"We booked 2 double rooms for 3 persons. Bed is tight for 2 persons. The complimentary breakfast has a good spread. Hotel location is near many restaurants within walking distance."

"The staff and Ibsen are excellent. But, too many tourists here."

"The prices fluctuate wildly every week, so you have to check frequently! There are significantly more guests staying here than before!"

"When I was having trouble with my part-time job, they helped me out and it was very helpful."

"The hotel is located diagonally opposite JR Kitami Station. The staff were very welcoming, the rooms were decent but clean and tidy, the bathroom was a bit cold, and the breakfast was acceptable. Overall, it's a good choice."

"Clean and pleasant"

"The breakfast is filling."

"This was my first time staying at this hotel, and my second time staying at the Tsuruga Group. The Tsuruga Group has a consistent décor and atmosphere. I think it's great that they have their own unique style. The view from the window is amazing, with a variety of waterfowl visible. The thoughtful provision of binoculars was also a nice touch. The room itself was renovated and beautiful. The hot springs are located on the first and second floors, and alternate between men and women. However, the water quality is the same on both floors, containing red iron. There are lukewarm and hot waters, so I enjoyed alternating between them. The water was very warming and pleasant. The meal was a delicious Western-style course meal. I'm not particularly fond of raw oysters, but these were fresh and delicious, and the course itself was thoroughly delicious, right down to the dessert. Breakfast was a buffet, and while there was seafood of course, there was also a wide selection of delicious meat dishes. I was also impressed by the attentiveness of the bath staff. They seemed to realize it was my first time, as they greeted me at the entrance and in the changing room. It wasn't just one person, but several people greeted me, which made me realize how attentive everyone is. Unfortunately, I wasn't able to see the sunset this time, so I'll come back next time."

"Thank you for helping me recover from the fatigue of my trip and sleep soundly in the hot springs. I'll use it again when I travel to Kitami."