"A very nice hotel. Clean and cozy. The staff is friendly and helpful. I recommend it to everyone."

"A very cozy and welcoming hotel."

"The room was incredibly spacious, I could literally do a Pamela (dance workout) session in it! Breakfast was abundant and delicious, with hot food options too. Although it's 2km from the old town, the hotel provides a convenient on-demand shuttle service. There's also a pool, and the water looked quite clean. We had a really good rest."

"Good location in the old city. All attractions are within walking distance. The rooftop terraces provide a good view. Room is small and furnitures are dated, but acceptable, breakfast buffet average with limited selection. Overall not too bad but expensive for what’s on offer."

"Excellent hotel. A large, beautiful hotel complex on the lakeshore. The grounds include all the cafes, a water park, and shops. Clean, cozy rooms with balconies. The balcony lacks a table and chairs. Water can be a problem during rush hour, but we got up early and had no problems. Getting anywhere in Khiva is easy, either by taxi for 20,000 soums or by minibus for 10,000 soums for two and back. You can also walk from the old town, which takes about an hour."

"The guesthouse is located in the old town. Enter through one of the city gates and walk about 200 meters; taxi drivers can tell the gatekeeper they can take you to the hotel. In the evening, you can walk 200 meters to the Short Tower for the night view, but you'll have to pass through a dimly lit alley. The town is safe."

"Everything went fine. Comfortable room, delicious breakfast (Swedish table) The pleasant bonus was a pool in the inner courtyard"

"We booked two rooms for three nights a month in advance. They even sent us a booking confirmation the day before arriving. We arrived from Bukhara after a 7-hour drive and were left outside the hotel for two hours, with the excuse that they couldn't accommodate us because the president was there. They canceled our reservation made a month in advance, without warning, refusing to call us, and leaving us stranded for over two hours in the middle of the road without any information. They then pretended they didn't have a reservation, and finally said, "Thanks only to the intervention of a policeman." The reception staff are completely unprepared, inept, don't speak English, show no interest in their guests, and, in short, completely incompetent! I find their way of running a hotel ridiculous. I hope they fail as soon as possible, and I don't think it will be difficult! This hotel is definitely one to avoid!"

"1. Location The hotel is a little distance from Ichan Kala, but still within walking distance. If you're walking to Ichan Kala, the North Gate is the closest. From the North Gate, you can go up onto the city wall (additional fee required). The East Gate and West Gate are the two main areas with the most tourists and are the main streets, so you need to be prepared to walk a bit more even after entering Ichan Kala. After a tiring stroll, you can take a YandexGo back to the hotel for about 100-200 yen. The hotel has more space than the area inside Ichan Kala. The area inside Ichan Kala is much more focused on atmosphere, so it depends on your budget. 2. Facilities Generally, the rooms are spacious and clean. The cleaning is done to a satisfactory level. As a Japanese person, I was happy to see a bathtub. In Uzbekistan, many accommodations don't have proper hot water, but this hotel had plenty. The toilets are standard. My room had a bidet built into the toilet bowl. The toilets in Ichan Kala are not very clean and you have to pay to use them, so it's better to use the hotel's facilities. The courtyard was spacious, and it looked like there was a swimming pool. It's a matter of personal preference, but the bed was a little hard. 3. Service Breakfast was on par with other hotels in the same price range in other cities, and quite tasty. The front desk staff were also very helpful. English was spoken throughout the hotel."