GGuest UserOverall, a pretty terrible experience – definitely avoid this place:
1. I arrived at the hotel around 10 AM and was told I absolutely couldn't check in until 3 PM, with zero flexibility.
2. The hotel itself is quite low-end, and the management is very haphazard and chaotic. During the day, there were a bunch of workers doing what looked like painting or renovations, and the entire hallway reeked of banana oil.
3. After being out all day, I finally checked in around 11 or 12 PM. I had booked an executive room, but they immediately told me there was only one left, clearly trying to pull a fast one. Since I had my child with me and just wanted to rest, I didn't argue then. Later, I tried to claim a refund for the price difference through Ctrip, which was a very reasonable request. However, after Ctrip contacted the hotel, they actually lied and claimed they had offered me breakfast, which was a blatant falsehood.
4. The hotel's cleanliness was mediocre, and the facilities were quite subpar. When I checked in that night, there was a crowd of dirty-looking Sri Lankans lining up to check in.
5. The safe in the room lacked basic instruction labels. I tried to use it a couple of times and ended up locking my belongings inside. Around midnight, a staff member came to open it with a master code, then told me he was leaving and that I'd have to ask another staff member the next day for proper usage instructions.
I took a few photos – seriously, steer clear of this place!
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