Hotels near Hertenstein street in Lucerne

Facilities: Beyond expectations. Each room is named after a place in Switzerland, and the decor varies accordingly. The room was spacious with many windows, offering views of the train station, the bustling market, and snow-capped mountains in the distance. The corner space was very cozy, and the toilet and bathroom were large. Cleanliness: Very clean, with no overlooked spots. There was also a beautiful orchid in the room. Service: The front desk staff were exceptionally gentle and friendly. They proactively and thoughtfully explained how to access water and where to drink it. The mini-bar was free, and upon check-in, we were even given extra bottled mineral water in glass bottles. Environment: The location is incredibly convenient. It's just a few minutes' walk to the train station, so no worries about carrying heavy luggage. All major city attractions are within walking distance, and the surrounding neighborhood is very pleasant.

The hotel room was spotless, and the bed was wonderfully soft and comfortable. I really appreciated the double lock for added security, and my individual capsule felt very private. The soundproofing was pretty decent too. The front desk staff were incredibly friendly and helpful, always greeting me with a smile and providing excellent service all around. The hotel's central location is fantastic; it's just a three-bus-stop ride to the train station, and there's a Coop supermarket right next door. Having a microwave, kettle, and fridge was a huge plus – perfect for instant noodles and pre-made meals. The bathroom was spacious and private, complete with a hairdryer. The self check-in system was available in multiple languages, which was very convenient. All in all, a really great stay!

I had a wonderful stay at the Radisson Blu Hotel in Lucerne, but what truly stood out was the amazing staff and their exceptional service. After I checked out, I realized I had accidentally left behind my little plushie elephant, which means a lot to me. The team kindly helped search for it, found it, and even arranged to send it to my next hotel, completely complimentary. I’m incredibly grateful to the staff for their prompt help, thoughtful follow-up, and genuine kindness throughout the whole process. Their willingness to go the extra mile really meant a lot to me. Thank you so much to the team for the wonderful service and care!

The hotel located face the park but turn right after the street where see McDonald then will see a “Bar” restaurant . Not far from subway and consider convenient Room was clean and reception was helpful, just that there is no lock inside the room where room cleaning lady came in after 2 knocks.

The hotel is more than 500 years old and has a sense of history. The rooms are clean and spacious. The service is warm and welcoming. The restaurant is decorated in a European classical style with a warm flavor. The hotel is in a prime location, close to the river and a 10-minute walk from the train station, which is very convenient.

The location is incredibly convenient, right next to the train station. Downstairs, there's a McDonald's and a Starbucks, and it's close to the bridge for easy access to boats heading to Mount Rigi. The only downside was the curtains didn't block out much light, so the room was quite bright at night. The evening I stayed, Spain won their semi-final match, and the street below was filled with fans honking horns and celebrating, which was a bit noisy.

Really was pleasantly surprised by how good this hotel was. Comfortable clean rooms, clean towels, comfortable beds and duvets, super friendly front desk, and really great location. A special mention of the quality breakfast spread which I look forward every morning. Strongly recommended.

The room had many problems. The shower did not have a door and water leaked all over the floor, swelling the bottom of the bathroom door so the door could not be closed. The water also ruined the floor in the entrance. The bathroom tap was very loose, some lights were broken and the window handle was broken preventing the window from being opened or closed. The mattress was very hard and the pillow had too little stuffing in it. I have stayed at hundreds of hotels around the world, this was the second worst room I have ever had.

The hotel is very clean and well-maintained. The breakfast is typical for an Ibis, meeting expectations. Aside from the room being a bit small, everything else was great. The soundproofing is excellent; even though our room faced the street, it was very quiet. I'd recommend this for solo travelers or couples. A triple room would be a bit cramped, and you might bump your head on the top bunk if you're not careful. On the plus side, the location is fantastic with very convenient transportation. I'd definitely stay here again if I have the chance.

This was my first time staying in a hostel, and it wasn't as good as I'd expected. The room was quite basic, like a rented apartment in China. The weather was hot and humid, and there was no air conditioning. I couldn't open the window because of the greenery outside and mosquitoes. It was also very noisy, with lots of primary school students staying there, which I found odd for a hostel. The front desk said they couldn't do anything about the noise or the mosquitoes, which was a bit disappointing. On the plus side, they did have lockers for luggage, which was good.