"This is my second stay at the Golden Eagle Shangmei Hotel, and I can honestly say that both the facilities and the service are impeccable. I wholeheartedly recommend it to anyone traveling; I'm sure you'll have a wonderful time here too. If I have the chance, I'll definitely choose this place again! The hotel boasts an excellent location, just about 10 minutes from the high-speed train station, and offers both above-ground and underground parking. This makes it very convenient for guests whether they're using public transport or driving themselves. The hotel lobby is on the 29th floor, renowned as a 'sky lobby'. The view from the lobby bar on the 29th floor is absolutely stunning. The front desk staff are incredibly friendly, professional, and enthusiastic. Amanda was especially thoughtful and attentive. The room was clean and hygienic, and the facilities were very well-maintained. The rooms also feature floor-to-ceiling windows, offering fantastic views. Breakfast had a rich and diverse selection, and the timing was perfect. This hotel is highly recommended for both friends traveling together or business trips. Upon check-in, the front desk staff were warm, professional, and processed everything quickly. They even proactively upgraded my room type, which was a pleasant surprise. The room design is modern and minimalist, with floor-to-ceiling windows offering expansive views, perfect for overlooking the city's nightscape – ideal for a get-together with friends. The room was clean, and the bed was soft, ensuring a good night's sleep. Right below the hotel is the Golden Eagle International Shopping Center, making dining and shopping super convenient. Breakfast offers a wide variety, combining Chinese and Western styles, with freshly cooked Suzhou-style noodles and mini wontons, which are very characteristic of the local area. The front desk also mentioned a gym on the 10th floor. What I want to praise most is the hotel's service; they are always very responsive, and everyone is enthusiastic. This time, it was a friend's birthday, and Amanda thoughtfully presented a handwritten birthday card and fruit. It was very heartwarming and definitely worth commending. Whether it's for a friends' gathering, a business trip, or a weekend getaway, this is an ideal choice in Kunshan. Highly recommended! We'll definitely choose this place again next time we meet up."

"This is my second time staying at this hotel. I had a good impression after the first stay. I booked it again when I came to Kunshan. A good place will have breakfast, and the breakfast environment and variety are all good. The room is quite large, and the types of tea, Sprite, Coke, and coffee are all complete. The price is quite cost-effective. The above is the reason for my choice. The bad part of this stay is that I saw hair before I went to bed. The auntie was very polite to change the sheets and quilts, and the front desk also communicated it in time. The bathroom has a disposable toilet mat, which is very considerate. After going to the toilet, there is a pile of hair on the ground. My occupational disease tendency, I looked down and saw a pile of unknown stains below, which made me feel that the impression was not very good. I hope the hotel can see that it can be improved."

"This stay was truly excellent, a real highlight of my trip. The hotel is located right in the city center, close to transport links, making it very convenient for getting around, yet it's surprisingly quiet. The room was elegantly furnished with great natural light. The bedding was lovely and soft, and it was perfectly silent at night, allowing for a truly peaceful sleep. The breakfast buffet in the morning was also top-notch, with fresh food and a wide variety of both Western and Chinese options. The staff were all very professional and polite during check-in, and whenever I had a request, they were prompt and attentive. Overall, the hotel has a wonderful ambiance and offers great comfort. I will definitely choose to stay here again on my next visit."

"My girlfriend and I absolutely loved the hotel. Many restaurants and shopping centers nearby. Hotel has a lovely pool and gym as well."

"Absolutely loved my stay! The hotel has a sophisticated yet warm ambiance. My room was bright, clean, and well-maintained. The service was attentive and polite, paying great attention to every detail. The breakfast was plentiful and fresh, and the location was fantastic, with easy access to transport. The hotel's decor is high-end and grand, and my room was spacious, clean, and soundproof. The bedding was soft and comfortable, and the staff were incredibly friendly and thoughtful. I genuinely recommend staying here! Overall, it was a comfortable and pleasant experience. I'll definitely rebook here the next time I'm in Kunshan!"

"The room was new, breakfast was plentiful, the mattress was very comfortable, and the pillows were soft. The bathroom facilities were good, and it's definitely worth coming back again. The coffee machine in the breakfast area was excellent, and the coffee was fragrant."

"Cute home stay run by a lovely couple. The owner found me wandering on the street and helped me to the room, he also carried my bag to the entrance for me when I left. They gave me a bag of snack when I left which was a nice touch! Room was clean and bed was comfortable."

"Location: The location is very good, the surrounding is very lively, you can solve daily needs when you go out, Shimao Plaza, RT-Mart have Service: Staff service is still more enthusiastic Environment: The hotel's new store opened. The facilities and decoration have been upgraded to a level, which is the most cost-effective. Recommended."

"The facilities are excellent, and the pool is fantastic – my little one had a blast. I have to give a special shout-out to Wu at the front desk. They upgraded us to a suite during the holiday, and the room was massive! We were so lucky. Communication via WeChat during our stay was always prompt, and they even gave us a little gift when we checked out, which the kids loved. Highly recommend!"