"The hotel is super cool clean and have different restaurants gym sauna and everything that we need"

"The hotel facilities were quite good, and the brand-new design was very thoughtful and user-friendly. However, after trying out the mattress, I found that it was completely wrapped in plastic sheeting with a cotton sheet on top. It was like sleeping on a plastic sheet; there was no ventilation whatsoever, and it was extremely hot. But after I contacted the hotel front desk, they actively addressed the issue by removing the plastic wrapping."

"Smelly rooms and corridors. Seepage all around the room. Bedsheets were dirty. Floor was dirty. It felt like staying in a stable for a night rather than a hotel room"

"It was ok but that good"

"It's pretty good."

"Good location. All the hotel carpet need to be changed looks dirty. Rooms are old style. Need renovations"

"Please don’t be misled by the pictures shared on social media. The hotel’s exterior and entrance are quite underwhelming—dark and uninspiring. Even the lobby felt like a letdown, decked out in traditional Lahori bling (and I say this with no offense to Lahore). Now that the rant is out of the way, here’s a breakdown of our experience: We arrived very, very late as our motorway drive took forever due to a few unexpected stopovers. However, the hotel valet greeted us with a big smile, and the bellboy promptly helped with our luggage. Throughout our stay, the staff remained helpful and courteous (perhaps taking a cue from their Hunza hospitality experience). The welcome drink tasted like a poorly mixed version of Tang which was definitely not pleasant. Our initial room was small and not to our liking, but thankfully, the front desk quickly arranged a switch that suited us better. The new room had an incredibly comfortable bed that gave us a great night’s sleep. Unfortunately, there were a few issues. There was no fruit basket in the room (as promised), and it only arrived the next day after a call to the front desk. The shower was of poor quality, the sink fixture was broken, and there was a strong, unpleasant smell in the washroom. To make matters worse, our room overlooked a dump site. I honestly wonder if the hotel could purchase that plot and turn it into something useful—maybe an outdoor restaurant or an extension of the property. On the brighter side, the breakfast was excellent... hearty, fresh, and energizing. We didn’t get a chance to try anything from the à la carte menu, but the morning spread made a solid impression. The pool area, unfortunately, needs serious attention. It’s poorly lit, lacks an on-duty lifeguard, and the water could use more chlorine. The billiard table was another disappointment, with broken cue sticks and worn-out balls. Now, the big question: Would I stay at Luxus Grand again? Answer: Absolutely. Why? 1. Prime location—right in the city center 2. Very affordable rates 3. Safe and secure parking 4. Friendly, helpful staff 5. Excellent breakfast"

"Review when check out was made the hotel refused to give a check out invoice, charged for breakfast when breakfast was included in the booking"

"Recommended, it is far from the historic center but the stay is very pleasant."