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Latest Hotels Reviews for Kauai

Hanalei Bay Resort
3.7/540 Reviews
When I called the resort to confirm our room before we arrived, the hostess asked if we were the owner or if we were renting. When I informed her that we were renting, I was told that we may or may not receive the owners room. I immediately had a gut feeling that something was off with this comment. Well...sure enough...when we arrived we were placed in a room had problems that did not get resolved for the entire week of our stay. The air conditioning did not work in the living room and one of the bedrooms, and the phone did not work. We called about the A/C on the second day, and a portable unit was brought into our living room with a partial wood wall installed between the patio doors for the a/c ventilation (which blocked access to the patio and the beautiful mountain view. We called for maintenance again, but they never came. We also received a text from the resort that the a/c was low on freon and they were trying to schedule someone to come out and fill the unit. The following day, I received a generic text message from the resort asking how our stay was; going. After leaving a negative review, an assistant manager called. She informed us that they have been unable to schedule a date and time to get the a/c repaired; she apologized for the inconveniences and sent a maintenance worker to our room who emptied the condensation from the portable a/c unit. The assistant manager also asked that we stop by the office that evening because the manager would like to speak with us. When we arrived at the office, the assistant manager met with us and gave us two $50 gift cards; the manager did not come out and talk with us. I was quite insulted because $100 is nothing compared to the amount of money that we paid to stay at this resort. We feel that the resort should have moved use to a different room. As far as the telephone goes, we were unable to use it to call for a ride to the parking lot. Because we were staying near the bottom of a steep hill and because I have a walking impairment, this was very frustrating. One more thing is that there is only one restaurant operating on this resort. It is only open from 3-9 pm, so NO breakfast! It is also closed on Tuesdays and Wednesdays, so there is no fool on the resort those days. I came to this resort many years ago and loved it so much that I wanted to come back and maybe purchase one of their time shares, But, after this trip, I do not think so. We had lots of things planned and still had fun on the island, but I was so disappointed in our accommodations at the resort and the fact that management was unable to fix the issues.
Hilton Garden Inn Kauai Wailua Bay, HI
4.1/5111 Reviews
Very clean hotel and the roosters that wake you up are simply magnificent ... and then in the hall there is a ball of lard 🐱 which is the most beautiful cat in the world
The ISO by Castle
4.2/5110 Reviews
This hotel is right in the middle of everything. Easy walking to restaurants along the beach or shopping in the area. They now have air conditioning in the units. After reading negative reviews we are happy to say there is now a/c, we found a nice beach area to set up chairs and play in the water. Sure there are lots of chickens and roosters but they add to the charm of the area. They did not keep us up since we had a little portable fan to help with noise. Very quiet in the evenings. Down side the pool was cold so we didn’t go in it.
Castle Kaha Lani Resort
4.1/526 Reviews
We stayed in condo 112. I am starting with the Pros..The location was perfect had a beautiful view. The pool and grounds were very nice and well kept. Although the pool could use a little bit of repair and cleaning, there was some what looked like black mold on the grout in the pool, it was very clean overall. The staff at the desk and maintenance people were wonderful, Carey was very quick at handling any issues we had. Now Cons... I had researched ALOT and thought i picked one with a couch that looked relatively comfortable. I am aware of couches that are rattan and also a hide a bed but i guess i will have to be more attentive next time. The matching chairs were not comfortable either. My husband and i have back/leg issues so this was not acceptable. The bed was somewhat comfortable as they had added a foam pad and extra mattress pad. The sliding glass door was very hard to open. The louvered window on one side would not open. The side window louvered windows had pull up wooden curtains, one was broken and you could hardly get it up. The one in the kitchen window was not there, you could see holes where one might have been. We were along a main walkway so people could see in at all times. The one curtains in the bedroom was also broken the backing was shredded hanging down. The unit was relatively clean although the glass shelving inside the door was dirty. The toaster oven looked very worn.. The rug has some stains behind chairs to the left as you walk in. Wish was tile.
Aston Islander on The Beach
4.1/5105 Reviews
I loved my stay here! I rented an ocean-facing, ground floor room and was not disappointed. The sunrise every morning was superb! Everything was close by, food/restaurant options were plenty, and there is a nice long walking path along the ocean. The staff were very helpful and friendly. It's hard to rate the ”service” since I was only there for 3 days (they don't clean the rooms unless you stay for 5).
The Kauai Inn
4.2/5103 Reviews
Nice staff and very helpful. Vintage motel at a good price… plus no resort fee.

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Hotel Information for Travelers

Number of Hotels544
Number of Reviews3,051
Highest PriceINR 573,508
Lowest PriceINR 14,127
Average Price (Weekdays)INR 59,495
Average Price (Weekends)INR 62,508