Hotels near Masjid Balok (Kuantan), Kuantan

1. Requested for a non-smoking room during check in, we found some stains on the bed. We tried to call housekeeping to change the bed sheet but the phone was not working. Had to get down to the lobby personally to inform the front desk to request for change of bed sheet. Housekeeping came and ”changed” the bed sheet. We inspected the bed sheet and found the exact same stain at the exact same location. 2. The toilet's door cannot be closed. Frustrated with 3 major issues within 15 minutes , we headed to the lobby and demanded to change our room. Got a smoking room as that was their last available room. 3. Telephone line was not working again, toilet roll was not available. 4. We know this hotel do not provide toothbrush & toothpaste so we brought our own. When we return on the 2nd day, all our toiletries were gone. Housekeeping threw our toiletries WITHOUT our consent when they do NOT provide toiletries. Had to go down to the lobby to make another complaint again (remember the phone was not working?). Front desk promised to send toiletries to our room but it NEVER came. 5. During check out on the 3rd day, the housekeeping saw us and offered to compensate us for disposing our toiletries. As much as I appreciate their effort to own their mistake, this compensation (if ever required) should come from the management and not their staffs for not providing sufficient training and making clear the hotel's policy to their staffs. Overall, I am totally upset and will never return.

Room spacious, clean and comfortable. Pillows were fluffy, bed warm and soft. Breakfast spread had a lot of variety and sumptuous. Location excellent, just opposite East Coast Mall, and behind the hotel was a night food court with plenty of choices. Basement parking was easy and ample. Overall, a very satisfactory stay.

The best place to stay in kuantan. They have 2 big swimming pools. Breakfast menu was really great. Will come back for longer stay. Beach fronting. Nice view

Nestled amidst the bustling city of Kuantan, Grand Darul Makmur Hotel offers a serene retreat for travelers seeking comfort and convenience. From the moment you step into the elegant lobby, you're greeted with warm hospitality and a sense of tranquility that sets the tone for your stay. The hotel's location is strategic, situated close to key attractions and business centers, making it an ideal choice for both leisure and business travelers. Upon arrival, I found the check-in process to be efficient, with the staff displaying professionalism and courtesy. The rooms at Grand Darul Makmur Hotel are spacious, well-appointed, and meticulously clean. I stayed in a deluxe room with modern amenities such as a comfortable bed, flat-screen TV, and a well-stocked minibar. The panoramic views from the room were breathtaking, offering a glimpse of the city skyline or the lush greenery surrounding the hotel. One of the highlights of my stay was the dining experience at the hotel's restaurant. The breakfast buffet offered a wide array of delicious options, catering to different tastes and dietary preferences. Whether you prefer local Malaysian cuisine or international dishes, there's something for everyone to enjoy. The attentive staff made sure that every guest's dining needs were met, adding to the overall dining pleasure. The hotel's facilities are impressive, including a fully-equipped fitness center and a refreshing swimming pool. After a long day of exploring the city, I found solace in unwinding by the poolside, soaking in the serene ambiance and indulging in some well-deserved relaxation. Furthermore, the hotel's commitment to cleanliness and safety measures is commendable, especially in light of current global circumstances. I felt reassured knowing that stringent hygiene protocols were in place throughout the property. Overall, my experience at Grand Darul Makmur Hotel was nothing short of exceptional. From the impeccable service to the comfortable accommodations and excellent dining options, every aspect of my stay exceeded expectations. I would highly recommend this hotel to anyone visiting Kuantan, and I look forward to returning in the future.

Never doubt about E Red Hotel because ive stay in their hotel in Bukit Mertajam last week, when i found out there have E Red Hotel in Kuantan i straightaway booked with a second doubt! Good job on the management and all the team members from E Red Hotel

Overall stay was alright , staff was very friendly and breakfast was basic but good at the price we paid . Only thing is the room which we stayed in was clean but very old , compared to the picture where some of the other rooms were already refurbished with carpet and also new toilets . The wooden toilet door frames were already rotting in our room . Travelled with a young kid of 4 years old , but the window insulation was pretty bad as we were facing the back nearby a mosque and we could hear the speakers up to 1030pm and then again at around 530am . Really need to improve on that to enable a good quiet sleep .

I was assigned a room at 4th floor. Since its at lower level of its 15 storey, I requested a room facing not facing the noisy main street. Good choice: view of a football filed, a mosque and part of the city. The room: The Hotel management probably believe that 1980s heyday decor is a selling point. Save for the flat screen telly, the rest still preserves its 80s setting: louvred wardrobe, bedside cabinet central console with rocker switches, blanket on top of sheets (not quilt), tiled (not marbled) bathroom floor, queen (not king) bed. They try to keep the cleanliness but the permanent stains on chairs, moulds around aircond vent, peeling furniture paint, mildew on bathroom wall are beyond the housekeeping department’s routine; the whole place needs serious makeover.

The price of the room was reasonable given that it was during a Malaysian festive season as well as a long weekend break. Our room (suite) comes with a smaller room with an attached bathroom which is convenient for the four of us. Both rooms are equipped with standard amenities which is a plus point. The location of the hotel was tucked behind the main road so there was minimal noise level from the streets. The check-in and check-out process was hassle-free. In a nutshell, this hotel is well priced for a short stay in Kuantan.

I had a wonderful stay at the Swiss Bell Hotel. My sea view room provided spectacular sunrise views, and the staff were incredibly friendly and welcoming. Breakfast was a highlight, with a wide variety of delicious foods and drinks. Overall, the stunning views, warm hospitality, and excellent breakfast made my stay unforgettable. However it would be much better if the cleanliness of the room could be upgraded. Highly recommended for a relaxing seaside retreat.

During our stay at the villa, we thoroughly enjoyed the private pool and semi-outdoor bath tub. The room was impressive, with a spacious and comfortable bed. The bathroom, connected to the outdoor platform, was stunning, and the hot, steaming bath water was a highlight. The branded toiletries, including the additional body lotion, were a great touch, especially after swimming. Highlights of our stay included the private pool, the complimentary high teas, and the option to have breakfast served in the restaurant or in-room. The resort also offered amenities such as complimentary buggy rides, bike rentals, and various free games. Exploring the vast resort, with its nature sounds and relaxing atmosphere, was a memorable experience. Additionally, the dinner and bar were worth visiting and offered affordable options. However, the air conditioning in the room was not effective at night, and some of the bikes provided were not in the best condition. The steep slopes in the resort also posed a challenge, as I had a biking accident due to my own excitement and adrenaline rush. It's important to be cautious when using the bikes. For other dining and leisure options, Gambang offers local Chinese eateries, and Kuantan town, just an hour's drive away, provides modern cafes, shopping opportunities, and beach access.