedsheet was clean. But the bathroom door cannot close. But its okay because i just stay for one night. The aircond was good but i dont know how to use the tv 🤣. Many mamak restaurant nearby and close to AEON. Checkout process smooth and return deposit. Tq to receiptionist.

I will always stay in this hotel whenever travelling to Johore Bahru. The room rate is quite economical and no changes for the past few years. The room facility has improved even the room rate remain unchanged. i have discovered that the hotel room already been put a refrigerator and the bathroom also has a glass to segregate the shower area when I stay there recently. As for hotel exterior, they have installed a mini fountain to beautify the area. Overall, satisfy to stay at this hotel.

Love the people at the front desk, they are always so happy and friendly. Check-in took a bit longer than usual but the staff were very apologetic. I stayed in the Urban room at level 12 facing the highway and river. To my surprise it was rather quiet I can’t really hear the traffic. Morning breakfast at level 6 was pretty crowded. The next morning I just went down earlier and it was great. The girls at breakfast were always happy to welcome us… keep it up 👍

Quite a nice and cozy stay. Be warned that the link way bridge from CIQ to princess cove is unfinished, there’s no lift so my friend and I had to lug our luggage down and then up 3 sets of staircases at the construction area. It was very tiring. Also the room had cockroaches when we arrived but my friend was able to catch and kill them. The bathroom does feel grimy after a few days so I would have appreciated an option to pay extra for cleaning. However, the location was great. There’s a pool and gym, though the mall is unfinished it has Jaya Grocer, so my friend and I could cook in the apartment etc. though I’d recommended washing everything before use because there were some grimy stuff on the utensils. Grab rides are quite affordable to other places like cafes too, and there’s security guards. So all in all quite worth for the price.

Nothing to complaint about the location. Plenty of beauty services and food. Counter service is normal. Nothing to complaint nor praise. We bookes the premier room on level 27 in Tower 1. The lift take forever to come and due to that it is always crowded. The sink in the room is choked. Just a simple brush teeth session would cause the water level to keep rising to the brim of the sink. Wall paper is peeling on the bed head. Desk phone is covered with dust. Lots of patches on the room wall below the tv. Just wondering if it is so hard to fix all these unsightly areas to allow guest to have a very comfortable stay? We didnt bother to call the hotel to fix the sink since we are staying 1night. But cleaner would have noticed it during cleaning. There is also menses stain on the bedsheet. Is tiny spot but very noticeable on a white sheet. The table leg is spoilt. I am not sure if I would be back again. Maybe or maybe not.

My always go to hotel at jb. Convenient location, clean room , comfortable bed. This time round they even upgraded me to executive room. As always this hotel makes us feel safe. And the hotel staffs are friendly and kind. Will come back again when I’m staying in jb.

Everyone in my group loved it. My kids loved it so much. Clean, spacious. We arrived late but they were very accommodating with the set up of the extra bed. My only gripe was there's no extra key card so while the kids were resting in the room, I had to ask for assistance from front desk to help me get into my room. N I ran alot of errands 😂 but the staff were very nice. Aircon wasn't very cold for a new hotel wish we could have increase the speed of the ceiling fan.

The hotel staff is very welcoming and helpfull. Thank you to Executive Puan Sarimah Sapwi on your kind helpfull. I was here attending company training. What I want to say is it the ballroom is very spacious and comfort. The room ia a sound proof. The food is very good and deliciuos. It is variety and very tastefully. The High tea also very good especially a mee goreng mamak. Overal is very good.

I really nice spacious room, we stayed in 307, which is a one-bed room apartment, please note there are smaller rooms. this is really good if you are staying for a few days, large living room with an induction cooker, toaster, microwave, and fridge. They also included plates and bowls. for cooking equipment and glassware, you will need to contact housekeeping, i stayed only 2 nights so i didn't bother. one big pet peeve was that the dish provided was too big for the microwave, so please heat up your food in the containers before plating them. Both the microwave and fridge worked well, it made ice in around 2 to 3 hours. the shower was great, with constant temperature and good water pressure. the bedroom lacked a TV only the TV was in the living room, so that was a bummer, the room was also a bit noisy as i think there is a family of birds living in the air-con compressor so if you are a light sleeper, you want to give this a miss. The road outside can also get noisy at all hours. The nightlife is interesting, with quite a few bars and restaurants, and lots of motorized scooter rental stores, this does have quite a big issue with me, with alot of teens and kids zooming up and down the harbor at night, it does get dangerous for families with smaller kids. The selling point of this place is its proximity to Legoland, unfortunately, it is a tad hard to get a Grabcar (a rideshare service like Uber) because at the moment the area is not as busy as it was pre-covid. i see families waiting 30mins to an hour to get a car. If you drive, there is an underground carpark (complimentary). The most disappointing was the breakfast, not enough food, and they were unable to cope with the number of people. they struggled to fill coffee pots, juice dispensers, cut fruits, and bread. once something came out, it was gone in minutes. Overall, I would recommend this place for families, just skip the breakfast and make something in the room.

Hotel check in and out procedure was fast. Staff was friendly and accommodating. Tried their sahur buffet and would prefer if there were more variety (I.e., omelette, porridge, western stations). It was mainly breads and rice dishes which I personally felt did not justify the higher price point than normal breakfast buffets which had more variety. View from my room was great with acres of plantation fields. There were also a decent amount of shops nearby (I.e., dobi/laundry, convenience stores, kedai runcit, kfc nearby).