RReece JamesThis is our first time staying in a high class hotel.
It certainly felt luxurious, wonderful rooms and excellent service. The attentivness of the staff was fantastic and the buffet in the Crimson Restaurant for both breakfast and dinner was fantastic many many options all of which were high quality, fresh and tasty!
The gym for a luxurious hotel was a let down, incredibly basic, but that is my only complaint.
The onson baths were magnificent, the naked hot spring onson on site was nice,
The views from every room as far as I cab tell are amazing the lake is and landscape is breathtaking and the hotel is cleverly designed to maximise this and the viewing of the landscapes.
We stayed in a japanese based room with tatami floors and futon beds.
The lake view rooms are significantly nicer and upon reflection I wish I had booked that one, but the japanese rooms was still a great experience and very comfortable.
If we were to return to sunmoon we would gladly stay here again.
The real highlights are the staff, the landscape/views and the buffet.
All make for an unforgettable stay.
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